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All reviews ocean drive south beach free bikes beach towels junior suite breakfast was included night life the room was nice valet parking pablo miami action clubs rooftop dj nightlife cruise
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Reviewed 23 October 2017

No good place to stay , small rooms , the fire alarm woke me up at 9 am that ruin my day of vacation, breakfast sucks,the gym is hiding no one can show how to gets there exactly , and when the say ocean wiew they means the ocean street, that's the name. To expensive and too small

  • Stayed: September 2017, travelled as a couple
    • Service
1  Thank Jorge G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csantana116, General Manager at Hotel Breakwater South Beach, responded to this reviewResponded 7 November 2017

Hello Jorge G,

Thank you for sharing your visit to Miami and the Breakwater South Beach. We apologize the fire alarm woke you up at 9am to ruin your day. The alarm is there to alert our guest and staff for any impending danger and unfortunately false alarms do occur. Nonetheless this is no excuse for the breakfast not meeting your expectations, not being able to locate the fitness room and for your accommodations. We certainly hope that we can have the opportunity to serve you again to show you the true experience you expect. Please do not hesitate to contact us directly so we can prepare your accommodations.

Yours in Hospitality,

Carlos Santana
General Manager
Breakwater South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

Went to celebrate my wife's birthday in October 2017.

The on site entertainment, either the DJ or the live entertainment, is a big plus to this hotel.

Food from both restaurants was great, customer service was the best.

This place is a must stay.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank robreis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csantana116, General Manager at Hotel Breakwater South Beach, responded to this reviewResponded 7 November 2017

Hello robreis1,

We're so happy that you chose to stay at the Breakwater South Beach for your wife's birthday. It's re-energizing to everyone when we see such great reviews like yours. Please give us a holla when it's time to celebrate your birthday. You deserve to have a memorable day just like your wife. Please call us directly so that we can prepare your accommodations for your next visit to Miami Beach.

Yours in Hospitality,

Carlos Santana
General Manager
Breakwater South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

Perfect location, very clean rooms and amazing staff!!

- The weather was hot and sunny throughout (rained on and off some days but only for a while, and was still warm).
- Room service clean daily and are very friendly
- There is a lovely restaurant and bar at the hotel great music and entertainment all day
- Breakfast was nice
- The most vibrant location on South Beach

We were so sad to leave, but hopefully we will be back soon, thank you!

Room Tip: Higher floors, room facing the middle bar
  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Antoinette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csantana116, General Manager at Hotel Breakwater South Beach, responded to this reviewResponded 7 November 2017

Hi Antionette F,

Thank you for sharing your stay at the Breakwater South Beach. It's a great thing when the weather cooperates for the duration of your stay. I'm sure the staff was also sad that you had to leave! Please do not hesitate to contact us directly for your next visit to Miami Beach.

Yours in Hospitality,

Carlos Santana
General Manager
Breakwater South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

I stayed there because I wanted to be in South Beach, I knew that the place is busy until late and so on, but I was expecting some kind of soundproof windows and they are not and one of them does not even close properly.
I complaint about this, the toilet flushing by it self along the whole night, a mirror light missing and no pressure in the shower in vain during the whole stay.
On top of that the anexe hotel building does not have a reception it is an ice cream parlor, to go to your room you you cross the ice cream and take the back elevator (almost a service one)
The place does not have a parking and parking in Miami Beach is very expensive 4.00/hour so if you come on wheels forget it.
The noise from the bars around is loud so if you just need a bed to crawl to your room after getting hammered great if not go south or north on Ocean Drive and find better, quiter and better value for the money places to stay
Breakfast is decent, free bikes to ride, wifi is free and good and the location facing the beach is also a plus.

Room Tip: Ask for a room on the main buidling not on the anexe and avoid going through an ice cream parlor to reach your room
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MarceloAlemao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csantana116, General Manager at Hotel Breakwater South Beach, responded to this reviewResponded 7 November 2017

Greetings MarceloAlemao,

I'm sorry that your stay was less than satisfactory during your visit and expecting soundproof windows. We actually have installed sound reduction windows throughout the property. Based on your review its obvious that our staff didn't take your concerns serious which is really disappointing. If you choose to return to Miami Beach, I would appreciate you contacting us directly so that we can prepare your accommodations and do our absolute very best to assign you a room in the South Tower away from the ice cream parlor. Many of the hotels throughout Miami Beach do not have parking and any parking is commonly operated by an outside operator. There are alternatives to using the valet services but unsure of their cost as some are operated by the City of Miami Beach or have an independent owner. As an alternative to our hotel, we have other locations in Miami Beach that may best fit your desires. We can over these locations with you when you call. We look forward to serving you.

Yours in Hospitality,

Carlos Santana
General Manager
Breakwater South Beach

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Reviewed 12 October 2017

The location was super!!! If you wan’t to be in the centre of Miami Beach, then this hotel is super. Also the food and cocktails are good. I had a room with balcony and that was nice with a beuch view. Only when the weekend started, the club nextdoor roofbar was super loud music. So for going early too bed was not a option.

Thx for a nice holiday!

Greetings,

Roel

  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Roel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csantana116, General Manager at Hotel Breakwater South Beach, responded to this reviewResponded 7 November 2017

Hi Roel W,

Thank you for sharing such a great review of your stay at the Breakwater South Beach. The entire staff is pleased that you enjoyed your accommodations and the location of the property. We are just steps away from much of the local entertainment and great food Miami has to offer. Please give us a call when your ready to return so we can start your next stay off the right way!!

Yours in Hospitality,

Carlos Santana
General Manager
Breakwater South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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