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All reviews gus' grille key west pool bar dive shop bay view wrap around balcony bedroom suite corner room water sports beach area pool side great pool small beach plenty of chairs water view scuba diving fire pit
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21 - 26 of 2,650 reviews
Reviewed 13 January 2022 via mobile

Pros,
The balconies were nice, large kitchen and affordable room service.we were able to check in an hour early.

Cons
Pool seemed more like a frat party, with drinking,smoking and cussing well into the night,
with a large group that didnt have any respect.
Hotel is older and you can hear every sliding door open and close and our door took 2 people to open it, vVery disappeared because we were looking for another option to stay in Key West

Date of stay: January 2022
Trip type: Travelled with family
Thank thomasa984
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 14 January 2022

Dear thomasa984,

Thank you for taking the time to share your review of the Key Largo Bay Marriott Beach Resort. I am very sorry you did not enjoy your stay more. I am hopeful you found accommodations more to your liking in Key West and enjoyed the rest of your time in the Florida Keys.

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Reviewed 10 January 2022 via mobile

We just check in couple days ago. Property is amazing. Staff is extra nice and friendly. Manager Kevin Avelar was so helpful, knowledgeable and extremely accommodating. Michaela at the front desk was so nice with checking us in and telling us everything about the property. NO OTHER HOTEL COMPARES! The staff is so nice and property is really pretty. Definitely recommend staying here!!

Date of stay: January 2022
Trip type: Travelled with family
Thank 27daivab
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michaela Roberts, Guest Services / Front Office at Reefhouse Resort & Marina, responded to this reviewResponded 11 January 2022

Dear 27daivab,
Thank you for taking the time to review your stay with us. We are glad you were able to enjoy and also appreciate the feedback so we may continue to grow and improve. Your feedback has been shared with our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

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Reviewed 8 January 2022 via mobile

I’m glad I didn’t pay attention to the other reviews on here. This is a nice relaxing little resort. Stayed at this resort for 2 nights while traveling through the Keys with family & friends. Had a fabulous time. It is a smaller resort, with an outstanding pool area, pool bar, and small beach area (see more on that below). Restaurant was great and there are many great restaurants within walking distance of the Marriott. Bar closes kind of early. FYI the Keys are generally NOT beach coastline and any beaches there are man-made. If you’re looking for long walks on the beach go elsewhere. Jet-skis, kayaks, and paddle boards are available for rent on premises. I believe there is also scuba lessons, parasailing, and fishing charters nearby. Regarding the room—ours was great. Beds comfy, a/c worked great, shower pressure excellent. My only complaint about the room was it was a little dark for me. I would like to see a lighted, magnified mirror added.

Date of stay: December 2021
Trip type: Travelled with family
1  Thank Beachy K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michaela Roberts, Guest Services / Front Office at Reefhouse Resort & Marina, responded to this reviewResponded 9 January 2022

Dear Beachy K,
Thank you for taking the time to review your stay with us. We are glad you had a wonderful time with us and were able to enjoy all the amenities that we have. We appreciate your feedback and it has been shared with our team members as a way of celebrating the great guest experiences we delivered. Once again, thank you taking the time to share your feedback.

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Reviewed 2 January 2022 via mobile

Having visited Breezers Tiki Bar based on the Marriott site on our way south to Key Largo, we decided to book in for a night on our way back up North.

We got a lovely double Queen room with a fantastic palm tree view of the ocean from the balcony. All clean and functional. The Marriott is on a great site with loads of amenities and activities - good sized pool and jacquzzis, jet skiing, beach volleyball, fire pit etc. It was a great site to hang out and watch the sunset. Also enjoyed a good meal in Gus’s Grill on site.

Date of stay: January 2022
Trip type: Travelled with family
1  Thank BronteBucket
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 3 January 2022

Dear BronteBucket,

Thank you for your kind words and review. We are very pleased to hear how you enjoyed your stay and the many offerings we have at the property. We look forward to seeing you again soon.

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Reviewed 31 December 2021

This was an OK hotel experience for me.

PROS:
Friendly, courteous staff (though some were unmasked), regular rooms have mini fridges, suites have nice kitchens, all rooms have balconies (views vary) lots of activities (jet skis, snorkeling trips, sunset cruises, kayaking, paddle boarding, pool, and more), comfortable beds, good for families, location is right on the water.

CONS:
Confusing design: A 3-story building with a restaurant blocks most of the water views, and there are roads alongside many of the rooms. Wifi only worked 50% of the time and rooms were noisy (we heard partiers outside at night, cars and trucks going by during the day, and neighbors stomping around above us). There was no way to call the front desk from the phones in the rooms if there was a problem – we had to walk across the grounds back to the lobby and tell them in person. When my group decided to go snorkeling and learned that the hotel's tour was fully booked, the concierge wasn't able to help us find an alternative nearby. We Googled and called about 8 places ourselves until we found one with openings.

Room tip: Ask for a high floor, facing the water.
Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
1  Thank DroWithTheFlow
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 3 January 2022

Dear DroWithTheFlow,

Thank you for sharing your experience and feedback. We appreciate you taking the time to provide us some insights on where we have done well and also not so well. We will use your feedback to continue to improve our level of service, facility, and guest satisfaction. We hope you will return and provide us another opportunity to be of service.

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