My husband and I wanted a late night snack and decided to get a slice of pizza, as Primanti Brothers was right around the corner from our hotel. First we ordered pepperoni, but since they had a lot of cheese available, we decided to just get that. We paid for the cheese, and a few minutes later, we were given pepperoni pizza, with a rude demand that it would be a dollar extra for the pepperonis. We tried to explain that we had ordered and paid for the cheese, but it was either pay extra for the pepperoni that we didn't request, or wait for them to heat up the cheese pizza that we ordered. HORRIBLE customer service. I enjoyed my slice, but don't know if I would return out of principle.
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