We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,268)
Filter reviews
4,268 results
Traveller rating
2,962
784
299
134
89
Traveller type
Time of year
LanguageAll languages
More languages
2,962
784
299
134
89
Show reviews that mention
All reviews the butterfly cafe adult pool family pool three bedroom lagoon pool tj's tiki bar bedroom beachfront beach front main pool key west master bedroom putting green water sports turtle hospital full kitchen sea grass adirondack chairs
Filter
Updating list...
3,354 - 3,359 of 4,268 reviews
Reviewed 26 October 2011

If you are looking for a great place to stay in the Keys and have lots of fun and relaxation then Tranquality Bay Resort is the place for you. Hate to sound like an advertisment but it is everything you see and read on the web site. We were well taken care of and the friendly and very courtious staff was extremely responsive to any of our needs. The beach houses are great, the beaches are beautiful and the pool is relaxing. The location is in the middle Keys and just a short drive to anything the keys offer. I would certainly recommend the resort to any of my family or friends as a great place to vacation.

Room Tip: Rooms closer to the beach are quieter. You may here some traffic on the main road in the beach houses that are close to the road but it is not overbearing or anything.
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

My friends and I had a wonderful time at Tranquility Bay Resort. The staff and facilities exceeded our expectations. Everyone was friendly and helpful and helped make our week fun and full of good memories in spite of the record breaking week of storms and rain. I can't wait to go back with our children and grandchildren to play in the beautiful lagoon and enjoy the exceptional facilities. Go to Tranquility Bay Resort. You won't be disappointed.

Room Tip: Choose rooms as close to the lagoon and Tiki Bar as possible. The scenery and access to these areas will make your stay even better. The Tiki Bar serves great food for lunch and fun drinks, too.
  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Robbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

The hotel as a structure is a very nice place. Nice and big townhouses. Clean. The problem is that it needs people to run it. Preferably "hospitality trained " folks. Well, that is not the case here. These folks lack social skills. They seem to live in fear and act as if a normal question from a guest, such as "can I talk to the manager?" or "can I get late check-out?" are threats.
I read many reviews before booking, but went with the odds. 411 excellent... 59 poor/terrible.
Everyone's experience is different. And here I am... lol !! Like anything, if all goes well, then you get good reviews, but the interesting ones are the ones when a problem occurs, and the staff/hotel comes through in a great way.. guess that will not be the case here. Summary: Tree trimming one full day... no smoking for those poor folks even in the beach (they almost have to leave Marathon or risk getting mugged by hobos or runned over by passing trucks in the main highway).. no music at the only bar (gee, at least play "mozart" if you are so upscale)... rude and powerless front desk staff...(their first response..NO)... Manager was never available... (is there one?) Well, blew $800 plus on this experiment (not proud) and really, last 3 months I have tried the Key Largo Hilton and the Marriott, and even though space is more reduced, they do employ hospitality staff, have pool towels, music, kids activities, friendly faces and the OUTDOORS still belong to the people... smokers can stay, and the ocean water can enter the small but well maintained lagoons. (no stink coming from the ocean into the ocean front rooms).

Room Tip: Mine was very close to the highway... heard traffic every night..
  • Stayed: October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
15  Thank MyTruth_whats_urs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2011

The units are spacial, beautiful and fully stocked. Everything you want/need is there. The views from the units were spectacular! There is a lower porch off the living room with chairs and a small table and a covered porch off the master bedroom as well. The staff is friendly and very helpful. The location is close to grocery stores and convenience stores. There is a nice public beach nearby if you want variety in beaches. There was quite a bit of seaweed, which seems to be an issue in all of the Keys, but there was no smell associated with it as I had read in other write ups. The on-site restaurant had excellent food and a nice decor. The prices are comparable to other more casual restaurants in the area where you will eat from picnic tables or plastic tables with plastic cups.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KandW10032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2011

This place exceeded our expectations. We met and stayed there with family from different places. The accommodations suited our needs perfectly. The house and grounds were very clean and tidy. We enjoyed the quiet beach house atmosphere especially the porches and views. The lagoon pool was very nice. The staff was friendly and helpful.

  • Stayed: September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews