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Flamingo Waterpark Resort
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Reviews (463)
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29 - 34 of 463 reviews
Reviewed 12 January 2018

Clean comfortable room with all the amenities( microwave fridge. Coffee pot). Admittedly we were there in the off season for a water park resort but the value for the most New was pretty incredible. This place was hard to beat

Room Tip: It is all no smoking
Stayed: January 2018, travelled with family
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franki G, Guest Relations Manager at Flamingo Waterpark Resort, responded to this reviewResponded 19 January 2018

Hi Tom! You made our day! We always enjoy hearing that our guests had a great time. We hope to have you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

The place looked dumpy. The customer service was horrible. Check-in took a long time. If you don't book with them, they can cancel your reservation. The waterpark was run down and the outside play ground needed paint. The baby pool was shut down.

  • Stayed: December 2017, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Xianxi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franki G, Guest Relations Manager at Flamingo Waterpark Resort, responded to this reviewResponded 19 January 2018

Hi Xianxi!
Thank you for all of your feedback, we will pass it along to our management team. We strive to provide the best service so you can have a great experience.

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Reviewed 3 January 2018 via mobile

These people have no heart! On December 29, when we arrived at the hotel at 11:00 pm (after we called and notified we would be arriving late) for a 4 night stay, they told us that our reservations had been cancelled and that they had no rooms for us, leaving our entire party of 9 with 3 children stranded in the cold after a long drive. On top of it all, they were extremely rude and lied about attempting to charge for the room 2 days before. Lesson learned...DON'T STAY AT NO NAME HOTELS!!! HILTON TO THE RESCUE!! Our vacation was saved by the Hilton Convention Center in Orlando!! It was AWESOME!

Stayed: December 2017, travelled with family
Thank 357yvettep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franki G, Guest Relations Manager at Flamingo Waterpark Resort, responded to this reviewResponded 19 January 2018

Hi there! We truly apologize for your experience and would like to do our best to make things right. We will need a little more information about your reservation. Would you mind emailing us your confirmation number or the name the reservation was under at manager@flamingowaterpark.com. Thank you so much and we apologize for inconvenience.

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A TripAdvisor Member
11
Reviewed 1 January 2018 via mobile

My son and I stayed at this resort Dec 30&31 2017. The rooms are pretty bad and security is an issue, our connected room had no lock on the door between the our room and next door. I called this in twice and was told that someone from maintenance would come, both times nobody showed up. so i moved the desk in our room in front of the door. Also, we were there on New Years eve and they closed the lounge so there was no service! REPEAT They closed the bar on New Years eve and there was no service!! They are too cheap to provide drink service on New Years eve! AVOID this place.. It is an overpriced dump and is not worth what we paid..ruined our New Years eve!!

Stayed: January 2018, travelled with family
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franki G, Guest Relations Manager at Flamingo Waterpark Resort, responded to this reviewResponded 19 January 2018

Hi there!
We truly apologize for your experience. We strive to provide the best service to our guests so they can enjoy their experience. We would like to do our best to make things right. If you'd like, you can reach out to our manager, Angela, at Manager@FlamingoWaterpark.com. Thank you!

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Reviewed 31 December 2017 via mobile

Poor rooms just an ugly motel with paint over it, $28 dollar resort fee is not listed when reserving. Total scam. $28 dollars per day for a resort fee yet there’s not elevators to the second floor and the rooms are nothing special at all

Stayed: December 2017, travelled with family
1  Thank hispanicathedisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franki G, Guest Relations Manager at Flamingo Waterpark Resort, responded to this reviewResponded 19 January 2018

Hi there! We truly apologize for your experience. Where did you book your room? We make sure to state the resort fee on our website and booking engine so you're aware of what's included in the $28. Including in the resort fee is access to our waterpark, pool, movie theater with different showings daily and free popcorn, kids activities and more! Thank you for taking the time to share your feedback. We will pass it along to the rest of our team.

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