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“Disney experiance with out the lines”
Review of Kimpton EPIC Hotel

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Kimpton EPIC Hotel
Ranked #19 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Reviewed 1 May 2012

I have never wanted to share my hotel experiance as much as I do this one. Every aspect of your stay is catered aorund you. From the services, amenities,views,and amazing atmosphere there was no shortage of relaxation. There is a culture of yes we can that is in short supply in the service industry, but it lives in abundance at the Epic. The pool has amazing views, situated on the 16th floor which provides great views and some privacyfrom the world. the resturants are highly acclaimed and located in easy to get to places in the hotel. The rooms are ample and updated. Check in and check out was easy, with plenty of help around to assist you. The entire hotel was clean and well maintained. I would stay at the Epic every time the opportunity permits. My compliments to the wonderful staff there.

Room Tip: get a room on the water side the views are amazing
  • Stayed: April 2012, travelled on business
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Thank Seth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this reviewResponded 5 May 2012

Seth S
Thanks for your wonderful feedback. We are thrilled to hear that we exceeded your expectations, from our attentive service to the ambience of our hotel and pool area. We appreciate your compliments and looking forward to your next visit.
Best wishes,
Jacqueline Ploettner, Resort Manager

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Reviews (3,305)
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1,841 - 1,845 of 3,305 reviews

Reviewed 1 May 2012

I was extremely impressed by the staff. The food was excellent. They provided breakfast, lunch and two snacks. The spread was incredible. The location is great in downtown Miami.

  • Stayed: March 2012, travelled on business
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Thank LilyC2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this reviewResponded 5 May 2012

LilyC2006
Thanks for posting such wonderful comments from your stay. We are happy to hear that your seminar was very successful and you enjoyed EPIC to the fullest. Thanks for pointing out our attentive and friendly service. We are looking forward to your next stay with us. Please visit us again.
Best wishes,
Jacqueline Ploettner, Resort Manager

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Reviewed 30 April 2012

We haven't stayed at the Epic for over a year, but still enjoy it. Love the river views and the location. Dislike the thin walls between the rooms, and some of the bathroom furnishings need replacement. The service is very good and efficient. The people watching is to die for. This is where the newly successful people hang out

Room Tip: If getting a river view, try to stay away from the higher end numbers near the Brickell bridge, as i...
  • Stayed: April 2012, travelled as a couple
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Thank steelpanwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this reviewResponded 2 May 2012

Steelpanwoman
Thanks for sharing your feedback from your stay. We are thrilled to hear you keep on returning to EPIC and thank you for your loyalty. We appreciate your kind words regarding our guest service. It is important to us that our guests feel comfortable and have a great time. We are looking forward to your next return.
Kind regards,
Jacqueline Ploettner, Resort Manager

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Reviewed 25 April 2012

I stay at the Epic regularly, the hotel is consistently excellent. The rooms are elegant, warm and comfortable, the service is first-rate across the whole team, Area 31 is very good and the spa is strong too. The only quibble I have ever had is why there is no hot tub, so there you are!

Room Tip: Elevator tone and noise can be an issue
  • Stayed: March 2012, travelled on business
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Thank NewYorkerInEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this reviewResponded 28 April 2012

NewYorkerInEurope
Thanks for your excellent comments. We are happy our elegant rooms and first class service keeps you returning to EPIC. Exhale Spa and Area31 restaurant are definitely a 'must' when visiting us. Let us know when you are coming back-if our occupancy allows it, we would love to upgrade you to one of our suites-so you can enjoy your own little hot tub in your suites bathroom.
We are looking forward to your next visit.
Kind regards,
Jacqueline Ploettner, Resort Manager

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Reviewed 25 April 2012

Stayed at Epic Hotel during White Party and received amazing service. The rooms are beautiful, the views are gorgeous. Also, the gym is super nice. Favorite part was having breakfast in a cabana next to their pool overlooking Biscayne Bay.

  • Stayed: November 2011, travelled with friends
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Thank Morgan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this reviewResponded 28 April 2012

Morgan M
Thanks for your wonderful feedback. We are thrilled to hear that your stay was amazing and you loved the décor and comfort of our rooms. There is no better way than starting the day pool-side with a champagne breakfast. We are glad you had a wonderful time.
We hope you will be visiting us again and looking forward to welcoming you back to EPIC soon.
Best wishes,
Jacqueline Ploettner, Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton EPIC Hotel

Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123 (Formerly EPIC Hotel - a Kimpton Hotel)
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Miami
#5 Romantic Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
#8 Spa Hotel in Miami
#12 Luxury Hotel in Miami
Price Range: ₹ 12,335 - ₹ 32,121 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kimpton EPIC Hotel 5*
Number of rooms: 411
Official Description (provided by the hotel):
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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