Our family consisted of 3 separate families for a total of 11 people, and this house had plenty of room to accommodate us. We only had a couple of hiccups that were fixed as soon as possible. The 1st was when we arrived we had been given the code to the door but not the alarm code. The alarm went off for a good 5 minutes while we waited for someone to call us back which they did right away and gave us the code and apologized that it was not sent in our welcome email, later that evening we found out that the A/C in the upstairs master wasn't working. We called again and they sent someone out the next day and found out that the unit had gone out, they ordered a new one and had it installed the very next day. They were very quick to resolve these issues. And they were the only ones we had!
The house is beautiful and looks just like it does in photos! Our kids are already asking can we stay there again next summer?! They loved the pool and seeing the lizards and frogs! This house is close to the highway and very close to Disney/Universal. It only took us about 20 minutes to get there and that was in morning traffic. We will DEFINATELY stay here again!
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
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|Friends getaway||Families with young children|
We had a wonderful week staying in this house. It got off to a bumpy beginning with a very soiled mattress, which we discovered late on our first night, but as soon as we let the property management know, they immediately installed a new mattress. The movie room is a great place for the kids to decompress after a long day at Disney. We had 2 four year olds and a five year old traveling with us. The only suggestion I would make is to have extra trash bags for the kitchen and a full roll of toilet paper for each bathroom. We had to head out to get these supplies upon arrival. Other places we've stayed supply two rolls per bathroom and additional garbage bags so we were surprised to find only partial rolls available. The next visitors should be set since we had to leave these supplies behind. In all other ways, we were highly satisfied. The pool was heated to between 80 and 85 degrees each day, which was important since the ambient temperature was between 40 - 70 depending on the day and time we swam. We would stay here again and recommend it to friends!
We had a wonderful time at this home. Our family of 9 felt very comfortable and not crowded. One thing I recommend is to make sure all of the remotes are present. We had a hard time with the dvd player in the living room. My children ages 5 and 10 loved the pool so much we could have shipped Disney World all together! We would definitely rent this home again! No need to pay extra to rent a grill because there was already one there!
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We loved the house. Especially the movie theater and the pool area. The house was very clean and comfortable. We had a few issues with the theater (tv wouldn't work correctly and the lighting wouldn't turn on) but we called loyalty and they had someone come out right away and fix it. The pool light wasn't working which would of been nice for swimming at night. We did request it to be fixed but it wasn't done during our stay. All in all we had a great time and enjoyed our stay.
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