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Reviews (1,674)
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Reviewed 17 February 2017

It's actually really easy to break this down: If you are looking for a hotel with a nice pool area, friendly staff, and a pool that you can actually do laps in, and that is right on the ocean and close to many shops and restaurants, then the National Hotel is perfect for you. If you are into very stylish and updated hotel rooms and are sensitive to noise, you should probably look for a different hotel.

I was a big fan of the architecture and design of the building from the moment I set foot into the hotel. You can tell that this used to be one of the 'grand hotels' back in the glory days of Miami. And it still is a nice hotel. Luis at the front desk was very friendlyl, and I especially need to point out Steve, who did a wonderful job making sure that everyone in the pool area was taken care of. I also loved the Hotel's proximity to Lincoln Road and many other shops and restaurants that were all walking distance. I can only recommend this hotel for people who look to spend a lot of time next to the pool, at the beach across a little walkway, or strolling through the shopping streets of south beach.

  • Stayed: February 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank emani25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis P, Guest Relations Manager at National Hotel, responded to this reviewResponded 5 March 2017

Dear emani25,

We are so appreciative of you taking the time to write and share your honest and sincere feedback on The National Hotel. We are glad you found our location to be excellent for your SoBe expectations. It’s great to hear you enjoyed our comfortable beds and gorgeously decorated rooms.

Come back and see us again soon.

All of my best,
Luis Padron

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Reviewed 16 February 2017 via mobile

An excellent hotel that offered great service, a fantastic location and the Art Deco experience. We would stay here again. We'd have loved to stay longer to just relax in the lovely atmosphere of the hotel and room, but also to wander around and look at Art Deco details in the hotel.

Stayed: February 2017, travelled as a couple
Thank LeylandTitan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis P, Guest Relations Manager at National Hotel, responded to this reviewResponded 5 March 2017

Dear LeylandTitan.

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Warm Regards,
Luis Padron

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Reviewed 15 February 2017 via mobile

This hotel is amazing!

As part of our honeymoon, we visited Miami from Orlando and definitely chose a brilliant hotel to stay in. Everything was spotlessly clean and service was quick and efficient on arrival. We dropped off our car with the valet service and had no problems at all with that (bare in mind that you have to message them before you want to pick it up again so they can go and get it or you will need to wait for 10 minutes or so). Our bags were even taken from us when we stepped through the door so we didn't need to carry them around the lobby!

Checking in was easy and we were offered another room as the room that was initially booked for us was not ready when we arrived. Since we didn't have a preference and wanted to get exploring Miami, we just left our bags with reception and said we would wait until later to see our room.

When we came back from exploring the room was easy to find and we were pleasantly surprised to find a bottle of bubble and chocolate dipped strawberries with a card from the hotel wishing us a happy honeymoon! Such a lovely touch- thank yooouu!!

There was a wedding party/ceremony being held in the pool area which looked absolutely beautiful but may have disrupted our stay if we were not already going out in the evening- it may be good to check before booking if you're planning on using the pool.

Beds were comfortable and bathroom was spotless, although it was NYE there wasn't a lot of noise from the street when we had come in from celebrations so got a good night's sleep.
Thanks for a wonderful stay! I hope I can visit again one day.

Stayed: December 2016, travelled as a couple
Thank kathrynfawbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis P, Guest Relations Manager at National Hotel, responded to this reviewResponded 5 March 2017

Dear kathrynfawbert,

Everything you said in your review puts a huge smile on our faces! What you love about The National is exactly what our team focuses on. We are so happy you enjoyed our friendly staff and all of the amenities that make us a special destination in Miami Beach! We will be sure to thank our team for their attentiveness in making sure your needs was met.

We certainly look forward to hosting you again. Thank you for taking the time to share. We hope you have a fantastic day!

All of my best,
Luis Padron

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Reviewed 15 February 2017 via mobile

Stay was very nice. Welcomed by very friendly welcoming staff . They upgraded us to a nice room free of charge and smiles all round
The food was good and the bar and pool area is fantastic
We were there for the marathon and weather wasn't great ... but if you like swimming ... this pool is awesome

Stayed: February 2017, travelled with friends
Thank Pauline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis P, Guest Relations Manager at National Hotel, responded to this reviewResponded 5 March 2017

Great! Hi there Pauline N! We want to thank you for taking the time out of your day to write to us and share all of your kind words on The National Hotel. We are so happy you chose us to make your South Beach experience an awesome one.

Come back and see us again soon.

All of my best,
Luis Padron

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Reviewed 14 February 2017

Old school feel in Art Deco district of South Beach. In the Heart of everything a quick walk to Ocean Drive & steps from the beach chairs provided for you as part of resort fee. Pool area is great with a long pool (colder) & heated smaller pool by bar. Great food & amazing /friendly staff. Tip Resort fee on high& ask for room that doesn't face Collins Ave can be a little loud. Would go back in a minute !!

  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis P, Guest Relations Manager at National Hotel, responded to this reviewResponded 5 March 2017

STELLAR! Thank you Stephen D! We are very happy you let us know of your recent experience with us at The National Hotel. We love to hear that our guests are satisfied with their visit. Our priority is to provide beautiful and excellent accommodations on South Beach.

We hope to be the destination again next year. We can't wait! Until then,

All of my best,
Luis Padron

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