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Reviewed 10 March 2021 via mobile

Well the grounds are beautiful. Reception and lobby was nice. Stayed in room that had view of water. Room was fine. Glad I was strong to get luggage up flight of stairs since their was no offer from check in. Service by the pools was non existent and kids running wild everywhere even at quiet pool. Food and atmosphere was great at night was wonderful but terribly overpriced. I was terribly disappointed in what they try to make it as a beach and water. For alarmist $500 a night we tried to spend little time here. I cannot believe people stay here for that nightly cost!! I just don’t get it. Only way I can figure it out was there were Corp events going on. Again just don’t get it and cannot justify a return to this property.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank woolybooger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill Coteron, Innkeeper at Cheeca Lodge & Spa, responded to this reviewResponded 3 weeks ago

Thank you for your recent stay and candid comments, we certainly will review our service deliverables to ensure we are meeting guest expectations and our standards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2021

We had a fabulous stay. We used the upstairs terrace area for work meetings, spent time at two of the pools & enjoyed the fire pits at night! Some of the fire pits were less strong than the others. The staff was able to bring our blankets and really catered! Marcus at the Spa pool was incredible!

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kristenscwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill Coteron, Innkeeper at Cheeca Lodge & Spa, responded to this reviewResponded 4 weeks ago

Thank you for your recent stay and wonderful comments! We appreciate the acknowledgement for Marcus, he truly exemplifies hospitality.
We look forward to your next visit to Cheeca!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2021

Great experience. Deanna Daris was a wonderful catering and event coordinator for our 30 person group. Santonio Grater was a cheerful and upbeat bellman who welcomed us with a smile every time. The food was all very good but our favorite was the Nikai sushi restaurant.

Date of stay: February 2021
Thank ry3langley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill Coteron, Innkeeper at Cheeca Lodge & Spa, responded to this reviewResponded 4 weeks ago

Thank you for choosing us for such a special occasion, we are delighted that you had a wonderful time. Thank you for the acknowledgement of Deanna and Santonio, they are certainly part of what makes Cheeca special.

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Reviewed 8 March 2021

An amazing experience from beginning to end, the views, the fabulous restaurants on site and the staff make for one of the best times you could wish for. The lagoon suites are tucked away from the main hotel giving excellent privacy and tranquility. Everything you need is here!!

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill Coteron, Innkeeper at Cheeca Lodge & Spa, responded to this reviewResponded 4 weeks ago

Thank you for your recent stay and wonderful comments! We appreciate the acknowledgement of our staff, they are part of what makes Cheeca special.
We look forward to your next visit to Cheeca!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021 via mobile

This is probably our 12th stay at the Cheeca... we started Our COVID odyssey there a year ago and we feel we ended it there in 2021. The room was great, room service staff was terrific and the facilities top notch. The resorts as booked but respectful of distancing and masks where needed.

The pool staff was always pleasant and helpful.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank 917marck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill Coteron, Innkeeper at Cheeca Lodge & Spa, responded to this reviewResponded 4 weeks ago

Thank you for your long patronage of Cheeca, we are truly delighted that we met your expectations!
We look forward to many more return trips to Cheeca!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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