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“Great hotel” 5 of 5 bubbles
Review of Hyatt Centric Key West Resort and Spa

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Hyatt Centric Key West Resort and Spa
Ranked #20 of 50 Hotels in Key West
Certificate of Excellence
Montreal, Canada
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 23 April 2012

Very private welcome and check-in
Nice room with all facilities
Nice breakfast served in front of the sea
The front desk staff does a very good work!!!

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yann2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, 2 May 2012
Thank you for taking the time to post a review on Tripadvisor. We are happy to hear you enjoyed your visit. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,061 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (402)
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English first
Sheffield, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Had a lovely three days here. Pretty fresh and bright rooms with balcony, clean and generous bathrooms with nice towels, robes and bath/shower products. Lovely staff, clearly well trained. Great location with easy walking to everywhere, very close to marina and restaurants and bars.
Such a contrast to our Marriott horror at Key Largo!! Good breakfast, service a little slow at times there. nice bar, chatty staff. Thoroughly recommended , thank you.

Room Tip: Larger rooms are on the corners of the buildings.
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MarkDurling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 19 April 2012

My husband and I recently got back from a four night stay at the Hyatt, and for the most part, were pleased with our choice of Key West hotel. We arrived early in the afternoon, and despite having requested an early check in, our room wasn't ready. We were told we would be called when our room was ready, and a couple of hours after no phone call, we returned to find out that our phone number wasn't "saved" in their computer system.

Nonetheless, we were for the most part happy with our room. The room itself was average for a Hyatt, but the bathroom was incredible! Plenty of space for both my husband and I to get ready, and the shower was amazing! We opted to upgrade to an ocean view room, which we were very pleased with, especially given the more negative comments on TripAdvisor about the smaller rooms closer to the elevators that lack a view and noise barrier. The only negative we experienced with our room was the cleanliness of the floor - I don't think it was ever mopped before our arrival or once while we were there. My husband and I had to wear sandals immediately after showering because of the amount of dirt on the floor.

We ate breakfast at Shor once, which was tasty and offered us plenty of food for what I consider average hotel food prices. You certainly can't beat the view from Shor, or any other outdoor spot at the hotel. We spent a couple of afternoons at the pool, and despite the small pool area were lucky in that we always found two chairs together. This didn't appear to be the case for everybody, and I would recommend that management implement a similar chair monitoring system that we witnessed at the Hyatt in Maui last summer. This would help alleviate guests saving chairs for hours without being physically present at the pool or pool bar.

The best thing going for the Hyatt is most definitely its location. It is very close to the action and restaurants on Duval Street, and the best of Key West is all within walking distance. We definitely appreciated that our view from the pool or our room balcony wasn't ever blocked by the cruise ships, which seemed to be the case for other Front Street hotels.

All in all, we were certainly pleased with our choice of Key West hotel, especially when we compared the Hyatt's location and features to the other hotels in the area. Just a couple of minor adjustments from management would have made our stay even better.

Room Tip: Upgrade to an ocean view room and ensure that you request towels or else housekeeping will not repla...
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  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kathryn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miromar Lakes
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 19 April 2012

The room we were given had no view besides other rooms and needed some deep cleaning. We tried to change rooms and they said at 5 pm there were no other options but the following day they would move us. However that did not happen either. All that aside the location to old town and marina walk can not be better. If you do not have a car I feel the location is great, but for the price the room should have been much better.

  • Stayed April 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheNomadTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, 2 May 2012
We appreciate you taking time to complete an on-line review. Your comments are important to us! Please accept our apology for not being able to change to a different room during your stay. We sell our resort by room type and it can be difficult to move a guest as our guests book in advance. Happy to hear you enjoyed your visit to our wonderful island. We hope you see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 13 April 2012 via mobile

We just got back from the Hyatt Key West Resort and Spa and had a great trip. The location was great- convenient to everything but quiet, views to die for and the service was good. Only had breakfast at the hotel restaurant, mango stuffed French toast was delicious! Only two complaints-- the room we were in was kind of set apart and the wifi didn't work well and there were a lot of bugs. I know I am in a tropical climate and some bugs are to be expected but for over $500 a night there were WAY too many!

Stayed April 2012
Helpful?
Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Centric Key West Resort and Spa

Property: Hyatt Centric Key West Resort and Spa
Address: 601 Front Street, Key West, FL 33040-6620 (Formerly Hyatt Key West Resort and Spa)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Key West
#6 Spa Hotel in Key West
#6 Top resorts Hotel in Key West
#7 Luxury Hotel in Key West
Price range (per night): ₹ 22,862 - ₹ 46,748
Hotel Class:4 star — Hyatt Centric Key West Resort and Spa 4*
Number of rooms: 118
Official Description (provided by the hotel):
Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale.. ... more   less 
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Also Known As:
Hyatt Key West Hotel Key West
Key West Hyatt

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