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“Oh dear.....”
Review of New Orleans House

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New Orleans House
Ranked #52 of 77 Key West B&B and Inns
Certificate of Excellence
Jersey - GB
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Oh dear.....”
Reviewed 22 February 2006

I should point out first of all that I am a hotel manager myself, and I know that sometimes these critical reviews are as much the fault of the expectations of the guest as the establishment itself.

Unfortunately I was genuinely upset by the standards of this hotel. I accept that many who come to Key West come to party hard and perhaps don't care too much about where they stay. The idea of a club with rooms is great, but not practical! Sleeping before 4am is just not an option!

But my main axe to grind is the state of the rooms. There is just no excuse for bad housekeeping and maintenance. The rooms are filthy - even down to the linen, and the pool area is dirty too. The bar staff spend more time chatting to their friends than checking empty glasses / dirty ashtrays around the pool and garden, so the place ends up looking like a giant trash can by the evening.

If this hotel was cheap I really wouldn't bother to complain - but it isn't.

I know island life is laid back - but having staff so laid back has resulted in standards slipping to an appaling level.

Sorry guys, but get your act together!

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank MatthewGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
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English first
A TripAdvisor Member
Reviewed 16 December 2005

the new orleans house is a great place to stay. my girlfriend and i were treated like royalty. the owners and everyone who worked there were awesome. i've stayed there twice now and i'm thinking about going again. i can't say enough good things about this place!!!

  • Stayed March 2001
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 5 January 2005

We have just finished a week of revelry at New Orleans House including their famous new year's eve bash. The location is excellent - right in the center of Duval! We had a ball watching the crowd most of whom were willing to do just about anything to catch the beads we were throwing from the balcony. Nice backyard too with large jacuzzi, pool, and a bar. This area is tagged clothing-optional but you have to be really gutsy to shed all your clothing as strangers are free to roam the backyard (even non-hotel guests). Needless to say, don't expect a secluded and private atmosphere to lose your inhibitions.

There is a huge bar with a small dancefloor on the main level that plays thumping loud noise from around 10 PM to 4 AM. The bar is quite cruisy with male dancers in G-strings. I guess that's great if you're a party-all-night kind of person 'cause you won't be able to sleep since the noise literally bounces off into the guest rooms.

Everyone from the staff to the cleaning lady was very helpful and accomodating.

Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Orleans House

Property: New Orleans House
Address: 724 Duval St, Key West, FL 33040-7463
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 77 B&Bs / Inns in Key West
Price range (per night): ₹ 9,432 - ₹ 19,574
Hotel Class:2.5 star — New Orleans House 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
The only all male guesthouse on Duval Street. Part of the Bourbon Street Pub complex. Free breakfast, free happy hour, free gym, free wifi, free cover at the Bourbon Street Pub and the 801. Stay where you play! ... more   less 
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Also Known As:
New Orleans House Hotel Key West

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