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“Fantastic stay in Key West”
Review of Island House

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Island House
Certificate of Excellence
Reviewed 1 June 2012

We stayed at the Island house for 4 nights earlier this month. We really couldnt find anything to fault it. Our room was fairly small, but we spent relatively little time in it so it didn't matter. All the staff were extremely helpful and friendly, we felt that nothing was too much trouble. The resort is well maintained and cleaned. The restaurant is excellent with a great selection on the menu from light snacks to full meals. There is a friendly atmosphere and everone seems to get on well no matter age, body shape, or whatever.

  • Stayed: May 2012, travelled as a couple
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3  Thank Doug1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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280 - 284 of 518 reviews

Reviewed 29 May 2012

Still a great place and looking forward to returning. However had the following issues which need to be voiced.

Empty glasses/beer bottles in corridors and on steps left for hours. With the exception of check in/out was never greeted or even acknowledged by any employee I encountered. Everyone seemed very rushed; maybe property is understaffed?

Service at bar/restaurant was really lacking.
One great bartender and a couple completely un-attentive ones. Table food service was slow to come out and didn't taste good. Twice orders were missing chicken and bacon we paid extra for. Not one time did our servers check back with us on thier own accord...

Restaurant tables used as storage for towels and bags by guests drinking at the bar or in the pool. This was corrected and tables opened up but only when we complained to staff.

Music was missing on different days?

Considering all the wonderful accolades, past levels of excellent service and big $$$'s to experience Island House; we felt this trip was kind of disappointing...

  • Stayed: May 2012, travelled as a couple
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10  Thank bowman716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

We arrived at the Island House and when checking in were offered an upgrade to a larger room that was available. We didn't even ask! The rooms are very nicely furnished and immaculate. The restaurant is just amazing. Great food at reasonable prices. We went out twice for meals and came back because the food here was really top notch. The strip in Key west has other LGBT friendly hotels but this one is super and it's quiet at night. Looking forward to returning again. Tom and Bernie

  • Stayed: April 2012, travelled as a couple
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3  Thank Bernie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012 via mobile

Love Island House!! Great Service, great staff, great accommodations!

  • Stayed: April 2012
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1  Thank Jmroark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

We have been visiting Key West for over 30 years, sometimes more than once a year, and have stayed at various gay guest houses and resorts. By far our best experience has been at Island House under its present owners.

Everything they provide is top-notch and state-of-the-art, and they provide everything! You don't need to leave the complex if you don't want to or don't feel like it, now that their cafe and bar are always open.

The only complaint I ever registered with Island House was that smoking was allowed in the cafe area, which is outdoors poolside, so probably not much of a concern to anyone not as sensitive to tobacco smoke as am I. But on my recent visit there (last month), I was pleased to see the no smoking signs (and lack of ashtrays) on all tables in the cafe area. Now I can even be assured of a pleasant dining experience at my favorite gay resort anywhere.

Room Tip: I have stayed in one of the top-of-the-line apartments, and I have stayed in one of the economy-leve...
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  • Stayed: April 2012, travelled with friends
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2  Thank keywestb0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Island House

Address: 1129 Fleming St, Key West, FL 33040-6997
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 22 Speciality Lodging in Key West
Price Range: ₹ 5,501 - ₹ 25,822 (Based on Average Rates for a Standard Room)
Number of rooms: 39
Official Description (provided by the hotel):
Imagine.... a place where everyone is gay.... where it’s easy to make friends.... where you can really be yourself.... where you can enjoy yourself 24 hours a day..... in a secure locked compound, safe from the outside world...... where a friendly and capable all-male staff are on hand to make sure you enjoy your vacation...... in a tropical paradise. Well that place is waiting for you. It’s called Island House in Key West. ... more   less 
Also Known As:
Island House Hotel Key West
Island House Key West

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