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“Relaxing, Classy and Outstanding Service!” 5 of 5 bubbles
Review of Santa Maria Suites

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Santa Maria Suites
Ranked #5 of 49 Hotels in Key West
Certificate of Excellence
Parkland, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Relaxing, Classy and Outstanding Service!”
5 of 5 bubbles Reviewed 12 June 2012

My family stayed here over the weekend and every detail was covered! We chose this property because it offers a somewhat larger accommodation in comparison to a standard hotel room. We had a 2 bedroom suite - including a full size kitchen, laundry, family room and porch in the front.

Arriving after 9 pm, check in was a breeze! The attendant offered some highlights of the area - walking directions to the beach, a property map and mentioned some of the perks at the pool. My kids thoroughly enjoyed the fresh fruit, smoothies and more the very next day. They also offer a happy hour with hummus and chips around 4 pm.

In the room - everything was immaculate and stylish. Completely up to date - pull out Sub Zero drawers for the refrigerator and freezer, really? Nice touch! AND even nicer mini Dove ice cream bars in the freezer every night! And Dove chocolates at turn down! Come on - does it get better - YES! Fresh muffins made by a local vendor every morning! YUM! One note - the coffee machine needs an upgrade! It is very small - but convenient - so thanks for the coffee and condiments everyday! But please consider a bigger machine!

The property is conveniently located near the Southern Most Point of Key West. Easy walk to the monument. We walked to town as well. The beach was close by - umbrellas and chairs for rent there. We went to Higgs Beach one day and rented paddle boards too. Fun and more fun!

Another great place close by - Louie's Backyard - A MUST! I'll review that separately!

Overall, a great little gem tucked away at the end of Key West! Book it now - what are you waiting for?!

Room Tip: Ask for a room on the bottom floor facing the pool - our boys 8 and 12 years old, loved it! I could...
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  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leeanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (376)
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English first
Voorhees, New Jersey
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

We stayed at Santa Maria Suites this weekend. There were four of us (me, husband and college age daughter and her friend) staying in a two bedroom duplex suite. What a wonderful experience we had! The unit was gorgeous and the hotel is in a great location right off the southern end of Duval Street. What made this resort so wonderful was the service - I have rarely experienced such attention to guest services anywhere! Dove Ice Cream bars in the freezer every day, fresh muffins in our room each morning, free smoothies at the pool all day! Happy hour was great - snacks, free wine and very inexpensive tropical drinks. Lounges were free at the small nearby beach, including an attendant to set you up with towels, etc. The resort takes the time to do little things that make you feel like a special guest. It's intimate, pretty, quiet and great for families, couples and singles of all ages. We hated leaving and will absolutely stay here again when we return to Key West. The little things go a long way toward making the stay more enjoyable than we had anticipated.

Room Tip: Ask for pool view
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank FinzUpNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fulton, Maryland
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

I was recently in Key West for a wedding Memorial Day Weekend and stayed here at the Santa Maria Suites and I would definitely go back. I am in this industry and a tough critic!

The rates were reasonable and the amenities were great! Starting with check in: We were greeted with a smile, offered fresh lemonade after coming in from a very hot taxi ride from the airport. We were directed to the concierge who gave us the run down of the complimentary smoothies all day long (delicious), complimentary sun products (wide variety) and free happy hour from 4-5:30PM.

Our suite was just what we needed! We stayed with another couple and it was perfect. on the first floor we had sitting room, very nice kitchen with water, dove mini's in the freezer and each night they delivered muffins for breakfast. Our rooms upstairs had very comfortable beds, flat screens and full bathrooms. My husband has a bad back and trouble sleeping because of it...he said he slept better there than at home.

It is clear the staff enjoys their job. Everyone was pleasant, happy and smiling. The suite was clean upon arrival and every day we were there. I have already recommended this place to several family members.

Great Job Guys!

Room Tip: can't go wrong!
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CJK_52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danville
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 7 June 2012

towel shortage. from the day we checked it was 5 of us. and we were short towels. next day they said they would make a note of it . everyday after that we were short towels , for six days. last day of stay i talked to staff in person a man knocked on our door and left a bag of towels in the middle of the floor didn't say a word. and we were still short towels. for price of this resort i expected more.

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 6 June 2012

Upon arriving two of our three televisions (in both bedrooms of our two bedroom suite) were not working properly. After two employees tried to fix the issue and maintenance was called we were told we would get a credit for not having access to the televisions. Finally, we fixed the issue ourselves and had access to all of the channels but never received a credit on our account (even after bringing up the issue again while checking out). Despite our first few nights, Derek was absolutely fantastic and turned our stay around. As other reviewers have mentioned Derek in greater detail I will leave it at that.

The pool area, even when at its full capacity cannot be heard from your guest room which was fantastic. We didn't hear a peep until we opened the door of our suite. The views from our room and around the property were absolutely stunning. The pool itself was gorgeous and we loved the two different pools so guests could choose either or when swimming.

One of the major issues with the hotel is security - the side doors to the hotel are left open quite frequently around the property during day time hours and you can open the side doors from the outside by pulling down on the handles. The property does have a lot of surveillance cameras so if they monitor them 24/7 this would not be an issue but I wanted to mention it just in case.

Overall, the hotel facilities and in-room facilities were fantastic but we would have loved robes and extra towels in our room. We would have also preferred housekeeping and the turn-down service to be conducted at the same time instead of two separate times throughout the day. Besides our initial issues, we had a good stay at the Santa Maria Suites.

Room Tip: The two bedroom pool view suite is phenomenal, located on the first floor and right outside the pool...
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  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hockeyduck30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Maria Suites

Property: Santa Maria Suites
Address: 1401 Simonton Street, Key West, FL 33040-3116
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
Price range (per night): ₹ 29,269 - ₹ 54,425
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Official Description (provided by the hotel):
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort

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