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“Bad Hotel Ripp of my friend Credit card !!!Plus much things more!!!”

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Hotel Breakwater South Beach
Ranked #114 of 208 Hotels in Miami Beach
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Bad Hotel Ripp of my friend Credit card !!!Plus much things more!!!”
Reviewed 15 April 2012

This Hotel charge my friend Credit card with $1.000 w/not permi ,she was not in charge of the booked and her name was not in the reserv papers,plus the hotel services is very bad they run out of all things, very noise and expensive 4 days parking $200.00 we are 4 friends from NYC that know the value of good things is so meny hotels in Ocean Drive better that this the Hotel Manager not help at all about this problem, he deserved to be out on the spot,hope the Ceos of this Hotel read this review,we all going to write reviews the most we can to tell the people how is this Hotel services.Thnak you and Blessed Be All )o(

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 15 April 2012
Dear Maria S,

Thank you for the review posted. After reviewing your situation with one of our managers, it seems that the credit card was authorized for the amount aforementioned in order to retrieve a method of payment should incidental charges be acquired to your room. This is a normal practice for most hotels and the amount is coincidental with the length of your stay. Our Hotel has a fee of $33.00 plus taxes per night for valet parking which covers service during 24 hours as many times as required. Please contact us at info@breakwatersouthbeach.com should you need any further assistance.
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Orlando, Florida
Level 4 Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 April 2012

The hotel is right in the middle of South Beach, right where all the action is. The noise makes the glasses on the shelf rattle until the wee hours. They run out of things -- out of towels for the beach, out of conditioner in your room . . . Many things way expensive. Charged $5.50 in the restaurant for a diet coke. Parking for two nights with a tip was $80. Rooms not that clean and not very large.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 15 April 2012
Dear Carol C,

Thank you for the review posted on Tripadvisor. We sincerely apologize for the opportunities presented during your stay. Our service culture is our number one priority and as such we take great pride in our delivery and executition of all service provided in our Hotel. Please e-mail us at info@breakwatersouthbeach.com so that we can provide you with better assistance and support should you need to make a future reservation at our Hotel.
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Travellers are raving about these Miami Beach hotels

Manila, Philippines
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 April 2012

I booked this hotel before I read the reviews. It seemed like a very good choice at the time because the hotel photos looked very good. Before the trip I was very worried about the reviews regarding complaints about the noise level in their rooms.

I was traveling with my son and husband and we came from very long flights. The receptionist gave me a very good room at the back side of the room. We had no view, but we had very peaceful evenings. I was very happy with this, it put my worries to rest.

The rooms are big, new, and modern. Very good value for money. The location is also right in front of Ocean Drive and walking distance to the beach.

The hotel is excellent for people who want to go out and party. They will surely get the most from this hotel. But for people traveling with children, I think I will get a resort hotel next time.

Room Tip: Choose the back side of the hotel.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flojo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 15 April 2012
Dear Flojo10,

We are glad we were able to accomodate your need for a quiet room. Because of our location on Ocean Drive, our Hotel provides proximity to the best entertainment within walking distance of our Hotel. If you are looking for a more spacious room; we always suggest to book our VIP penthouse suites. They offer a maximum occupancy of 4 guests and offer the privacy and quiteness that our guests may require. Please e-mail us at info@breakwatersouthbeach.com should you need any more details.
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Berkeley, California
Level 5 Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 April 2012

Clean, comfortable, hip, newly renovated, spacious room. "Free" use of bikes (if you're not 6'6 like my travel partner, then you have to pay for Drco Bike rentals which are in better shape anyway. Rooms facing the "courtyard" is a stretch. You can barely see the sky. Though very noisy, overall a fun place right in the heart of it all. Don't eat there though.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzltrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 15 April 2012
Dear Sulztrip,

We sincerely appreciate your review. Our location is in a prime area of Ocean Drive and gives our customer easy access to the best entertainment and restaurants. We are within a walkway to the beach and as always it provides for atmosphere of fun and relaxation. We will forward your input about the bikes to our management team in order to better serve you.
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Chicago, Illinois
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 April 2012

Not a good place...my room smelled of stale smoke (as did all my clothes upon my return).
Lock on door didn't work, told "just hang up DO NO DISTURB sign"

Booked ocean view room and was told it would be too noisy; got "quiet room" and still needed earplugs.

In general, not a pleasant stay....filthy hall carpets....YUK

Watch out for $5.95 breakfast....after 2 coffees, a diet coke and a tomato juice, the bill was $48.
You get the idea.

Then went to the private beach area and was told no towels were available for the rest of the day.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ken A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 15 April 2012
Dear Lindatalavera,

Thank you for the review posted about Hotel Breakwater. All of your opportunities have been relayed to our management team whom are assessing the breakdowns. Please do contact us at info@breakwatersouthbeach.com should you need assistance. We would love to hear from you personally in order to better assist you in your future stay.
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Additional Information about Hotel Breakwater South Beach

Property: Hotel Breakwater South Beach
Address: 940 Ocean Dr, Miami Beach, FL 33139-5013
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #114 of 208 Hotels in Miami Beach
Price range (per night): ₹ 9,247 - ₹ 25,621
Hotel Class:3.5 star — Hotel Breakwater South Beach 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Hotel Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more   less 
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