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“Nice Stay In Fort Myers”

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Courtyard Fort Myers Cape Coral
Ranked #34 of 59 Hotels in Fort Myers
Certificate of Excellence
Reviewed 27 November 2017

The Courtyard Hotel is well appointed and offers easy access to Fort Myers and Cape Coral. The hotel offers an internal courtyard with a nicely landscaped pool area. The gym is nicely appointed with treadmills, elliptical, bike, and workout gear. The hotel staff is pleasant. Crystal checked us in for our two night stay. We had a poolside room on the first floor. The hotel is quiet with safe off street parking.
I am disappointed that breakfast was NOT included in our room rate. Check carefully when booking.

Room Tip: There is an airport nearby. During the day we heard planes while at the pool. At night it was very q...
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  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TravelingJohn1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Courtyard Fort Myers Cape Coral, responded to this reviewResponded 27 November 2017

Dear TravelingJohn1234,

Thank you so very much for your wonderful review! We strive to provide the service and amenities that are worthy of this kind of feedback. Thank you for letting us know you enjoyed our facilities and even more so that our team member, Crystal, provided you with excellent service. We appreciate you for taking the time to write this review and we hope to welcome you back soon!

Regards,

Debbie Kennedy
General Manager

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16 - 20 of 256 reviews

Reviewed 21 November 2017

We stayed with another couple and experienced absolutely no tv control during the entire one day stay even though staff attempted to resolve the problem with alternate controllers, and supposedly qualified staff attention while we were at the Mystery Train. Response from the Assistant Manager has been rather short and not dealing with the problem at hand and also quite late!
Apparently it has been determined that I personally had an "issue" and therefore not a big thing.....wrong!

Room Tip: Our rooms 257 and 260 were excellent.
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank George N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard Fort Myers Cape Coral, responded to this reviewResponded 22 November 2017

Dear George,
Thank you for your review. Please accept our sincere apologies for the difficulties you experienced with your television and that we were not able to resolve the issue to your satisfaction. It is never our intention to inconvenience our guests and we regret your disappointing experience. Your feedback is important and we will use it to make sure your next visit is outstanding in every way. Thanks for being our guest, we hope to welcome you again for in improved stay.

Regards,
Debbie Kennedy
General Manager

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Reviewed 28 October 2017 via mobile

The room was clean and a decent value. The staff were pleasant. The signed up for the Murder Mystery Dinner Train package which included a free breakfast. This was a bit disappointing and could have been more inclusive with the bistro entire menu. This could have been done with out increasing cost on the hotels end. The room was missing: Microwave and Refrigerator was inoperative. The Courtyard needs to pay more attention to the details.

Stayed: October 2017, travelled as a couple
Thank talonsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Courtyard Fort Myers Cape Coral, responded to this reviewResponded 29 October 2017

Dear talonsmith, Thank you for taking time to share feedback. We are happy that some of our services were up to par and you enjoyed your room and but regret that you were disappointed with the "Murder Mystery Dinner Train" package. We apologize that the microwave and refrigerator were not working, we will share your feedback with our maintenance team to make the necessary repairs or replacements.Thanks for letting us know, and be assured, when you come back to our area, you will have a much better stay!

Regards,
Debbie Kennedy
General Manager

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Reviewed 19 October 2017

My room was infested with fleas. I woke up with fleas all over my legs. Bites on my legs, back, and neck. Absolutely disgusting. I brought it to the attention of staff and while they were apologetic about it I am not aware if anything was done to fix the issue. I do not recommend this place and it was probably enough for me to switch back to Hilton altogether.

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Kyle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Courtyard Fort Myers Cape Coral, responded to this reviewResponded 20 October 2017

Dear Kyle P,

Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are sorry for the inconvenience this caused and hope you will consider staying with us again.

Sincerely,
Debbie Kennedy
General Manager

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Reviewed 6 September 2017

I really like to stick to what I know with certain hotels and this Courtyard did not disappoint. The front desk staff was extremely pleasant and helped me quickly. The hotel was updated with new renovations with a sleek and modern style. The lobby had a Starbucks and restaurant in it which was a plus and the breakfast there was really good. The hotel rooms were very clean and spacious and I would absolutely go there again. The location you can't beat being 15 minutes from the airport, close to restaurants and shopping at the Edison Mall. The price point during this time of the year was exceptional for a Marriott Hotel.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Donavan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Courtyard Fort Myers Cape Coral, responded to this reviewResponded 7 September 2017

Dear Donavan O,

Thank you for choosing to stay at Courtyard by Marriott Fort Myers Cape Coral. We are delighted to read you loved the convenience of our location and were impressed with the service provided by our courteous associates. Thanks once more for your business, and we look forward to welcoming you and your family back soon.

Regards,
Debbie Kennedy
General Manager

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Additional Information about Courtyard Fort Myers Cape Coral

Address: 4455 Metro Pkwy, Fort Myers, FL 33916-9402
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 59 Hotels in Fort Myers
Price Range: ₹ 9,073 - ₹ 24,109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Fort Myers Cape Coral 3*
Number of rooms: 149
Official Description (provided by the hotel):
Newly Renovated Lobby. For work time, or downtime, our newly renovated lobby is built to help you make the most of your time. Grab a Starbucks, stay connected with free high-speed wireless internet, work or unwind in flexible, functional open spaces, and enjoy the Bistro with breakfast, dinner and beverage service. ... more   less 
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Also Known As:
Courtyard By Marriott Fort Myers Cape Coral Hotel Fort Myers
Courtyard Fort Myers
Fort Myers Marriott
Fort Myers Courtyard

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