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All reviews african queen pool area hot tub poolside room marina view room glass bottom boat breakfast buffet first floor convenient location mini fridge rainbow reef dive boat stayed here for one night live music nice pool tiki hut rita
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Reviewed 13 December 2021 via mobile

Our first impression was it could do with a little updating but our accommodation was perfect for our needs. Pleasant outdoor walkways with very nice regional shrubs making a relaxing stroll to other parts of the hotel and the two pools with a tiki bar in the centre. Housekeeping services were excellent as were the bar and breakfast staff. Parking is free, there are two nice restaurants on the canalside just a short walk away as well as several if you drive along Overseas Highway. We thoroughly enjoyed our stay and recommend it for a relaxing break.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank Terry K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rick M, General Manager at Holiday Inn Key Largo, an IHG Hotel, responded to this reviewResponded 17 December 2021

Dear Terry K,
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed the property, location and amenities. We appreciate your feedback and hope you will stay with us again on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2021

First, each and every single interaction with the staff was great.

We loved the pools. One large, deep, salt water, warm pool. A second one with a water fall that was not heated. A working, hot tub that was actually hot.

We also liked the tropical common areas. Very well maintained, clean, etc.

The location is good, multiple restaurants close by, even a Starbucks and Family Dollar, CVS close by. Wifi was good. Hotel is adjacent to Marina, but keep in mind that no access to beach or water, so not a beach front property.

Free parking and no resort fee!

One area of concern, is the very small rooms. This hotel is 2 stories and built like a motel. You can either get a pool view, parking lot view or Marina view. Rooms have carpet and due to FL humidity, there is a damp smell. Shower and toilet was tiny. Rooms are dark, and a bit tired. Minifridge and microwave in lobby area. No balconies (except marina view) but 2 chairs and a table outside each room. AC worked ok.

But having a small room forced us to spend more time outside and enjoy the nice pools and well kept grounds. Housekeeping visited daily and did an excellent job.

Overall had a nice family stay.

Date of stay: November 2021
1  Thank ORD-TGU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rick M, General Manager at Holiday Inn Key Largo, an IHG Hotel, responded to this reviewResponded 17 December 2021

Dear ORD-TGU,
Thank you for staying with us and sharing your detailed review. We appreciate your feedback and we hope to see you again on a future trip to Key Largo.

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Reviewed 26 November 2021

Stayed for two nights in a marina view room which provided good stop to explore the rest of the keys. Room (258) very comfortable and well equipped (less the safe which only had 3 working digits on keypad). New ice maker and laundry facilities in the block and signs of ongoing renovations outside the block. Pool excellent. Nice touch would have been if reception had a supply of 25cents (for the laundry machines). Rated 4 * as left with the feeling that something was missing - not sure if it is a post covid thing and the establishment if not quite back up to full speed.

Date of stay: November 2021
    • Value
    • Rooms
    • Service
1  Thank roberth383
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rick M, General Manager at Holiday Inn Key Largo, an IHG Hotel, responded to this reviewResponded 17 December 2021

Dear roberth383,
Thank you for staying with us and sharing your review. We are glad to hear that you enjoyed your stay and hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2021 via mobile

We stayed here for a long weekend just to relax and soak up the tropical vibes. The hotel is beautifully landscaped with tropical foliage throughout, with two large swimming pools, a nice hot tub that’s actually hot, a great tiki hut bar and plenty of sun loungers. Rita is a great bar tender and made great daiquiris and colada’s.

The hotel is right next to where nearly all the tour boats go out, so you don’t have to drive to the marina to hop on a tour boat or dive boat. There’s also a great selection of restaurants and bars in walking distance.

We were impressed that we received full housekeeping each day of our stay, as many hotels and businesses continue to use covid as an excuse to cut services. The room was modern and comfortable with a mini fridge but no microwave.

I would recommend a marina facing room or a pool facing room. Otherwise you get a room facing the parking lot which has a view consistent with typical motel.

No b.s. resort fees or parking fees here, which is great!

I’ll note that we stayed on our loyalty points with IHG. I may not have been so excited had I paid over $300/nt., which this place sometimes goes for.

We’ll definitely be back!

Date of stay: November 2021
Trip type: Travelled as a couple
Thank wlp07
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rick M, General Manager at Holiday Inn Key Largo, an IHG Hotel, responded to this reviewResponded 17 December 2021

Dear wlp07,
Thank you for staying with us and sharing your experience. We are so happy to hear that you enjoyed your stay and the visit. We appreciate your feedback and look forward to your next stay with us.

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Reviewed 20 November 2021

Super location, plenty of parking, friendly, helpful staff, lovely appointed room overlooking pool area. The pool and hot tub areas were great and we really enjoyed. Tiki bar, we didn't use. There were a few issues with room, carpet filthy, loose toilet seat and mattress needs replaced as it has a large divet. We enjoyed our stay and would consider staying here again if in the area.

Date of stay: November 2021
    • Location
    • Sleep Quality
    • Service
Thank Gibsoninpa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rick M, General Manager at Holiday Inn Key Largo, an IHG Hotel, responded to this reviewResponded 20 November 2021

Dear Gibsoninpa,
Thank you for staying with us and sharing your experience. I am happy to hear that you enjoyed your stay. I will share your feedback with our housekeeping and maintenance teams so we can address the items in the room you mentioned. Thank you for letting us know. We hope to see you again soon.

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