We stayed at the Crowne Plaza for one night, after arriving in Miami on a late flight, and before continuing our journey by car to the west coast. After booking online, I became concerned about many negative reviews on this site and contacted Management. I received a prompt and courteous reply - which was reassuring. We were very pleased to be on a 'quiet' floor and were able to have a good night's sleep, without hearing aircraft or other visitors. Our king room was well furnished and clean, with good pressure in the shower. As someone else has mentioned, we were impressed with the recycling of toiletries to help under-privileged.
We used the shuttle bus from the airport and again the following morning. The Driver was very helpful in directing us to the Rental Car area of the airport.
Overall, we were happy with this hotel, for an overnight stay. However, there were some negative aspects to our visit.
Firstly, we received confusing information re the shuttle bus. We called the Hotel prior to our flight and were informed that we should phone from Arrivals at the airport, as the shuttle would not run regularly at that time(+11:30pm). When I made the call, on arrival at Miami, the Hotel Operator / Front Desk (?) informed me that the shuttle was running - every 5 minutes. This of course is not true - we waited about 25mins outside.
When we were in our room, I tried to heat water for tea, in the coffee maker ( which, strangely is kept in the bathroom!). This didn't happen, so I called Room Service and received an automated answer that they were busy, but, if I left a message, someone would return my call. I left a message - no-one called back.
In the morning, we headed down to the Breakfast Buffet..... What a disappointment! The cooked food did not look at all appetising - and we were amazed to find there was an extra charge for fried eggs! This was the first time we had ever experienced such a charge - and we travel all over the world. We left the Hotel, crossed the road and went to a little Diner, where a full breakfast with fried eggs, bacon, fried potatoes and biscuits or bread, was available and they also happily gave us hot water & milk (no charge) as we carry our own teabags.All that for about $6!
A word of warning to those of us who are not used to the American system of adding tax after something has been purchased - our 'Final Price' on our booking form was definitely not 'final' and the tax can make quite a difference!
We probably would stay at this Hotel again, if passing through Miami International - but would not expect Room Service or use the Restaurant.
- Official Description (provided by the hotel):
- Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Miami Airport Hotel Miami
- Miami Crowne Plaza