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“Vacation home with all the comforts of home!”
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Review of Family Home

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Excellent
19 reviews
Front of House 1
Pool and Spa
Greatroom (1)
Master Bedroom (1)
Greatroom (2)
Breakfast Nook
Entrance Foyer
Kitchen
Dining Room
Den
Master Bedroom (2)
Bathroom 1
Bedroom 2
Bedroom 3
Floor Plan
Street View
Alligator (Ding Darling Preserve, Sannibel)
Osprey Nest (Captiva)
Lovers Key State Park
Naples Botanical gardens
Fort Myers Beach
Everglade View
Captiva Beach
Fort Myers Boat Show
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Fort Myers, Florida

Reviews from our community

Excellent - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jac3341
Peoria, Illinois
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Vacation home with all the comforts of home!”
Reviewed 28 January 2013 for a stay in January 2013

Great location, clean, all the amenities you could wish for, timely response to any needs/questions, and so much better than staying in a motel/hotel! They even have literature available to assist with deciding on what attractions to visit in the area! The local managers were also helpful!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Locational and clean!
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wells, UK
Reviewed 3 November 2012 for a stay in October 2012
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Being able to relax in a really well appointed villa
Liked least: Nothing really
Travelling group: Spouse/Partner
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Derby, United Kingdom
Reviewed 3 November 2012 for a stay in September 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The area
Liked least: The pool/spa/pool area/patio furniture
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
16 Dec 2012
It is very disapointing to receive this review, (the only negative one we have ever received) knowing what tremendous efforts our managers, my wife, and myself make to ensure the villa is always presented to a very high standard. Unfortunately this guest did have to tolerate the fact that the pool pumping equipment broke down during her stay, and was not able to be repaired for several days. This has never happened previously, but equipment and appliances do fail occasionally. Except for the pool problem non of her other complaints was ever mentioned to me, at any time during or after her visit. The first I knew of them was when I read her review.
I do completely refute many of her complaints and would like to respond as follows.
Porch lighting is not bright enough to read digital lock at night. Guests are advised in advance to have a small flashlight if arriving late at night, and also advised how to proceed if the security gate is closed.
The porch is not grubby and was freshly painted 4 months prior to this visit.
The ductape covers the interior knob of a second unused deadlock on the entrance door to prevent children from accidently setting it.
The pool water condition does degrade if the circulation is not maintained, and I accept that this happened.
I completely refute the comments attributed to me in the telephone call made by this guest to request compensation, they are a grossly distorted version of the conversation.
The pool temperature in September is usually higher than the 84 degrees the pool heater is set to because day time air temperatures are often in the 90's., even the average sea temperature is in the mid 80's, so it is totally untrue to suggest the water was freezing. Guests are advised in advance that the pool and spa pumping equipment is contolled by a timeclock from 8.00am to 6.00pm. The pool can still be used at any time.
There is nothing wrong with the kitchen tap and spray hose, and there was a damaged slat to the patio blind which has now been replaced. I also completely deny that I was rude or impolite to this guest at any time.
The following are facts not mentioned by this guest.
1/ Prior to her visit I researched and gave her information she wanted in connection with a civil ceremony.
2/ She requested and was given a late checkout extended by several hours.
3/ She received a compensation payment for loss of use of the spa, and an offer of a 10% discount on any subsequent booking.
I would like to also point out that her review was not submitted for several weeks after her rental ended on 19th September, and consequently is not in chronological order. The review "Just The Best" was submitted for a visit which commenced later, from 1st to 28th October. This guest was so pleased with the villa, that after one week in residence he emailed me and reserved the villa again for the whole of October in 2013 ! Clearly this guest was more than satisfied, as also are the American couple who have rented the villa for three months in each of the last three years. I am sorry this lady felt compelled to write such exaggerated negative comments, and I can only hope that it is clear from the other reviews that other guests do not take the same view.

I
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Wakefield, England, United Kingdom
Reviewed 2 February 2012 for a stay in December 2011

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool and jacuzzi were a big bonus, as was wi-fi
Liked least: Nothing
Travelling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
London, United Kingdom
Reviewed 8 August 2011 for a stay in July 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway People with disabilities
Older travelers Families with young children
Families with teenagers Tourists
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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