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“Crowne Plaza Hotel-excellent”

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Crowne Plaza Fort Lauderdale Airport / Cruise Port
Ranked #23 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed 1 June 2012

Our stay was exceptionally good. The sheets were crispy clean and new, and the staff were so very helpful. We definitely would return. The taxis and shuttles are always avaliable - so we didn't have to wait. There is absolutely no negativity about this Hotel whatsoever!

Room Tip: Yes, there would be no reason not to stay there - but we were only two nights there, and definitely...
  • Stayed: May 2012, travelled with friends
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1  Thank ehollist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,333)
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1,055 - 1,059 of 1,333 reviews

Reviewed 29 May 2012

I stay at the Crowne Plaza when I am in Fort Lauderdale for business and I love it! I usually take a 6:00am flight from New York and when I arrive at the hotel at 8:30 my room is always ready. The rooms are large and very comfortable, as are the beds. The staff are always so wonderful and Andres in the restaurant ALWAYS goes above and beyond for us! My last trip in April Andres made sure I was able to watch the Ranger playoff game in the bar, even though a Florida team was playing as well! :) I also love the pool area which is a great place to chill and have a glass of wine when I am not working. I work in the travel industry as a Cruise Consultant and would certainly recommend this hotel for a pre-cruise stay. Get in a day early, have dinner, relax and then take the shuttle over to the ship. It's a perfect way to start a vacation.
I will be at another cruise conference in November and will definitely be back at the Crowne Plaza.

Room Tip: I prefer the higher floors but they are all spacious and comfortable.
  • Stayed: April 2012, travelled on business
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Thank Josie700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2012

This hotel is beautiful and comfortable, its location is ideally close to the airport and also provided a shuttle to take me to my classes at the maritime training professional campus. All of the staff were helpful and took great care of me during my stay, especially Front desk night auditor Carl. I enjoyed my time at this hotel and highly recommend it to anyone wanting to live in comfort for a short stay in Fort Lauderdale.

  • Stayed: May 2012, travelled solo
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Thank Jade E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

It has all the right ingredients but fails to deliver: the rooms are well sized, it's quiet, the bed is super comfy, the decor is modern. But - the service is very poor, not friendly, not effective, lacks training. The restaurant is entirely amateur - like someone's living room really. Their door locks break down and you get stuck outside your room waiting for maintenance. The volume of people going through is enormous, so it's busy and noisy and the staff don't seem to care much as everyone is there for one night. I guess it's more like a motel or an average airport hotel in that way. Except it's way overpriced to be that.

Room Tip: try not to get a room too close to the pool or just above it as there is a late night bar by the poo...
  • Stayed: May 2012, travelled as a couple
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2  Thank brunsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIManagement84, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 29 May 2012

First, we appreciate your visit and the information shared thru your posted commentary. We are very disappointed to read that our service staff did not display the expected service behavior one should be able expect from our operation. It will be addressed as best as we can based on the information provided, so this will not happen again.
Again, thank you for your continuing business and our pledge to provide you with the service and product you have come to expect from us. Until we meet again, pleasant journeys.......

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2012

I stayed here at the end of August 2011 and really enjoyed the spacious room, the onsite restaurant and the pool on the 5th floor. The staff was friendly and the shuttle service to the airport when I checked out was there at the time I requested. I would definitely stay here again the next time I am in Fort Lauderdale for business. Booked the room through a company called http://getaroom.com, the nightly rate was really low and i will book through them again in the future, their customer service even offered suggestions on things to do nearby.

Room Tip: book a room with a king bed, refrigerator and microwave, wi-fi is free and very convenient in the ro...
  • Stayed: August 2011, travelled on business
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1  Thank drag0n23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Fort Lauderdale Airport / Cruise Port

Address: 455 State Road 84, Fort Lauderdale, FL 33316
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Fort Lauderdale
#21 Family Hotel in Fort Lauderdale
#22 Romantic Hotel in Fort Lauderdale
Price Range: ₹ 7,131 - ₹ 21,007 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Fort Lauderdale Airport / Cruise Port 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more   less 
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Also Known As:
Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale

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