We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Top noch !”
5 of 5 bubbles Review of W South Beach

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
W South Beach
Ranked #9 of 207 Hotels in Miami Beach
Certificate of Excellence
Brussels, Belgium
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Top noch !”
5 of 5 bubbles Reviewed 26 April 2012

Perfection from start to finish !
The staff is friendly and can’t do enough to help with anything.
Perfect location. Very well situated on South Beach,right on the beach.
Lovely and classy pool
Whenever wherever is just amazing and soo comfortable.

I'll come back !

  • Stayed August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Indenge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBeGM, Manager at W South Beach, responded to this review, 30 April 2012
Dear Guest,

Thank you kindly for the wonderful review! I am so happy you enjoyed your visit! We can't wait to welcome you back to the serenity of W South Beach!

Best Regards,

W SoBe GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,394 reviews from our community

Traveller rating
    2,315
    571
    242
    126
    140
See reviews for
618
1,305
145
429
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (810)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lisbon, Portugal
Level Contributor
261 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

Very well situated on South Beach,right on the beach. It has a fantastic , beautiful modern decor,with a wonderful lobby and a wonderful bar.
Rooms are very large and the decor is amazing. All the amenities are there,including toilet products by Bliss,of course. There are partial and, frontal seaviews ,being the last of course ,the best option. Balconies are large and have beautiful and confortable chairs.
The pool is a bit small, but has great service and great food ( try the lobster roll ).The sevice at the cabanas is also amazing but very expensive.
Breakfast is also extremely good with good ambience inside or out.
Front desk and concierge also very polite and very helpful.
They have great parties at the pool at night, but don't worry,you won't listen any music from your room.
Everything is Wonderful at this hotel ,i just didn't really enjoy dinner at Mr. Chows ( very average food ) and it is quite expensive.

Room Tip: High floor, frontal seaview
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank isabel a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBeGM, Manager at W South Beach, responded to this review, 30 April 2012
Dear Guest,

Thank you for your feedback! Sounds like you were able to experience all of our outlets...wich is Wonderful!!!

We hope to welcome you back soon and thank you for providing a kicking review!!!

Best Regards,

W SoBe GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

This hotel is in a great location in South Beach, right on the beach and within walking distance of many things to do. It has a terrific restaurant, The Dutch, owned by Andrew Carmelini, who owns Locand Verde in New York, where the food is very good and the service is excellent. It's the hotel services which have let me down. It's almost as if, after a week here, I'm wondering what will happen next. Before we arrived we had called and been told that we could check in at 2 PM, and left an excellent hotel in Palm Beach, an hour away, where we could have waited to check out until 4 PM. The room at the W was not ready, so we had to sit and wait until it was--at close to 4 PM. Bad start. That same first day the sink backed up in the bathroom, and we had to get a hotel engineer in to fix it. After we called about that we realized that the bulb in the magnifier lamp (which my wife used for makeup) didn't work. We called and the engineer brought it with him. That event was sort of a precursor. Little things have happened every day. The minibar (actually a refrigerator in our room, which was a small suite) is not replenished regularly. This has meant that when we wake up to make coffee every other day or so and there's no cream for the coffee. On those days we have had to call room service to deliver coffee. One day when we called to have coffee delivered one cup was delivered instead of two (which meant that I didn't have coffee with my wife that day because it took half an hour to get another cup sent up). To be clear, two cups were delivered, but only enough coffee for one of the cups. Soft drinks were also not replenished regularly. A beeping sound waked us up one night--it just wouldn't stop--and the hotel told me I had voice messages that I hadn't picked up. We found out that wasn't true. Someone had unplugged a phone (which was in a second bedroom we had never used) from the wall plug and forgotten to plug it in again, perhaps during cleaning before we moved in. The phone's battery had eventually run down and the beeping was signaling that. We have called for various other services (such as turn down service at night) which never materialized at all. We also have had other complaints unrelated to the service. The pool is so crowded that when we go down (usually around 11 AM) there is usually no space for us. It has just not been a pleasant experience overall.

Room Tip: I wouldn't stay here again, but for someone who will, ask for a high floor.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank George817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBeGM, Manager at W South Beach, responded to this review, 23 April 2012
Dear Guest,

I am so sorry to hear of all the inconveniences you have experienced! From the sounds of your review, it seems you are still with us.

Please contact me as soon as possible so I can speak with you in further detail and rectify your stay gm.wsobe@whotels.com.

Best Regards,

W SoBe GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Stayed 3 nights in an oceanview 2BR sanctuary suite. Large balcony with great view. Floor to ceiling windows in each room made the suite bright and sunny. Bathrooms are very large with great amenities! The outdoor areas around the hotel are the perfect place for evening cocktails. The beach was a great place to spend the day - with umbrella setup and lunch available. The pool area is pretty, but got a little crowded during the day. The hotel also has a car service that, with a reservation, can take you to dinner or Lincoln Mall shopping area. A beautiful hotel with a great staff-Everything was perfect!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBeGM, Manager at W South Beach, responded to this review, 23 April 2012
Dear Guest,

Sounds like you had a memorable experience and I am so happy to hear that!! I am glad to know that you utilizied many of our facilities and the Acura service!! We hope to see you back here soon and we will be delighted to host you!

Best Regards,

W SoBe GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

My husband and I stayed here in December in a fabulous ocean view upgrade on one of the top floors and we were really thrilled with the view and the ambiance of the hotel. It is all pretty expensive but it is really beautiful and fun. We had dinner at Mr. Chows outside and the service was great. The breakfast was yummy too.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank u4kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBeGM, Manager at W South Beach, responded to this review, 23 April 2012
Dear Guest,

Thank you so much for sharing your experience! I am so happy you and your husband enjoyed your trip! We hope to see you soon and maybe you can try dining at our new restaurant, The Dutch...has a great raw bar and the best fried chicken!

Best Regards,

W SoBe GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
City Center
1 Hotel South Beach
1 Hotel South Beach
#11 of 207 in Miami Beach
4.5 of 5 bubbles 2,806 reviews
COMO Metropolitan Miami Beach
#3 of 207 in Miami Beach
4.5 of 5 bubbles 1,307 reviews
The Confidante
#35 of 207 in Miami Beach
4.5 of 5 bubbles 2,580 reviews
Show Prices
Show Prices
Show Prices
The Setai
#5 of 207 in Miami Beach
4.5 of 5 bubbles 1,022 reviews
The Miami Beach EDITION
#15 of 207 in Miami Beach
4.5 of 5 bubbles 1,245 reviews
City Center
Nautilus – a Sixty Hotel
Nautilus – a Sixty Hotel
#20 of 207 in Miami Beach
4.5 of 5 bubbles 1,613 reviews
Show Prices
Show Prices
Show Prices

Been to W South Beach? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about W South Beach

Property: W South Beach
Address: 2201 Collins Avenue, Miami Beach, FL 33139-1717
Phone Number:
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#5 Family Hotel in Miami Beach
#6 Spa Hotel in Miami Beach
#8 Luxury Hotel in Miami Beach
#9 On the Beach Hotel in Miami Beach
Price range (per night): ₹ 23,013 - ₹ 84,468
Hotel Class:5 star — W South Beach 5*
Number of rooms: 395
Official Description (provided by the hotel):
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Prestigia, Agoda and HotelQuickly so you can book your W South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing