My husband and I booked here for our hotel and 2 of our friends stayed in another room close by, after reading many reviews - as I was running the Walt Disney World Marathon and wanted to stay close to Epcot. The staff were very helpful, and the service was great. Breakfast was exactly what we needed, but it could have used a protein - maybe Bacon, or Sausage or something... other than that, a great selection. Free shuttle was GREAT, and we utilized that (everyday except the race, of course) and I would definitely stay here again for the price.
Now, some of the issues - our bathroom door was broken.. not a big deal because it was husband and wife, but annoying. Our TV in the living room didn't have volume control - which was interesting, but we didn't watch a lot - so whatever. OUR FRIEND's ROOM on the other hand, while more updated - they had more issues. First of all, the door lock broke on them one day, and they were unable to get back into the room. The front staff were attempting to be helpful, but they had no one on call - so our friends had to stay in a different room, without any of their stuff, money or food. Then the staff the next morning were able to force their way into the room, but our friends couldn't close the door in case they weren't able to get back in.
So thinking we were smart, I went to unlock a window in case the door closed - that way they could get in (ground floor)... yeah, the window came off in my hand.
This place could definitely use some updates and renos. Would I stay here again - Yes. Do I hope they fix it up a bit before I do - Absolutely.
- Official Description (provided by the hotel):
- As an Walt Disney World Good Neighbor(R) Hotel, The Palms Hotel & Villas wants to be your home away from home. When traveling for business or pleasure, we offer the ultimate in convenience, comfort and value.The Palms Hotel and Villas offers great accommodations, where you will have everything you could possibly need during your stay. With 125 condominium style one and two bedroom suites, our hotel is the perfect fit for everyone's sleeping needs.Relax and unwind by our large crystal clear swimming pool, whirlpool, children's pool, sun deck, basketball court, game room, beautiful gazebo areas with picnic tables and gas grills. Wireless internet is available in all rooms. Deluxe Continental Breakfast and Scheduled Shuttle Service to Walt Disney World(R) Resort. These are just a few of the many features that will make your visit a memorable one. ... more less
- Reservation Options:
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- Also Known As:
- Palms Hotel Kissimmee
- The Palms Hotel And Villas Kissimmee, Florida
- Palms Hotel Villas