We stayed here for four days over a weekend in June in a rwo bedroom suite. We has made the reservation about six months prior and had brought our car with us so we let them know that we needed a space to park. My first impression was that it was much smaller than what I had pictured. We checked in with Heather who was very nice and laid back. She explained to us that one of the pools would be closed due to unscheduled repairs and if that was a problem they would refund our money and find us some place else to stay. The did explain that they had made a deal with Le Concha (sp) on Duval to allow us to use that pool as well. This was probably the only negative we had with the resort and I will explain. I was not happy with this as you may imagine, we paid good money to stay and if you are under going construction it would be nice to have had advance notice prior to arrival at 4:30 after a six hour drive down. We left e-mail and cell phone numbers so notice could have been given. I am aware that they offered a refund and help finding some place else to stay but with five people in tow including two teenagers I did not want to leave it to chance that we could fond some place exceptable on such short notice. We opted to stay. We did not use the pool until the day prior to checking out as a result and we did hear people mention that the noise from the work being done at the main pool was very loud. You have to undertsand that the pools although seperate are probably only 15 feet from each other. We didn't have a problem with noise the day we were there.
As mentioned the Banyan is very pretty. The two bedroom was roomy and comfortable, very clean and nicely decorated. The staff is friendly and helpful. We had breakfast at the tiki bar every morning, luck one day and Bridgette was great! The other guests were all very friendly. I think the Banyan Resort is a very nice place to stay. I just wish the other pool was up and running as I am sure the property would be even nicer.
- Official Description (provided by the hotel):
- Stay in a timeless world of beauty and luxury at the first Florida Green Lodging Designated Resort in Key West. Just steps away from the world-famous Duval Street & all that Key West has to offer, including shops, restaurants, & galleries. Spend your day by one of our heated spring-fed pools, sipping drinks at our Tiki Bar, or wandering through the tropical flora in our exquisite gardens. ... more less
- Reservation Options:
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- Also Known As:
- The Banyan Hotel Key West