You get welcomed by cookies! There is also coffee and tea always out in the reception area which is nice. Everyone was very friendly and helpful. Loved being at the pool/beach you have a little flag you put up on your chair if you want service. Best part for us was that housekeeping still checked on us in the afternoon if we needed any towels or products. Is it a little outdated and need some care...yes but honestly I kinda liked the old feeling of the beach resort style. Definitely seems like a party hotel and we did have some problems with loud music late at night but after calling, security took care of it quickly. Enjoyed our couple of days here.

This large resort (200+ beds) manages to capture the best of the Fla Keys: stunning beaches, abundant dive/snorkel sites, nearby parks and an onsite marina for boating. Stellar management team led by Shannon, Rachel & Mark (the latter is events guru) set the tone of friendly responsiveness reflected in every staff member.

My wife, daughter, and I stayed here for a few days of our trip for some scuba diving. It’s a rather large property, and definitely has a Caribbean, all-inclusive feel to it.

Pros:
We were granted a Marriott Gold Member upgrade from a base room, to a room with a balcony that was facing the pool.

We were able to check in early with no real hassle.

The room was spacious and the balcony was enjoyed each morning with a cup of coffee.

Pool area was nice and so was the small beach they had.

Staff were friendly and very welcoming

Cons:
Food was not great and over priced. Better to go off site if you are driving.

We dealt with one night of really loud music coming from the room above us. This was going on at midnight. We did contact the front desk, and shortly after the music stopped. Can’t blame the hotel itself for this one. Some guests are just not considerate. We are just glad they either turned it down on their own, or security went and talked to them.