After getting off the Carnival ship at 8:30 a.m., we had no place to go but our hotel in Miami Beach. The staff at the Marriott Pulse let us know that we were very early for check in. Four days on a cruise and my nieces just wanted to sleep. They napped in the lobby for a bit and then we went off to eat lunch and to the beach across the street. During this whole time, we were very grumbly and the front desk staff kept checking with housekeeping to assure us we would check in as soon as the room was ready.
Hats off to Ednie, the front desk manager. As soon as the room was ready, she came all the way to the beach to find us. (I couldn't hear my cell phone). And when we got to the room, what was on the kitchen counter? Only my favorite bottle of wine. I don't know how Ednie knew, but she worked miracles for us.
Beautiful hotel, excellent staff, and fun Cuban restaurant right next door. Thanks for everything, Ednie!!!More
- Free Wifi