We have just returned from our holiday (family of 4 with 2 children aged 11 and 6). I was slightly nervous after reading the negative reviews, but didn't need to be. We found the room to be fine for our needs. It was slightly dated maybe, but certainly not a problem for us. It was kept clean every day and had enough room for the 4 of us. We only really used it as a base, as we were out at the parks all day, and for this purpose it was absolutely fine. The only negative about the rooms was that on several occasions the towels, cups and coffee were not replenished, but a quick call to reception and they were delivered immediately. Was slightly annoying, but certainly not a major big deal. We used the pool area twice and that was lovely. Nice to be able to relax and have a swim after a long day at the parks. We had breakfast a couple of times, and although slightly more expensive than the surrounding restaurants, was really nice. They even do a breakfast to go, where you can fill plastic trays which are then weighed and charged at $5.50 per lb in weight. We used this service several times if we were leaving early to get to the parks early. This was a great help in getting us to the parks before they opened to avoid the long lines. I can't comment on the shuttle service as we never used them.
We never found any problems with the staff being rude, in fact they were always very helpful and polite. The resort fee was explained to us at the time of booking, so no surprises there for us.
All in all we really enjoyed our stay. We found this hotel to be great value for money, in an excellent location for all the parks and loads of nice restaurants and we would definately stay there again.
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- Also Known As:
- Maingate Lakeside Hotel Kissimmee
- Best Western Hotel Kissimmee
- Best Western Lakeside Kissimmee
- Best Western Kissimmee
- Best Western Lakeside Florida
- Kissimmee Best Western
- Best Western Lakeside Orlando
- Maingate Lakeside Resort Kissimmee, Florida