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“24hrs in Miami!”

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The Betsy - South Beach
Ranked #8 of 207 Hotels in Miami Beach
Certificate of Excellence
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“24hrs in Miami!”
5 of 5 bubbles Reviewed 31 May 2012

With such a short stay we wanted to make the most of it, Paul the concierge made it happen:)
He recommended a lovely Italian restaurant and to view Miami's waterways by speed boat. We had a fabulous time and would love to go back to the Betsy.
The room was spacious and clean, the ambiance of the hotel is wonderful, all the staff we met were very cheery and helpful, and the food was cooked beautifully!!
We couldn't have asked for more, and would love to recommend and revisit.
T & S from Oz!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tansey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,400 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (484)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
new york
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2012

The Betsy is a great stay in south beach!
GREAT location - right on Ocean Dr., walking distance to Lincoln Rd. & easy to get anywhere north or south.
Service is spectacular. Ed and Adam are the best! They were super attentive and helped to make our trip easy and special.
Hotel is beautiful with great amenities, BLT Steak is always a winner, rooftop bar/garden is a relaxing, private oasis with a beautiful view.
We will be returning soon!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mpitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff L, General Manager at The Betsy - South Beach, responded to this review, 5 June 2012
Dear M Pitson,

Thank you for your review - and I always appreciate it even more when our Guests remember staff who left an impression - Ed and Adam are indeed two of our very dedicted team. I firmly beleive that those of us with hospitality in our souls relish the opportunity to show of what we can do to make sure every Guest feels personally taken care of. We look forward to welcoming you back to the Betsy, again and again. It just gets better! Speaking of better, the next time you come in and try BLT, you can sample our new Raw Bar and Sushi offerings - hand slected by Laurnet Tourendel, of course, for his French spin on the great American Raw Bar!

Sincerely,

Jeff Lehman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paget Parish, Bermuda
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 May 2012

I surprised my husband with 36 hours in South Beach for his 40th birthday and booked us into The Betsy upon a recommendation from a friend. I booked us in online and quickly received an email from Margot, one of the concierge's, welcoming us. I shared that the holiday was a quick and romantic one to celebrate a big birthday, and also that we have 2 small children and would appreciate a quiet room. Margot responded to me very quickly, assuring me that she would do what she could to accomodate us and also advised us that it was Memorial Day weekend (we are from Bermuda so I didn't know this) and to be aware of potential traffic issues. She was extremely friendly and welcoming - it was such a nice touch. Upon check-in the (lovely) receptionist informed us that we had been upgraded to a suite. Sweet! She was also extremely friendly and helpful as we tried to figure out what to do in South Beach during a major storm and even suggested that the weather might turn around (which it absolutely did!). We found our room to be towards the back of the hotel (likely in order to accomodate our request for a quiet room) but it had no view (looked onto a wall) and I felt it was a bit of a strange layout. I was nervous to ask for a room change as I so appreciated the upgrade and didn't want to seem ungrateful. I did go back downstairs and explained my thoughts and the receptionist and spa coordinator (I believe) were SO unbelievably understanding and accomodating and immediately moved us to an absolutely gorgeous, airy, perfect suite with a view of the beach. We were totally delighted. They also provided great lunch and dinner recommendations (which we took them up on). Dinner was at BLT in the hotel and the food was amazing, staff exceptional and ambiance very relaxing. As if we weren't happy enough, Ed the concierge, sent up a bottle of red wine and a slice of cake with a hand written birthday card for my husband. So lovely. We had lunch the next day on the rooftop terrace and had the most delicious mojitos made by Tim (I hope that's his name!). I should add that we sampled MANY mojitos along the beach and Tim's were by far the most delicious. In the morning the front desk called to ask us if we'd need transportation and arranged a taxi for us. The absolutely adorable bell boy (a student studying Business and working for the summer) walked us to the taxi due to road closure and waited until we were collected. He was so friendly, sweet and young - he was really lovely. All in all we were really really thrilled with the hotel for our very quick getaway. We will absolutely return, for much longer I hope, and I'm already planning it (in the form of a daydream in my imagination right now) but will make it a reality. Every staff that we encountered in this charming hotel certainly understands customer service. I would wholeheartedly recommend staying here.

Room Tip: Rooms on the beach side are noisier because of South Beach revellers but the view was great. We hea...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Katherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff L, General Manager at The Betsy - South Beach, responded to this review, 5 June 2012
Dear Katherine,

What a wonderful review! Thank you for taking the time to tell us so many details about your experience. I truly believe that we have the best staff anywhere, people who are passionate about the comfort and security of our Guests. From the walk down the street with our bellman, to Ed's birthday cake and of course, Tim's famous Mojitos, we all have our part in the creation of your perfect time in South Beach. We are all driven to help you create fond memories like yours, to inspire you to come back again and again. Please contact us directly when you find yourself yearning for the beach, and the Betsy - either by phone or on our website - as we always have special offers for our repeat Guests to make your stay even more enjoyabale!

Warm regards,

Jeff Lehman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 May 2012

We stayed at the Betsy from the 19th May for 6 nights, and what a good choice we made quiet end of Ocean Drive so no loud music late at night. The staff were marvellous helpful and happy, the service of the concierge staff were second to none. Our rooms were clean and tidy although they are quite small they are perfectly adequate it is not a new hotel so to be expected. Every night our bathroom was freshened and our bed turned down. It has a real feel good factor about it. On our last day it was the start of the Hip Hop festival so Ocean Drive is closed to all traffic but the staff were wonderful helping us find a cab to take us to the airport, I would thoroughly recommend this hotel but don't go there when it is the Hip Hop festival.
Rre

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

We have just come back from an amazing stay at the betsy! From the moment we arrived to the moment we left the hotel and it's staff we're attentive, helpful,friendly and courteous. We were part of a large party to see the Volvo Ocean Race on it's seventh leg in Miami and I must say our experience was superb from the fabulously clean room, with turn down service, to the HUGE breakfasts, you must try the French toast but be warned only if you share between two of you!! Nothing seemed too much trouble for any of the staff that we came into contact with and we would have no hesitation in recommending the Betsy to anyone who wants something just that little bit elegant and different to the normal hotel! Thanks for a great few days!

Room Tip: Room 231 was amazing, quite huge and spacious.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Betsy - South Beach

Property: The Betsy - South Beach
Address: 1440 Ocean Drive, Miami Beach, FL 33139-4108
Phone Number:
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Miami Beach
#5 Romantic Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#8 On the Beach Hotel in Miami Beach
#12 Family Hotel in Miami Beach
Price range (per night): ₹ 18,540 - ₹ 48,684
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Betsy - South Beach is an elegant, beach-side haven located in the heart of South Beach. Its relaxed tropical interiors create an aura that is passionately low-key, cocooning its guests in timeless luxury and service, while offering exquisite amenities, world-class cuisine by celebrated Chef Laurent Tourondel, and a unique presence for art and culture that invites travelers to relax, refresh and renew. The Betsy's Ocean Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, a 24-hour fitness center, and an intimate courtyard pool. Guests can also enjoy live jazz music and signature cocktails in our lobby bar. While located in the heart of the Art Deco District on famed Ocean Drive, The Betsy is within walking distance to shopping and nightlife, yet offers a uniquely serene experience in one of the world's great beach destinations. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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