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“Good Hotel, but not a Premier”

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Best Western Premier Miami International Airport Hotel & Suites
Ranked #37 of 127 Hotels in Miami
Reviewed 4 weeks ago

Stayed one night because close to airport and cruise terminals.
The Pros: Large room, above-average furnishings, lots of closet and drawer space, good internet, very comfortable bed, friendly, welcoming staff.
The Cons: Lots of things in the room did not work until service was called, clock was set to the wrong time, breakfast is NOT FREE despite the deceptive advertising of the availability of a buffet

  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank aaron l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this reviewResponded 4 weeks ago

Aaron, thank you for sharing your review. We are happy your overall stay was a very pleasant experience -- you found your room spacious and our staff responsive to your needs. With that said, we were saddened to read our breakfast is not what you expected because it is not complimentary. We are a full-service hotel and provide a much more extensive menu with cooked-to-order items instead of the quick, continental breakfast buffet offered by other hotels. We hope our other amenities and outstanding service helped to make up for it. It was our pleasure having you as our guest, and we hope you will come back to see us again.

Sincerely,
Robert Perez
General Manager

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22 - 26 of 2,118 reviews

Reviewed 10 November 2017 via mobile

Manager Belkis Dias went out of her way to ensure I had a "premium" experience on a recent layover. I would definitely stay at the best Western Premier Miami International Airport again and would recommend to friends and colleagues!

Stayed: November 2017, travelled on business
Thank scoobadooba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this reviewResponded 11 November 2017

Thank you for being our guest at Best Western Premier Miami International Airport Hotel and Suites and for recognizing Belkis for providing excellent service. We are proud of her for having a passion to deliver great service to our guests. We will acknowledge and thank her personally for doing a great job. Thanks alot again for staying with us, and we hope to see you again the next time that you are in Miami.

Sincerely,
Robert Perez
General Manager

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Reviewed 8 November 2017 via mobile

I got an upgrade to a beautiful suite, and it was huge and clean. The two reasons I won't stay again are that they do not have a airport shuttle and they do not have a free breakfast. I thought I was getting a good price until I had to pay for a taxi and $16 for breakfast.

Stayed: November 2017, travelled on business
1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this reviewResponded 9 November 2017

Robert, thank you for staying at Best Western Premier Miami International Airport Hotel and Suites. We are glad to read you liked your well-appointed room and had a nice time with us. That being said, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. We hope you will give us another chance so we can serve you much better.

Sincerely,
Robert Perez
General Manager

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Reviewed 7 November 2017

Very nice hotel and convenient location near the airport. Very friendly and helpful staff. Nice and clean rooms. Gabriel even made me a waffle for breakfast and brought your heart logo to life. I would definitely recommend this hotel and would stay there again.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank esander2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this reviewResponded 8 November 2017

Thank you for your nice feedback about the Best Western Premier Miami International Airport Hotel and Suites. We are delighted to know you liked our convenient location and that the attentive service provided by our associates added to your joy. Your compliments will allow me to thank Gabriel for a job well done. Your recommendation is truly appreciated, and we look forward to your next trip whenever you are back here.

Sincerely,
Robert Perez
General Manager

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Reviewed 5 November 2017

The hotel is located at a convenient location not far from the airport. The rooms are nice size but could be kept cleaner if house keeping would make more of an effort. The front desk staff are extremely helpful and friendly. There is a fairly good restaurant, excellent WiFi and convenient parking/

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank NSM63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this reviewResponded 6 November 2017

It was a pleasure having you as our guest at the Best Western Premier Miami International Airport Hotel and Suites. We are glad to know you were impressed with most aspects of our hotel, especially with our convenient location and the courteous staff provided by our staff. We look forward to being of your service again whenever your plan brings you our way!

Sincerely,
Robert Perez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Miami International Airport Hotel & Suites

Address: 4100 Flagler Street, Miami, FL 33134
Phone Number:
Region: United States > Florida > Miami
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Miami
#30 Family Hotel in Miami
#34 Romantic Hotel in Miami
Price Range: ₹ 7,947 - ₹ 15,573 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Miami International Airport Hotel & Suites 3*
Number of rooms: 144
Official Description (provided by the hotel):
DISCOVER THE ONLY PREMIER HOTEL & SUITES BY BEST WESTERN UPSCALE FULL SERVICES PROPERTY is centrally located and accessible within minutes from the MIA airport and Port of Miami. This brand new concept features 144 smoke-free contemporary upscale rooms and suites. Guests may enjoy complimentary amenities such as transportation to/from MIA airport and Wi-Fi. Hotel also offers a full bar/restaurant, outdoor swimming pool, top of the line fitness center and business center. ... more   less 
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Also Known As:
Best Western Premier Miami International Airport Hotel Miami
Best Western Premier Miami International Airport Hotel And Suites

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