We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com$303
Hotels.com$303
Priceline$376
Travelocity$303
eDreams$303
Orbitz.com$303
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (2,656)
Filter reviews
2,656 results
Traveller rating
898
995
459
183
121
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
898
995
459
183
121
Show reviews that mention
All reviews gus' grille key west pool bar dive shop bay view wrap around balcony bedroom suite corner room water sports beach area pool side great pool small beach plenty of chairs water view scuba diving fire pit
Selected filters
Filter
Updating list...
52 - 57 of 2,656 reviews
Reviewed 12 August 2021 via mobile

This hotel definitely shows its age. The furnishings have been replaced but the walls are very dirty and chunks of the wall were out. When I told the front desk they blamed it on people's luggage. We are Marriott gold members and and they're not very accommodating. We asked for a 2:00 p.m. check out and they didn't grant it and I know the resort was not full. They also need to train the employee ( I believe her name is Martina). The best thing about the resort is the pool and beach area. The pool bar staff and servers were very nice. The people were great at the water sports company that's on the property. The water isn't pretty in that part of Key Largo but it's very calm and great to kayak on. We also rented wave runners which was alot of fun. The sunsets are beautiful from the property. You could definitely tell the age of the pool but it's well kept. I would have gave the resort at least 4 stars if it wasn't for the run down rooms and the not so accommodating staff.

Date of stay: August 2021
Trip type: Travelled with family
1  Thank Shea0210
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 12 August 2021

Dear Shea0210,

Thank you for taking the time to share your experience. I am very sorry the staff was not more accommodating on your requests and you experienced some issues with your room. I will certainly review your comments with my team so we may work to improve in both of these areas. We hope to be of service to you again in the future. Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2021

The Florida Keys are expensive now - and with no Airbnb's on offer, the hotels know their value! There are run down bungalows and new refiurbished superspots (the nicest ones/ boutique spots are adults only) - sooo... the Marriott Key Largo is not a bad spot fot a Key Largo stay! In actual fact, we had room 114 - close to parking the car (which I always enjoy) - facing the pool but with some tropical trees in front of the balcony providing privacy. I really enjoyed this room. Free coffee, decent sized fridges, lots of amenities. The pool is not clean, which immediately lost a star. IE, I could not go in it. The hotel allows drinks in the pool which is pretty disgusting, so aside from the pool disaster, and loud music on the beach, (guests are allowed to bring absurdly loud music stereos) - but it has an old school atmosphere and the staff is very nice really. It's like being in a time warp! They need to clean the beach and pool, immediately, it's revolting, but aside from that quite enjoyed this stay! Nothing is included, but the watersport staff are very nice/ fun. Recommend Snooks for lunch/ Dinner -a mile or so South on the right.

Room tip: I enjoyed 114 but most of the rooms seem to face the sea.
Date of stay: August 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 267steps
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 10 August 2021

Dear 267steps,

Thank you for taking the time to share your review of the Key Largo Bay Marriott Beach Resort. We appreciate your honest feedback and will certainly work to address the issues you experienced. We apologize for our shortcomings and hope you will give us another chance to earn your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2021

You get welcomed by cookies! There is also coffee and tea always out in the reception area which is nice. Everyone was very friendly and helpful. Loved being at the pool/beach you have a little flag you put up on your chair if you want service. Best part for us was that housekeeping still checked on us in the afternoon if we needed any towels or products. Is it a little outdated and need some care...yes but honestly I kinda liked the old feeling of the beach resort style. Definitely seems like a party hotel and we did have some problems with loud music late at night but after calling, security took care of it quickly. Enjoyed our couple of days here.

Date of stay: July 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank deenahodges
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 27 July 2021

Dear deenahodges,

Thank you for taking the time to write a review about your recent stay at the Key Largo Bay Marriott Beach Resort. We are very happy to learn you enjoyed your time with us. We hope to have you return again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2021

This large resort (200+ beds) manages to capture the best of the Fla Keys: stunning beaches, abundant dive/snorkel sites, nearby parks and an onsite marina for boating. Stellar management team led by Shannon, Rachel & Mark (the latter is events guru) set the tone of friendly responsiveness reflected in every staff member.

Room tip: Bayview rooms are at a premium but island views are equally as pleasant.
Date of stay: July 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank MeetingPlannerKWolf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 26 July 2021

Dear MeetingPlannerKWolf,

Thank you for your review and kind words. We appreciate you taking the time to share your experience. We hope to be of service to you many times in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2021 via mobile

My wife, daughter, and I stayed here for a few days of our trip for some scuba diving. It’s a rather large property, and definitely has a Caribbean, all-inclusive feel to it.

Pros:
We were granted a Marriott Gold Member upgrade from a base room, to a room with a balcony that was facing the pool.

We were able to check in early with no real hassle.

The room was spacious and the balcony was enjoyed each morning with a cup of coffee.

Pool area was nice and so was the small beach they had.

Staff were friendly and very welcoming

Cons:
Food was not great and over priced. Better to go off site if you are driving.

We dealt with one night of really loud music coming from the room above us. This was going on at midnight. We did contact the front desk, and shortly after the music stopped. Can’t blame the hotel itself for this one. Some guests are just not considerate. We are just glad they either turned it down on their own, or security went and talked to them.

Date of stay: July 2021
Trip type: Travelled with family
Thank JarrettBucketListTra
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shannon Burdge, General Manager at Reefhouse Resort & Marina, responded to this reviewResponded 24 July 2021

Dear JarrettBucketListTra,

Thank you for taking the time to share your review. We are pleased to hear you enjoyed your stay. I am very sorry some inconsiderate neighbors disturbed your stay. We hope to have you return again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews