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“Nice property, poor management”

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Tropical Palms Resort and Campground
Ranked #15 of 155 Hotels in Kissimmee
Reviewed 26 March 2012

My family camped at Tropical Palms this past week and won't be returning. The property is nice and the heated pool was the best feature. We love their sister park, Sun N' Fun in Sarasota, and assumed Tropical Palms was managed in a similar style. Unfortunately, we found that the cafe at the pool was never open according to the 11-7 schedule and each day was open 11-4. The slide for the kids, $5 charge, was also only functional 11-4 each day. We stayed here because they offered fun activities each day. Unfortunately, they cancelled most of the scheduled activities that were on their monthly calendar they advertise and our kids were disappointed when the jewelery and tie die events were cancelled. We did buy $10 tickets to the Luau hoping to enjoy the one event they didn't cancel while we were there and were very disappointed. The food was awful and the tables were full. We sat at a separate table so far away that we couldn't see the band or dancers. We were also surprised to find that a $10 ticket didn't include anything to drink. No surprise that the cafe was open that night to sell you something to drink.
This is yet another park that seems to cater to snow birds and forgets about the rest of us. It could be a great park but needs new management. The gift shop area in the front is filthy, shuffleboard courts need to be resurfaced and mini golf course is plagued with ants. There are posted rules like no dogs doing their business on other people's campsites, but that rule isn't enforced. Also a no campfire rule and that's not enforced. We won't stay here again and will raise our concerns to Royalty Resorts.

  • Stayed: March 2012, travelled with family
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5  Thank Ginny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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784 - 788 of 898 reviews

Reviewed 5 March 2012

I stayed here with my family in one of the 2bedroom cottages, I loved it, the pool area is fantastic with the heated pool and all the activities they have poolside, what doesn't seem right to me on this is they charge you 5.00 everytime you want clean towels and to have a maid it is 20.00 to clean your room, isn't that what we are paying for in the first place?? Because of these extra charges I have moved locations.

  • Stayed: September 2011, travelled with family
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4  Thank smile_u_nut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2012

pool area was nice, maybe a little small but still a very reasonable size. one key thing for us was its location. 30 mins from disney, seaworld and loads more.

  • Stayed: February 2012, travelled with family
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2  Thank catnewall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

My husband and I took our grandaughters there during spring break and really enjoyed our stay there a few years ago and are planning a return trip next year. Cabins have modern accommodations, fully equipped kitchen, decent size bedrooms, close to all theme parks and shopping. Downside was the tv was old and did not have good reception and the furniture in the living room was old, uncomfortable and needs to be replaced. May have been replaced by now. Also liked the cabin's deck with bbq and heated pool was nice. It is located in the heart of Kissimmee, but you can't tell since it is located a few blocks off of the main street thru town, it was very quiet and we felt safe there. I recommend this place to anyone looking for value in a resort.

  • Stayed: March 2011, travelled with family
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1  Thank Galadriel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2012

I was just recently @ Tropical Palms with my wife and 8 month old along with my in laws and brother in law. We had the best time ever, we played shuffle board together for a few hours every morning and sat by the pool for a few hours every afternoon and had a couple of wobbly pops along the way. I would recommend staying here if you want to be close to Disney but not right in the hustle and bustle. Overall, great 10 days away from winter....

Room Tip: This is a trailer park, the trailers are all very well kept..
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  • Stayed: January 2012, travelled with family
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7  Thank MrsC44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TropicalPalmsGSM, General Manager at Tropical Palms Resort and Campground, responded to this reviewResponded 11 December 2015

Thank you for your feedback. We continually look for ways to improve the quality of each individual's stay at Tropical Palms, and your comments towards this goal will be carefully reviewed. We look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tropical Palms Resort and Campground

Address: 2650 Holiday Trl, Kissimmee, FL 34746-4783 (Formerly Tropical Palms FunResort)
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Kissimmee
Price Range: ₹ 7,207 - ₹ 12,819 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tropical Palms Resort and Campground 3*
Number of rooms: 150
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Also Known As:
Tropical Palms Resort And Campground Hotel Kissimmee
Tropical Palms Funresort Kissimmee
Tropical Palm Fun Resort
Kissimmee Tropical Palms
Tropical Palm Resort Kissimmee
Tropical Palms Resort And Campground Kissimmee, Florida

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