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“smelly and dirty....had to move rooms...”

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Ramada Kissimmee Gateway
Ranked #39 of 154 Hotels in Kissimmee
Reviewed 6 April 2012

We purchased a voucher online for 2 nights at the Ramada Gateway in Kissimmee. Upon arrival we were initially very impressed, but upon entering our room we were greeted with a horrible smell. Like that of old man cologne. We tried to get used to the smell, however when we looked into the bathroom we realized that the toilet was dirty, the tub had dirt all over it and the sink still had toothpaste at the bottom!! Gross!

We went down to the front desk and were told that housekeeping would be in immediately to clean the room. We went back up to the room and waited. 30 minutes passed, we were waiting to go out for dinner, and no housekeeping. I attempted to call down to the front desk, however, our phone cord was broken!!!!

I went downstairs and spoke to the manager and they moved us to the room next door. I believe the gross men's cologne smell is actually their cleaning products, hard to imagine, because the second room smelled as well. Our carpet in the second room was wet in one area. Gross.

It is convenient to the Disney resorts, but that is all it has going for it.

  • Stayed: April 2012, travelled with family
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4  Thank Sandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (2,625)
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1,600 - 1,604 of 2,625 reviews

Reviewed 5 April 2012

From ck in to ck out everything was perfect. All of the staff, the res agents,the front desk clerks & even the very friendly girl at the deli are all some of the most helpful,professional & caring employees that I have ever encountered. As for the rooms,I can only rate the tower rooms & the tower building as I did not have occasion to stay in or see any other room type. Everything seemed brand new from the carpeting in the hall ways to the elevators to the rooms themselves. The room was quit large,well furnished and had a great flat screen tv, a small frig & a microwave. This was a great hotel with a great location and a great staff.

Room Tip: Higher floor tower rooms
  • Stayed: February 2012, travelled with friends
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1  Thank sfabiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

I was not impressed but it was expected. He tried to place me in the nasty looking area which I declined. We stayed at the towers which were OK. The fridge didn't work and and the view was horrible. But..... For the price it cool. Very close to Disney and btw the guy in the lobby lied to me about a timeshare tour. That was a waste of my whole morning which he stated was not a timeshare tour. I would stay there again. No bugs or anything like that. They just need a makeover.

  • Stayed: April 2012
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2  Thank Junyer561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

We stayed here for spring break and it was so very easy to get to all of the Disney sites. Of course, the Disney World signage helps, but we got from our hotel to Magic Kingdom, Hollywood Studios, Wide World of Sports , and Animal Kingdom within 10 minutes. There are a lot of fast food places close by, and a supermarket also.

  • Stayed: April 2012
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2  Thank Peyton18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

My family +I found this hotel originally in 2005-2006 (after hurricanes Francis+Jean) hit our area and had to evacuate. Ever since then we have been staying there.

We visit Disney approx. 3-4x yearly, and find the rooms are clean, staff professional, rates are very affordable. We always request a tower room, very nice for the value.

Cudos to everyone, especially last stay when we had a room reserved but was not able to stay due to an emergency on the hotel's end. They went out of the way to get us a room across the street AT NO CHARGE to us at the busiest time of year, (Christmas, New Years). In fact, we have reservations for 4-19/4-20 2012.

Could not ask for more for after a hard day @ Disney, or any of the attractions in the area!

  • Stayed: December 2011
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2  Thank chocolatebean34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Kissimmee Gateway

Address: 7470 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1721
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Kissimmee
Price Range: ₹ 2,833 - ₹ 6,761 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Kissimmee Gateway 3*
Number of rooms: 500
Official Description (provided by the hotel):
Ramada Gateway, one mile from the gates of Walt Disney World®, is a designated Walt Disney World Good Neighbor® hotel and close to other popular tourist attractions such as Sea World Orlando and Universal Adventure .Our high-rise, deluxe rooms feature the convenience of microwaves, double sinks, hair dryer, iron and board with panoramic views. If you prefer more modest accommodations, stay in our standard Inn rooms - providing views of our covered garden area and tropical landscaped pools. Complimentary scheduled transportation daily to Walt Disney World®, Sea World, Universal Adventure and Lake Buena Vista Factory Outlets shopping. ... more   less 
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Also Known As:
Ramada Gateway Kissimmee Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Gateway
Ramada Plaza Gateway Orlando
Ramada Plaza Gateway Kissimmee
Kissimmee Ramada
Ramada Kissimmee Gateway Florida

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