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42 - 47 of 2,656 reviews
Reviewed 26 October 2021 via mobile

Another incredible visit. Love the updates to the resort. Of course the staff is always welcoming and friendly. Special thank you to Rachel, Luz, Mario, Kingsley, Oakley, Lindsey and Carlos. All make our vacation even better. Looking forward to our next trip.

Highly recommend this resort. Perfect for a relaxing vacation.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank lab62_11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michaela Roberts, Guest Services / Front Office at Reefhouse Resort & Marina, responded to this reviewResponded 29 October 2021

Dear lad62_11,
Thank you for taking the time to review your stay with us. We are glad you were able to enjoy and also appreciate the feedback so we may continue to grow and improve. Your feedback has been shared with our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2021 via mobile

We stayed here for 3 nights on the 4th floor with a fantastic view. The beach is fine, a lot of seaweed and not exactly what I enjoy for a beach. However, in general the beach was on par with most in the keys. The pool was large and great. The hot tub was wonderful but typically pretty crowded. I wish the hot tub stayed open later than 11 as well as that was a bummer. Security also came around and kicked people out about 10-15 minutes before the pool was supposed to actually close which wasn’t really cool either. Drinks at the pool were good, but expensive. The parking is awful, it’s $25 a day and the parking lot is tiny. Most people parked in 2 spaces leaving no room to park anywhere near your room. Watching people try to back up was funny though because every person had to do a 5+ point turn to try to get out of their spots. I can’t imagine what they were thinking designing the parking garage. The room was comfortable and I would stay here again if visiting key largo. However, if going to the keys, I would definitely recommend going on to key west instead of staying in key largo.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank 229Megan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rachael Skuggevik, Guest Services / Front Office at Reefhouse Resort & Marina, responded to this reviewResponded 25 October 2021

Dear 229Megan,

Thank you for taking the time to review your stay with us. We are glad you were able to enjoy and also appreciate the feedback so we may continue to grow and improve. We hope you'll be able to join us again in the future to see how your feedback has made a difference!

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Reviewed 21 October 2021

It was expensive, but the room was nice and good sized- with a great view. Nice pool beach access, bar service in both places. It was a good one-night stop-over. It was definitely a vacation experience.

Date of stay: October 2021
    • Value
    • Location
    • Service
1  Thank wslin86
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 21 October 2021

Dear wslin86,

Thank you for taking the time to share your experience at the Key Largo Bay Marriott Beach Resort. We are very pleased to hear you enjoyed your stay. We hope to be of service to you again in the near future.

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Reviewed 13 October 2021

Our family booked this hotel trusting pictures on the Marriott website. The hotel is old and not well maintained. The rate is too high. We’re not going to come back here although the staff was courteous and helpful.

Date of stay: October 2021
Trip type: Travelled with family
Thank Simopicci
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 13 October 2021

Dear Simopicci,

Thank you for your review. We are very sorry you did not enjoy your stay. We are constantly working to improve our facility. We hope you will give us another opportunity so you may see the changes we are making.

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Reviewed 8 October 2021

Was not offered a map of the resort at check in. Elevator nearest our room was not working. Very difficult to park in the narrow, below-level garage. On last night, was told to just park along the curb as all slots were filled. On second day, lock on door failed to work. Waited about 2 hours for maintenance to crowbar the lock & handle off the door so we could retrieve all our belongings & move to a new room. One restaurant is completely closed. Beds & pillows are comfortable. On check-in, 2 bottles of water are provided in the room. No directory in the room describing any amenities at the resort. Service at the pool bar was inattentive and uninterested. Pool is large, clean & pretty. Abundant towels available poolside. Beach area is small but nicely maintained with numerous shaded chairs available. Very small, expensive boutique-type gift shop on site. Computer & printer available in lobby. Coin operated Washer & dryer available for guests. Small free-standing fridge in room with mini Keurig sitting on top. Overall, not a modern resort, but adequate.

Date of stay: October 2021
Trip type: Travelled with friends
Thank love2travel084
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 8 October 2021

Dear love2travel084,

Thank you for taking the time to share your review of the Key Largo Bay Marriott Beach Resort. I appreciate your detailed review and comments regarding the entire facility. I am very sorry you experienced some issues during your stay. We will certainly use your comments to continue to improve our level of service and the facility as we want every guest experience to be a great one. We hope to have the pleasure of being of service in the future.

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