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“Awfull!!!” 1 of 5 bubbles
Review of Super 8 Melbourne

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Super 8 Melbourne
Ranked #18 of 21 Hotels in Melbourne
Frederick, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Awfull!!!”
1 of 5 bubbles Reviewed 18 July 2008

My husband and 2 of my 4 children stayed here only because there was no where else that we could find with rooms available. At the time we didnt know the area. It was New Years Eve and we paid $95.00! At check in the clerk was more worried about the friend in there talking to her than us. I know I stood there for 10 minutes listening to them talk about there plans for the night, but we had just drove 15 hrs and were tired.The place smelled awful, like urine, and cheap perfume! Thankfully I always travel with my own sheets, pillows,and blankets. The ones there were burnt with cigarett holes and they smelled terrible. As the day turned into night things got worse. I was tempted to leave because there were people drunk all over the parking lot! Bums asking for money inside and out! Drug deals going on in the parking lot and god knows what else that we did'nt see. It was New Years and I know people party but it was unbelievable. We locked the doors turned the t.v up and stayed in till morning light! It was so bad and there were no other places to stay (at the time we were not familiar with the area.) I was tempted to stay in my explorer except I had my children with me and it was so unsafe in the motel and the parking lot the area was'nt very safe either. All night we had people banging at our door we had to call the police. Of course they were gone by the time they arrived. We left the next morning and found a hotel that was alot more expensive but worth it for my childrens safety. I did'nt even ask for a refund because I knew by the clerks attitude and all the help we did'nt get when we called about all the stuff going on and we could'nt get out of there fast enough! I don't know how this place is still in business and I saw on other reviews that it was inexpensive but that was'nt our case mabey because of it being New Years but it was'nt worth $2.00! I would'nt recomened it to my worst enemy!!

  • Liked — Nothing
  • Disliked — everything
  • Stayed December 2006, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank kettots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Lockport, NY
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 28 April 2008

Where do I start? I checked into this poor excuse for a motel while visiting my cousin in Melbourne. The first impression was horrific... The hallways, reeked of urine / mothballs / funk. We dropped off our luggage in the room, and the sheets and pillowcases were covered in hair (head hair and pubic hair). I told the staff about it, and they offered to give me ONLY 1 SHEET. I requested all new linens, and the Manager initially refused (by saying "If you want 2 sheets, go to the Mariott, or the Holiday Inn, Here you get 1 Sheet."), and I threatened to have the Health Department respond to the motel, so he did change his mind, and give me an additional sheet.. I complained about the smell of the room, and the Manager offered me a spray. HA ! He never did give me any spray... I was expecting the "spray" to be Raid, or something.... One of my lamps in my room had no bulb, and the other looks like someone got slammed into the lampshade... again, filthy and disgusting....

Upon returning to the room with my sheets, I found piles of dog crap all down the already disgustiong hallway, (at which point I started taking pictures) so I reported this to the manager, and his response was, "Housekeeping will get it tomorrow.... " I suggested (demanded) that he clean it up, or again,the health department would be called.... After watching him wipe the poo with dry towel, using no disinfectant, I grabbed my suitcases, and checked out (I was at the hotel for less than 2 hours) The manager refused to give me more than 50% refund, so I called the Corporate Super 8 office to report this poor excuse for a motel...

The corporate office said it is independently owned and operated under a franchise, and the local management has (pretty much) the final say as to issues like a refund, etc. They did state that they would contact the management, and review the case within 7 days... (It has been 2 now...) I have not heard anything back from them yet.... However, I have reported (filed a formal complaint) this Motel to the STATE OF FLORIDA DEPARTMENT OF BUSINESS AND PROFESSIONAL REGULATION, which is the State Authority that regulates all hotel/motel/restaurant, etc. in the State of Florida. The attached pictures are real, and they are the same pictures that I submitted to the State of Florida.

Hopefully this establishment will be shut down, it is a SERIOUS Health and Safety risk for anyone that is in the building. I ended up paying more than what I was charged for a night at the Super 8, to switch to a Mariott in Melbourne (which I would HIGHLY RECCOMMEND). The Super 8 charged me $75/room (I had 2 rooms rented) and the Mariott charged me $94 (with AAA).... pay the extra, and save yourself a headache ! AVOID THIS MOTEL AT ALL COSTS !

One poor experience at this motel will GUARANTEE I will never stay at a Super 8 again..... Especially when the corporate office seems like they don't care.... however, I hope they will assist us in getting a refund on the room.

  • Liked — Close to the Beach
  • Disliked — Customer Service was non-existant, rooms were unfit to be occupied. (Health & Safety)
  • Stayed April 2008, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank BigfootTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin FL
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 27 March 2007

Have stayed at this hotel twice mainly because the price was right, around $65. You can't expect a whole lot for that kind of price anymore but it was not disgusting whenI was there. There was some parking lot action at night which was a little distracting. It is worth mentioning that after the hurricanes there were literally hundreds of hotels in Fl that became homes to storm victims or the construction workers in state to rebuild. Most of that type of thing is over with by now.

  • Liked — price
  • Disliked — run down area around hotel
  • Stayed April 2006, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank DT77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 3 December 2005

Dirty, stinky, and absolutely the WORST hotel/motel I've ever stayed in. The whole place stank with stairwells smelling of urine, the dark hallways being musty and the room oder being unrecognizable. Carpets felt greasy, the rooms looked like they had water damage, and the TV constantly sparked. Service was also nonexistent. It took two days of requests from several people to get an alarm clock. The ironing board (after is was FINALLY delievered) was stained and foul. What was called a "continental breakfast" was some rank frozen coffee concentrate mixed with hot water, a few cereals, some muffins and bagels, and frozen concentrate juice. The towels and washcloths were stained and sheets never changed during the stay. The one washer and dryer was broken for days with no attempt to repair. I was solicited by a prostitute the first day outside the front door. Avoid this hotel!!!!!

  • Stayed December 2005, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank TEllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrenceville, NJ
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 bubbles Reviewed 4 October 2005

This hotel is absolutely disgusting. The linens are all discolored, the floor is sticky, and the room reaked. The all-night action in the parking lot only further enhanced this rotten hotel experience. Don't be fooled that just because it's a chain that they'll adhere to any such standards. This was the most disgusting hotel I've ever seen in my life. Sleep in a box on Route 1, you'll sleep better.

  • Stayed September 2005, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank NJTraveler74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Melbourne

Property: Super 8 Melbourne
Address: 1515 S Harbor City Blvd, Hwy 192 and US 1, Melbourne, FL 32901-4653
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #18 of 21 Hotels in Melbourne
Price range (per night): ₹ 4,129 - ₹ 5,821
Hotel Class:2 star — Super 8 Melbourne 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Super 8 Melbourne Hotel Melbourne
Melbourne Super 8
Melbourne Super Eight
Super Eight Melbourne

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