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“the WOW Factor”

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JW Marriott Marquis Miami
Ranked #9 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
Margate, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“the WOW Factor”
Reviewed 22 September 2012

I stayed here for business 1 night and was so impressed as soon as I was greeted at the vallet, to the time I arrived to my room, I was in that "wow moment"

Athe staff was so friendly and helpful, very knowledgable and the view was over looking the bay

I really thought the TV in the mirror in the bathroom was cool, also I ahd a personal computer at the work station in my room how convieniet that was

The room service was great and they even did turn down service and offered me ice, mints and poured me water.

I really felt special on this trip

  • Stayed September 2012, travelled on business
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Helpful?
Thank chooker317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (368)
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Colorado Spring
Level Contributor
248 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 20 September 2012

I am platinum at Marriott and stay all over the world at all different Marriott properties. I have to say this is in fact the nicest Marriott let alone hotel I have ever stayed in. From check-in to the upgrade to a suite, everything was top notch and A+. The Concierge club is wonderful with the best spread of breakfast there can be. The gym is wonderful with brand new equiptment. Love the fact they have a spin bike. The pool is modern and looks great with sun beds. Water is a perfect temperature.

The views, rooms, welcome reception area and breakfast in the morning were nothing short of impeccable. I hope I return to Miami and not because of the city but because of the hotel.

Absolutely OUTSTANDING! A+

Room Tip: All rooms are great. Suites are the best Marriott has.
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  • Stayed September 2012, travelled with friends
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    • Cleanliness
    • Service
Helpful?
Thank ThatBGuye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalfont St Peter, United Kingdom
Level Contributor
174 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 16 September 2012

We stayed here for 5 nights recently. We were given an end room on the 41st floor that had the most amazing floor to ceiling views of Miami and the intracoastal waterways from both windows. Lots has been written about how amazing this hotel is and we certainly found this to be true for us too. I was particularly impressed with the toiletries and the tv in the bathroom mirror!
We loved to sit with a drink and canape in the evening and take in the amazing view from the Consierge Lounge. We enjoyed an evening walk around Brickell Quay which we looked down upon from the Lounge
However, even in a place as stunningly put together as the Marquis has been, there can sometimes still be problems. What really impressed us, is that when we discussed our issues with Managers Flavio Mello and Bogdan Moisa, they were genuinely pleased that we had highlighted these things and with breakneck speed set about putting them right
We also noticed how the cleaners obviously took great pride in their work for their guests - one day we discovered that our room cleaner had used the hoover nozzle to make a sunshine picture on the velveteen pile on our the chairs and pouffe!
Do go and try the food in the Met Cafe. This is so much more than it's name suggests and we enjoyed an excellent 3course meal there that was very reasonably priced. The staff were great fun there too, especially our server Martin.
What made our stay here extra special was the fact that not only was it a fantastic place to stay, but that the staff really did put themselves out to go that "extra mile" for you, and we can't wait to go back!!

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank Peykake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utah
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 September 2012

I stayed at this hotel with my husband for two nights in August. We booked the hotel in advance for the night following a cruise, but when our cruise was delayed because of Tropical Storm Isaac we booked a night prior to the cruise as well. Both times we were given a lovely room facing the water.

The rooms are very roomy and have full length windows for a fabulous view. We especially enjoyed watching the storm the first night we stayed. We had a king bed, a large desk with a computer, a seating area, a large closet, and the biggest TV I've seen in a hotel room. We brought a portable Blu-ray player and easily hooked it up to the TV to watch a movie. The bed was very comfortable and the bedding was first rate, as you would expect at a Marriott. The bathroom is large and has a tub and separate shower. There is even a TV in the mirror which is pretty cool. We didn't use the tub but the shower was excellent. Very nice toiletries. The lighting in the bathroom seemed a bit dim, but was not a problem.

The service -- WOW! Every single employee, without exception, was gracious and friendly and went out of his or her way to make sure our stay was perfect. Because our cruise was delayed we asked for a late checkout. We stayed in our room until 4:00 which was very, very nice. We spent another couple of hours on the second level lounge area, which has many seating areas and fireplaces. It was August, but with the storm outside a fireplace seemed appropriate.

Our second stay, following our cruise, was lovely. We were celebrating our 30th anniversary, and were given a beautiful treat to make the day nicer. Many thanks to the staff! We used the pool and hot tub and enjoyed reading by the pool. The pool is mostly in shade because of its location, which is something we appreciated. I did think, however, that I would not like a room overlooking the pool because those rooms are not as private as the rooms overlooking the harbor. The pool level also offered a basketball court, virtual bowling and golf, and there was a fitness center up a level, I believe. We didn't use anything but the pool, but it looked fun. We were again given a late checkout (2:00).

The hotel is close to the airport and very close to the Port of Miami. We took the bus to South Beach and enjoyed seeing that part of Miami very much. Miami is a beautiful city and I hope to visit again. I wouldn't hesitate to stay at the JW Marriott Marquis again, and highly recommend it to all types of travelers.

Room Tip: The rooms overlooking the water are best. Overlooking the pool, less private.
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  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank ptut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 12 September 2012

I had a suite with a bedroom, a living room and an office. A view of Downtown Miami with full length window. The place is luxurious and the service is great. I had room service which was really good. the French toasts were soft and sweet. The staff is helpful and courteous.
The office area is far enough from the bedroom not to be disturbed. The TV is big and the couch confortable.
My favorite part was the bathroom. Really big with view of the bay. Bathtub and huge shower separate. It had a TV built in the mirror.
The property is clean, new, and welcoming. I loved it. I did not want to live.
The bed is soft king size and feels like you are sinking into softness! I was surprised not to be disturbed by the sound of traffic. Good window proof.

Room Tip: Ask for a suite if possible with a side view of the bay.
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  • Stayed February 2012, travelled solo
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Helpful?
2 Thank symbiose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Marquis Miami

Property: JW Marriott Marquis Miami
Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#5 Business Hotel in Miami
#5 Spa Hotel in Miami
#6 Luxury Hotel in Miami
#11 Green Hotel in Miami
Price range (per night): ₹ 12,984 - ₹ 33,204
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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