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All reviews snappers restaurant restaurant next door key west hard boiled eggs continental breakfast covered parking hot tub live entertainment overlooking the water ocean view complimentary kayaks sitting area stayed longer laid back the upper keys full kitchen lodge
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Reviewed 6 February 2020 via mobile

We stayed here two nights while vacationing in Florida. There is nowhere near enough parking, the front desk is not 24 hour, had mold in the shower, and some of the furniture in the room was just weird. Instead of something useful like a luggage rack, the room had chairs better suited for the swimming pool area. For a place that's trying to pass itself off as a high end hotel, it's sadly lacking in many areas.

Date of stay: November 2019
Trip type: Travelled as a couple
2  Thank patrick N H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mbkeylargo, Manager at Dove Creek Resort & Marina, responded to this reviewResponded 22 February 2020

Dear Patrick,

We are sorry that you did not have a great experience with us. All your concerns are being addressed. We hope you give us another chance and visit with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2020 via mobile

Room was ok. Grounds were ok. Staff was good. Still working on rooms. Little messy in hall ways. Weather was ok . Of course you have no control over that. Price I thought was little high. Problem. Next door is Snappers restaurant. Food is good. But hotel should have told us about the live band that’s there every dam night till 10/11 pm. Loud and annoying. And lousy. To bad. Hotel should have told people. And it’s not up the road half a mile. Its 150 feet away. Fun listening for awhile but not ever day.

Date of stay: February 2020
Trip type: Travelled with family
Thank Magic Fishing C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mbkeylargo, Manager at Dove Creek Resort & Marina, responded to this reviewResponded 22 February 2020

Thanks for staying with us here at our beautiful Resort . We are happy that you took the time to review us. We hope to see you again in paradise.

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Reviewed 27 January 2020

Our room was clean and served our purpose. We were on the second floor with a small balcony that had a very pretty view. Hot tub was actually a "cold" tub. When we advised the front desk, her reply was that sometimes it's hot, sometimes it's cold. Not very helpful at all and did nothing to fix the problem. This was disappointing.

Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Jennifer A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mbkeylargo, Manager at Dove Creek Resort & Marina, responded to this reviewResponded 22 February 2020

Thanks for taking the time to review us. We really do appreciate your feedback and is looking forward to seeing you again.

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Reviewed 21 January 2020

While walking to our room after checking in, a couple of Jamaican maids were yelling and fighting verbally at each other very loudly. That was most unpleasant, but we got to our very basic room, nothing special, to take a nap. Shortly after getting to sleep we were awoken by the neighbors next to us walking into their room with kids, slamming doors, talking, laughing etc.. They were so loud because there was NO insulation between the rooms. It was like they were in the same room with us. The children were jumping off the furniture making literal monkey sounds. We went to the front desk and complained about the quality of our room asking for another. They said they were booked full and there was nothing they could do. The manager asked the other people to be quite later.. oh my gosh!!! Honestly, it wasn't the kids fault it was the design of the rooms with no insulation! The pool was so cold you couldn't swim in it. The hot tub was barely even warm and dirty. My hubby tried to take a hot bath because everything else was so cold and there was NO hot water either. The breakfast was awful. This place resembles a glorified Motel 6. Awful, awful place for the price!

Date of stay: January 2020
Trip type: Travelled as a couple
Thank shawnf389
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mbkeylargo, Manager at Dove Creek Resort & Marina, responded to this reviewResponded 22 February 2020

Dear Shawn,

We are very sorry that you did not enjoy your stay with us here at MB. All your concerns have been addressed and is being looked into. Thank you.

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Reviewed 8 January 2020 via mobile

Don’t let the word RESORT fool you. The only good thing about this place is that it is in Key Largo and has a great beach bar next door (not owned by hotel). Where to begin. Elevator works only till 7 pm and lobby and rooms in on 2nd floor and 3rd floor. Our first room was unacceptable. No hot water in bathroom. Non functioning AC in bedroom replaced by a portable AC machine placed in room and rest of unit very worn. The staff placed us in another unit and while better the balcony sliders were sealed shut. Breakfast a joke. Stale bagels and rotting fruit. Dirty/stained breakfast area chairs. While front desk staff helpful to relocate us, the rest of the staff was completely indifferent indicative of poor hotel management. Paying almost $300 for the night - a true rip off.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Marilyn M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
mbkeylargo, Manager at Dove Creek Resort & Marina, responded to this reviewResponded 19 January 2020

Dear Marilyn,

We are truly sorry that you were not happy with your stay here at our beautiful Resort. Thanks for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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