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77 - 82 of 970 reviews
Reviewed 20 August 2017 via mobile

A fantastic and beautiful place in Key West.
The house and the garden are gorgeous and really peacefull.
Every little detail is well think to make you feel home.
Our room was perfect with a little balcony.
Gerri, Victor and the team are wonderful,alwayd good advises and so nice.
Not far but not too close from Duval and all the main attractions.
Can't wait to go back again.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank Renaud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geri L, Manager at The Mermaid & The Alligator, responded to this reviewResponded 14 November 2017

Thank you for telling others about your experience. We're glad our suggestions worked out well for you. Please come back soon!

Yours truly,

Geri L.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

I loved this place, it reminded me of staying at your favorite Aunt's house with the homey feel but also getting spoiled every day. The feeling of being somewhere special and getting treated special as well. Love the rooms, the gardens, atmosphere and the staff. I have mention the Poppyseed Waffles, homemade, all the food was 4 star. I like that there are no TV 's in the rooms it helps you get engaged with the Keys and turn off the rest of the world. Love Love Love this place.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Misty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

This is a well-run B&B with a great staff and excellent location! Highly recommend it. We spent 5 days there in the summer, and especially enjoyed the deck/pool/patio area.....like living in your very own rain forest! Very relaxing, and the staff was extremely helpful & knowledgeable.

Room tip: bikes are a great way to get around. Staff can make arrangements.
Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank WhyDoYouAskTwoDogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

Located in a 1902 Victorian house with jungle like gardens in back where you have breakfast outside . Each room is different and lovely. We had the Audubon room with access out French doors to the garden, breakfast and the small pool/hot tub. If you check on line you can find good pictures of each room. The breakfasts were quite good, the first morning it was a quiche, the second day ricotta pancakes and the last day it was a frittata. It's located within walking distance to all the action on Duval street. Oh, they also have free parking , we didn't move our car until the day we left Key West. The hosts are very helpful and pleasant.

Date of stay: July 2017
Trip type: Travelled as a couple
1  Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mermaid A, Manager at The Mermaid & The Alligator, responded to this reviewResponded 25 July 2017

Thank you for writing such a lovely review. We're glad you enjoyed your stay and hope you can come back again!

All the best,
Geri
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

Visited for a few days in July and stayed in the Garden Room. The room was quaint and is known for the glass shower. We were a little surprised that the glass shower can be seen from the patio, which can be viewed from the outside. Another room opens to the same patio and can view the shower as well as a small hallway from inside the house. One afternoon we were showering when a little girl kept running from the pool into the main house by the shower. We were completely unnerved and finished quickly. Please be aware that from this room others walking by can see shapes showering inside.

Also there are no small refrigerators in the rooms but you share with all the other guests. We had used the fridge at one point with desert items inside. When we went to retrieve the items in the fridge, someone had helped themselves to our food.

The warm breakfast items each morning were very delicious. The hosts are also very nice.

Date of stay: July 2017
1  Thank WhiskeyGrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mermaid A, Manager at The Mermaid & The Alligator, responded to this reviewResponded 12 July 2017

We're really sorry the glass brick shower didn't work for you. We've had a continuous flow of guests in that room for the twenty years it's been installed and only 1 other person has ever felt concerned about it. The glass brick is opaque, not clear, with a cross-hatched grid textured surface, and there are large potted plants in front of it. We're sorry you felt this way and didn't tell us. We might have had another room to offer you.

We're happy you enjoyed the breakfasts and our staff. Thanks for staying with us.

All the best,
Geri L.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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