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“This place is wonderful!” 5 of 5 bubbles
Review of Hilton Melbourne Rialto Place

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Hilton Melbourne Rialto Place
Ranked #5 of 21 Hotels in Melbourne
Certificate of Excellence
bristol
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“This place is wonderful!”
5 of 5 bubbles Reviewed 12 April 2012

My husband and I stayed there one night before leaving on Saturday for our honeymoon cruise. The room was beautiful and clean. They upgraded us with a balcony. The staff was so helpful. They also had a driver "Johnnny" who took us to eat dinner and then to Walmart to shop for our trip at no additional charge. He was really nice. We will stay there again if we get back to Melbourne Florida. Just FYI the Melbourne, Florida airport is the closest airport for taking a cruise from Port Canaveral if you are leaving from a terminal.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stephaniern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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756 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Ormond Beach, Florida
Level Contributor
338 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
3 of 5 bubbles Reviewed 2 April 2012

While attending a national car show, my wife and I stayed two nights at this hotel. We expected more from a Hilton. The room had lots of dust on the ceiling vent and when the room next to us ran their bathroom faucet or flushed the toilet, it sounded like it was in our room. On Saturday I went out at 10 and came back at 2 pm and the room was not made up. When I called, I was told the maids work late so people can sleep in and they work up till 5 pm. The maid came about 3:30 pm. It would have been nice if they told us that.
As for the restaurant in the lobby, LaFitte's , I tried to do a review on it but they are not listed on trip advisor. The first night the food was good but service not the best. I was not given a glass with a imported beer I ordered because I was told there was a banquet and they took all the glasses. I then received a wine glass. The second day I had breakfast in the same restaurant. I sat for 15 minutes and not approached by a waitress. I had to flag the male manager as we walked out of the kitchen to get assistance. The food was good, especially the smoked bacon on the buffet and the omelette I had made. But the waitress was kind of spinning around and I never was able to get a coffee refill even though others did. I had to take my cup up to the front of the restaurant to find a coffee station for more. As I left I filled out a comment card and told the hostess of what had happened. As I started to walk away she said "we were slammed", probably not wanting me to hear it. I turned back and said, "you were slammed, it doesn't look like it'. The restaurant was only about 1/3 full when I arrived and not quite half full when I left. I wonder what happens when they really get busy. I walked across the lobby and saw the manager and told him I left the comment card. He said he took care of it.. not sure what he meant. I was not given any credit and did not expect any. I just wanted him to know how lousy the service was. Later that evening, I saw the same male "manager" serving dinners during a banquet but did not appear to be in a supervisory position. The food at the banquet was ok, typical banquet food. If we return for another event, we may stay at the hotel but will go to another restaurant nearby.

Room Tip: If you have the convenience, look at the room before you check in.
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank norme-ormond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
159 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 31 March 2012

I stayed here while attending a meeting in the area. The hotel is close to the Melbourne airport (but absolutely no jet noise) and convenient to the beach. The staff were all professional and very courteous. The rooms seem to have been nicely restored although you can see in the hallways that this property is not new. The exercise room is not huge but adequately equipped. The food was great in the restaurant with huge portions - only complaints were the water glasses and napkins are far overdue for replacement. My water glass was very cloudy and when I asked for a cleaner one, the hostess told me they're "all like that - all worn out" (!?) The napkins clearly used to be several shades of darker green. For business purposes, I'd probably stay here again.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JVBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltonrialto, Manager at Hilton Melbourne Rialto Place, responded to this review, 1 April 2012
We appreciate your honest review of our hotel. We will be sharing your kind words about our staffs professionalism, our centralized location and the quiteness of the area.

I will be forwarding your comments to our Food and Beverage Director to review with his staff.

We want to continue to be your hotel of choice when visiting Melbourne and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 20 March 2012

The staff was very accommodating upon our early arrival to the hotel. No hassle at check in and the grounds were spectacular. For an airport property, we did not hear one plane arrive or take off. Van servcie exceeded my expectations and very flexible, will even bring you to the beach. Pool was very clean and at an excellent temperature.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jerryinegb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, Pennsylvania
Level Contributor
210 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

The Hilton by the airport is very centralized for my business needs in Melbourne and Satellite Beach. I stay here about six times a year and have never been disappointed.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Chefbear1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Melbourne Rialto Place

Property: Hilton Melbourne Rialto Place
Address: 200 Rialto Pl, Melbourne, FL 32901-3092
Phone Number:
Region: United States > Florida > Brevard County > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Melbourne
#7 Family Hotel in Melbourne
#7 Business Hotel in Melbourne
#9 Romantic Hotel in Melbourne
Price range (per night): ₹ 7,572 - ₹ 12,825
Hotel Class:3.5 star — Hilton Melbourne Rialto Place 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
Welcome to the award-winning Hilton Melbourne Rialto Place hotel, located minutes from the white sands of Florida’s Space Coast and only a mile from Orlando-Melbourne International Airport. Our hotel offers 237 spacious accommodations and 14,000 sq/ft. event space for any type of gatherings. Enjoy our heated outdoor pool and whirlpool, modern fitness center, basketball and tennis courts, complimentary WiFi, 24-hour business center, shuttle service and other great amenities. ... more   less 
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Also Known As:
Hilton Melbourne Rialto Place Hotel Melbourne
Hilton Hotel Melbourne
Melbourne Hilton

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