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“Excellent service” 5 of 5 bubbles
Review of Kimpton Surfcomber Hotel

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Kimpton Surfcomber Hotel
Ranked #40 of 205 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersSilver level
Gothenburg, Sweden
Level Contributor
11 reviews
4 hotel reviews
“Excellent service”
5 of 5 bubbles Reviewed 30 April 2012

The staff is very helpful and serviceminded. Although the weather is bad (raining and stormy), the staff keep up a good mood. We are staying here, at the moment, and we are shure this will be a very nice stay!

Stayed April 2012, travelled with family
Helpful?
Thank NicOnsala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smckeen, General Manager at Kimpton Surfcomber Hotel, responded to this review, 30 April 2012
NicOnsala-
Thank you for the comments and the great posting.
If there is anything we are able to do to make your stay more comfortable; please do not hesitate to ask.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,214 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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ny
Level Contributor
16 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 28 April 2012

this is a great hotel for couples,families or groups! staff are very friendly and helpful without being over the top. the pool area is great with lots of towels,loungers,umbrellas,food and drink service and complimentery sunscreen and ice water,the pool staff go above and beyond to make you comfortable! the hotel is very accessible to the beach,shops on lincoln rd and restaurants on ocean drive
the hotel offers complimentery tea/coffee in the lobby every morning and a complimentery wine hour by the pool at 5pm every day!!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank slmc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smckeen, General Manager at Kimpton Surfcomber Hotel, responded to this review, 30 April 2012
slmc1 -
Wow, thank you for the excellent posting.
Thank you for mentioning your great experience, we look forward to your return.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 28 April 2012

I brought my work team to South Beach and we stayed at the Surfcomber. The rooms were clean, modern, and comfortable. The staff was well trained and very accomodating. The location was perfect; on the beach, away from the crowds, but convenient to almost everything. We had a great experience and recommend this to others!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smckeen, General Manager at Kimpton Surfcomber Hotel, responded to this review, 30 April 2012
Scott M-
Thank you for the great posting.
Thank you also for the recommendation.
We look forward to your return.
Warm Regards,
sm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

My husband and I just returned after spending 5 days at the Surfcomber. We got a great deal on Jetsetter so we thought we'd give it a try.
When we arrived, Winnie and Michie were super helpful in checking us in. There was a slight issue with our reservation (this was Jetsetter's fault, not the hotel's), but they took care of it right away. We went up to our room and came right back down for the complimentary happy hour and some great live music. It was nice to chat with other guests, because I feel like at most hotels you don't ever interact with anyone.
As for our room (343) it was the perfect size for us and facing the pool/beach. There was some noise from the construction next door but it did not disturb our sleep one bit. My only suggestion would be to change the bathroom door to a folding or accordion type door because the full-size door made it hard to maneuver to close it while in the bathroom.
The location is amazing; both for going out and for the beach. Just steps from Lincoln Rd, Ocean Drive and all the shopping and restaurants that go along with that.
The pool in our opinion was incredible (and SUPER clean) and we were blown away by the service. Our first night there we decided to take a midnight dip (the pool is kept blissfully warm) and when we got out we saw that the staff had laid out towels and bathrobes for us. How nice! During the day the pool service was friendly and incredibly efficient. The extras like ice water with sliced fresh fruit and bottles of sunscreen was really appreciated.
We never ate at the restaurant so I can't speak to that, but the coffee and tea every morning were great quality, as were the sustainable wine choices for happy hour, so I assume that extends to the food as well.
Overall it was a great experience and we will most certainly be going back. We're already considering changing a hotel reservation we already have to a Kimpton hotel for our next trip to DC.
PS- Make sure you sign up for the Kimpton guest program. WiFi is free if you do and it works great--we even got service at the beach!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank erin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smckeen, General Manager at Kimpton Surfcomber Hotel, responded to this review, 27 April 2012
erin k-
Wow, thank you for the great posting.
We are so happy you enjoyed the property amenities and the guest interaction.
We believe in creating fun experiences for our guests.
See you again soon.
sm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

Room: comfortable and new. Staff: very friendly. Location: Excelent (near Lincoln Road and most of the best restaurants of the region). One of the best options in SoBe.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank priellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smckeen, General Manager at Kimpton Surfcomber Hotel, responded to this review, 25 April 2012
priellen
Wow, thank you for the amazing posting.
We truly appreciate the praise.
We look forward to your return.
Warm Regards,
Sean McKeen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Surfcomber Hotel

Property: Kimpton Surfcomber Hotel
Address: 1717 Collins Ave, Miami Beach, FL 33139 (Formerly Surfcomber Miami South Beach, a Kimpton Hotel)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Miami Beach
#21 Romantic Hotel in Miami Beach
#23 Family Hotel in Miami Beach
#29 Luxury Hotel in Miami Beach
#33 On the Beach Hotel in Miami Beach
Price range (per night): ₹ 14,627 - ₹ 39,184
Hotel Class:4 star — Kimpton Surfcomber Hotel 4*
Number of rooms: 186
Official Description (provided by the hotel):
There's no need to daydream. Your stay at the beachfront Kimpton Surfcomber Hotel in Miami Beach places you in the core of South Beach life. Ocean views, sparkling pool, and swaying palm trees. Direct beach access and easy, warm hospitality. Kimpton Surfcomber Miami, South Beach, a Kimpton Hotel puts the best of Miami at your doorstep while taking you a world away from all your worries. Play hard, sleep well and indulge in luxury services and amenities at our boutique South Beach hotel. ... more   less 
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Also Known As:
Doubletree Miami Beach
Miami Beach Doubletree
Doubletree Surfcomber

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