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DoubleTree by Hilton & Miami Airport Convention Center
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Reviews (1,867)
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All reviewsdouble treemiami airportwarm cookiesthe executive loungeamerican airlinesself parkinglobby barbreakfast buffetroom was spaciousshuttle servicefree shuttledolphin mallsouth beachriojacheckincruise
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1,373 - 1,378 of 1,867 reviews
Reviewed 23 April 2012

Just finished 1 night in this hotel-definitely a sub-par Doubletree. Website claims it is 3/4 mile from the airport-that might be true if you are a bird, however, for us humans, it's another story. Shuttle only runs every 1/2 hour, so that is a wait right there. Hotel is in the middle of nowhere attached to a run-down strip mall, though if you are in the market for cheap tacky jewelry, this is the place for you. AC in the room was anemic-never reached the 63 I had it set at. Chair in the room for the desk is too small & too low to the ground to be able to work comfortably. Bathroom is typical Hilton-small & cramped. Walls in the rooms are paper thin-people next door were having quite a party, by the sounds of it. Also, despite signs saying it was a non-smoking floor, clearly that went on, in the rooms as well as the club lounge down the hall. 6 housekeepers cleaning rooms on my floor at 8 am-all w/room doors wide open so they can chat/yell to each other in Spanish; ugh! Don't bother ordering breakfast off the menu-you'll get what they decide to bring you, not what you ask for. Even though shuttle was completely full for the ride back to the airport, w/no room for additional passengers (it's a 10 seat van, btw-no standing room), we had to wait while the driver chatted & high-fived w/the other bellman, then cleaned out the trash from the van before we could leave. Will not be back. This is the 2nd sub-par Doubletree I've come across in less than 2 weeks-I don't understand how or why Hilton allows this to continue as this kind of thing only harms the brand & will drive business away.

Room Tip: Find another hotel.
  • Stayed: April 2012, travelled on business
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Thank txrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

We stayed overnight in the double tree, following a flight from the UK, as our flight to Belize was the next day. A comfortable hotel, with all the necessary amemities. The staff on the reception desk were most helpful and the shops in the mall very good, with an ATM avaiable. The taxi trip to the nearest mall to have an evening meal, was quite expensive. The shuttle bus to the international airport was good and on time

  • Stayed: April 2012, travelled with friends
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Thank Surrey 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2012

We needed a quick stopover in Miami between Atlanta and South America. This was perfect...the shuttle whisked us from the airport to this large elegantly appointed facility where the professional staff accommodated our needs. The room was marvelous, new, clean and tastefully decorated. We had dinner in the lounge, enjoying a wonderful local take on mahi-mahi fish tacos. The next morning we enjoyed the super well stocked breakfast bar, and then that same efficient shuttle wisked us back out. All very well done.

  • Stayed: April 2012, travelled as a couple
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Thank StuartandDenese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

Having been bumped off of our flight we were provided with a room by Delta in this hotel. We were pleasantly surprised by the quality of the room and facilities but more importantly by the most helpful staff I have ever experienced. Nothing was too much trouble - we needed contact lens solution - the shops were closed but the receptionist still went that extra mile and found some solution in the hotel medication cupboard. We asked for extra tea, coffee etc for the room and in less than 5 minutes a memeber of staff arrived at our door. we asked if we could stay and extra hour in our room after check out time - no problem. I cannot praise the staff here enough.
The other surprise is the hundreds of shops that are attached to the hotel. Excellent to pass the time while waiting to leave for the airport in the free airport shuttle.

  • Stayed: April 2012, travelled as a couple
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Thank amsmoothey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

The Doubletree by Hilton at Miami Airport is a great place to rest up or recover from overseas travel. It's got all the amenities that you could expect from the chain, and pretty friendly and efficient staff. Had my car broken into and a suitcase stolen while parked in their guest lot, but the hotel staff and management handled it as well as they could (the fault was with the parking lot management company) Barring that, it's a great hotel and I'm glad my travel agent picked it for us. I'd stay there again, and use valet lot :)

  • Stayed: April 2012, travelled on business
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Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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