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“Fantastic Option in Fort Lauderdale”

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Hilton Fort Lauderdale Beach Resort
Ranked #13 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
GreenLeadersBronze level
Reviewed 13 June 2017

Overall, this resort is a great option in Fort Lauderdale, as it has lots of positives, as follows:
• Fantastic location, just on the beach, with amazing views, and blocks away from Las Olas and Sunrise Boulevards. In the middle of the action
• Most rooms have ocean views
• Service is almost impeccable. Everybody is very friendly (except some blips, as below)
• Buffet breakfast is very complete and nice
• Great pool area, facing the ocean, with sundeck and jacuzzis
• Great spa and gym
• As HHonors member, we were waived the resort fee, which includes Water, Welcome Drinks, Continental Breakfast, Beach Chairs and Towels (not umbrellas) and 2 hour bicycle rentals)
• There is a Starbucks and a GREAT restaurants (S3) on premises

The big negative is the parking. The hotel offers only valet parking at an astronomical $39 per day (not even that price in Manhattan!). You are stuck, because there are no public parking very nearby.

We had two incidents at the front desk with DENES, the front desk manager. Although we were entitled to a free upgrade (I am HHonors Diamond), not only we were not offered it upon check in, but we were charged for it when requested.

Upon check out, we requested a late check-out. The representative (someone who looked like Tyra Banks) really tried, but said she had to consult with DENES. Without even seeing us in person, DENES instructed the representative to deny it.

The positive thing is that I wrote to the Hotel Manager, John, who immediately refunded the upgrade fee and apologized for the inconvenience. He promised to train front office staff accordingly. This really shows that the hotel cares about customer service.

We would be happy to return to this resort

Room Tip: Beware: oceanview may be very lateral view only from balcony. Oceanfront is really front view
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  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Fernando-Botargues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded 14 June 2017

Thank you for taking the time to share your review! I'm pleased to learn you experienced many positives while staying at our Resort and ended up having a wonderful experience. We truly value our customers and their feedback and I'm delighted you would return to our property for another stay in the future! Regards,

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Reviewed 13 June 2017

The staff of the Hilton was exemplary. The front desk staff couldn't have been nicer; they followed up with me after check in to make sure my trip was going well. The bell staff were nice and accommodating. The valet were great as well. Overall, the hotel really does a good job in treating their guests well. I would certainly come back to this hotel.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank jasonbN7384JS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this reviewResponded 15 June 2017

Thank you for sharing your kind feedback! I'm excited to learn our team provided you with exceptional service and was very accommodating! I truly value your loyalty to our Resort and look forward to your next visit to sunny South Florida! Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017 via mobile

Booked a King Jr Suite. Room was all we needed for a long weekend away. Very spacious. Wish that the ocean view had been a full ocean view from the room and not just the balcony. The person that checked us in said it was an amazing room so we were excited for a great view and were a little disappointed it was a limited view. The staff of was great! Special thanks to servers Elvira and Eniko and Daniel @ the pool. Your service was awesome! We were a little disappointed that the housekeeping staff knocked on the door twice on our last day even though we requested a late checkout and after the first time said we were checking out at noon but came back again at 10:30. I would think that the communication would have been a little better from the front desk to that department. Regardless, we had a great stay. The property is very nice and close to everything. We would definitely stay here again.

Stayed: June 2017, travelled as a couple
2  Thank Laura O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2017

we almost canceled our vacation due to the weather in Florida, but we are so happy that we didn't. This hotel was just first rate from top to bottom. Don't forget to try the restaurant 3S for an amazing dinner and view.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Colleen Lois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017

My husband and I stayed here for 3 nights in the beginning of June. The hotel room was on the 22nd floor and had an extended balcony. It was one of the nicest we've ever stayed in. The full kitchen was great, however, we never used it. The pool and hot tub (and the view from the pool!) were all great. The weather wasn't great so we weren't out there a lot, but the waitstaff were all attentive and quick with their service. Shane, one of the concierge, was extremely knowledgeable, remembered our names, and was great to deal with. I would most definitely stay here again, the beach is right across the street, and the water taxi stop is just a 10 minute walk. The wifi, which we got with our resort fee, was very spotty and only worked in the living room of our hotel room; however, we weren't there for business so overall it wasn't a big deal. Great location.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Kulasox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Fort Lauderdale Beach Resort

Address: 505 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304-4109
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Lauderdale
#3 Top resorts Hotel in Fort Lauderdale
#4 Spa Hotel in Fort Lauderdale
#4 Family Hotel in Fort Lauderdale
#4 Romantic Hotel in Fort Lauderdale
#6 Luxury Hotel in Fort Lauderdale
#7 On the Beach Hotel in Fort Lauderdale
Price Range: ₹ 14,268 - ₹ 33,121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Fort Lauderdale Beach Resort 4*
Number of rooms: 374
Official Description (provided by the hotel):
The Hilton Fort Lauderdale Beach Resort is located on the shoreline of Fort Lauderdale's exclusive north beach, between the palm-shaded boulevards of Sunrise and Las Olas. The Resort delivers the refined elegance of beach resort living, with unique tropical amenities and upscale accommodations, much larger than a regular hotel. Our vision is to provide Distinct Personalized Service by creating unforgettable experiences for our well-traveled guests. ... more   less 
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Also Known As:
Hilton Ft Lauderdale Beach Hotel Fort Lauderdale
Hilton Hotel Fort Lauderdale
Fort Lauderdale Hilton

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