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Reviewed 6 September 2018 via mobile

Booked a three bedroom for a week, very QUIET and lovely landscaping. The unit lacked for NOTHING! A vehicle definitely would be best to enjoy the resort and local area, but there are shuttles. Nearby parks make it convenient. I believe there are 11 pools on property along with Palmer, Watson and Nicklaus designed golf courses. They appear to be in amazing condition, even though alas I didn’t brink my sticks. Will write a separate review on the restaurant Eleven on property..... it is a must, very casual but excellent food.

Overall a wonderful week in great location..... near enough to WDW but far from the maddening crowds!

Stayed: September 2018, travelled as a couple
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 September 2018

Hi Dave,

Thank you for your kind words about our resort. We are so glad our golf courses peaked your interest as well. In the future, our pro shop does offer rental clubs for all guests.

We look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

We arrived on September 1 for my birthday weekend. We almost used a Groupon to save a bunch of money, but were convinced by the sales staff over the phone to book with them instead. It cost more, but she was so friendly and said that she would definitely hook me up for my birthday. After staying the entire weekend, nothing out of the ordinary was done to make my birthday special and 30 minutes before we were departing I called and asked if there were any plans to do anything because we were promised to have my birthday made really special. They said they had notes it was my birthday but nothing else. That was disappointing since we paid a lot more for the room to do it over the phone. We were told by the front desk staff someone from reservations would call us later and that was yesterday and we have not heard from anyone. The room itself was very nice. It was clean. There was lots of space. It was cozy. The decor was done well. There was every amenity you could think of in the kitchen and you really had anything you would need to make a great meal if you wanted. The superior three-bedroom also included three bathrooms, laundry area, full kitchen, dining room, full living room, and every bedroom and living room had a big TV. Another disappointing factor was the waterpark. The water park itself was fun although we didn’t get to use it much because of weather which is not the resort’s fault. The first day we were there no one ever asked us if we wanted a drink or anything to eat. We ended up going to Publix and buying food and bringing it back to the room. Publix is only 1 mile away. The second day we decided to flag someone down and order lunch. The lunch was delivered quick, but the bill was taking forever. Then it started to lightning storm. I begged our waiter to please charge our room so we could have the room card (key)and go because it was thundering and lightning. He said he could not do that and that their were 11 people total he was trying to charge out. It took him over 18 minutes to charge one card!!!! Meanwhile my family and I got completely soaked, which was fine, but all of our belongings got soaked too (including phones, novels, everything!)and we were standing out in the lightning storm. It was very unsatisfactory. He had a big attitude and did not care. It was definitely the worst part of the trip. I would definitely demand the bill upon receiving food so you can avoid what we went through.

Stayed: September 2018, travelled with family
1  Thank TheSockRocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 September 2018

Hello TheSockRocker,

We appreciate you choosing to stay at Reunion Resort for your birthday weekend. We are sorry to hear that your special day was not recognized by our team as it is our goal is to celebrate all of our guest's special occasions. We are, however, glad to hear that you enjoyed all of the amenities Reunion has to offer. With regards to the troubles you experienced at the waterpark, we appreciate your honesty and patience and will be sure to share this with our team so that we can work to improve this process.

We hope you will choose to spend another birthday with us in the future, and if you do, please feel free to contact us directly at resocialmedia@reunionresort.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

Beautiful, well-kept clay courts in a relaxing, cozy atmosphere with a well-stocked pro shop...this was the perfect place for some tennis during our vacation! It has everything you need for a fun tennis match with family, friends or a lesson with a pro. Tennis Pro Shop Manager, Josh Surowski, was very responsive, accommodating and welcoming during our 5 day stay. He helped us reserve courts, provided us with complimentary water and towels (ice-cold to cool you down and dry ones for the humidity) and ensured that the clay courts were swept and ready for play. Amazing hospitality!!! Above and beyond— we really appreciated it.

Stayed: August 2018, travelled with family
Thank alplat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

Our family enjoyed our stay in a rental home at the Reunion Resort. The water park had an awesome splash park for our toddlers, and the lazy river was really nice. The water park is in its own separate area of the resort, not within walking distance, so plan on driving there no matter where you stay on the property.
The property is very well maintained and all the staff we encountered were friendly and professional. Our rental home was beautiful, overlooking the golf course. We decided to spend the extra money and rent a house (vs. a villa), so when our small children go to bed at 8:00, we could enjoy the evening out back in the hot tub spa, and the outdoor fireplace. Unfortunately, neither worked the entire 4 days we were there, even after several service tickets were put in. Everything else was perfect, and would have been 5 stars had these features worked (the whole reason we choose to spend the extra money). We will definitely be back! Great resort overall!

Stayed: September 2018, travelled with family
1  Thank MelNel2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

We rented a three bedroom through our Wyndham Points for us and our daughter’s family. The check in was quick, friendly and loaded with information. There is so much to do here, the information at check in was greatly appreciated. Highly recommend this property for a weekend or a week.

Stayed: September 2018, travelled with family
Thank Dustoff81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 September 2018

Thank you for your review of Reunion Resort. We appreciate the kind words!

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