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All reviews pool and hot tub key west pool area room was clean waffles the breakfast area would definitely stay here again great price stayed one night miami airport parking lot sausage bw keys gateway everglades poolside
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Reviewed 15 November 2021

Great location for starting your drive to the FL keys. Hotel was clean and it was a great stay. Breakfast was good, but to-go option was cold-- however this is due to COVID restrictions. Other breakfast foods (waffle, yogurt, coffee) were great. The pool was a little dirty and cold, but still fun to use! Wish the hot tub was in working order. Overall great stay and it set up our trip the keys really well.

Date of stay: November 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank d0naldarthur
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Annabel DL, General Manager at Best Western Gateway To The Keys, responded to this reviewResponded 3 December 2021

Thank you for taking the time to rate your stay. We are so glad to see it was worth a perfect score. We will continue to work hard at exceeding your expectations and hope you will consider us the next time you are in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2021 via mobile

Some of minor flaws: Bathroom door was not able to close correctly#223, occasional mildew on pool furniture, same boring hard boil eggs and cheap sausage on the grab and go breakfast, contractors parking in the handicap spaces. Pool was cold and hot tub was out of service for what appears to be for an extended period of time.

THE PROS: Fair rates, decent variety of other breakfast items,fresh fruit,great coffee throughout most of the day, SECURITY at night,mostly polite friendly employees. Beds were comfortable. Flat screen tv on wall,mic,frig., were all added bonuses.

In summary, everything exceeded my expectations with the exception of the slight grumpiness of the morning desk attendant or manager. I will let the grumpiness slide and would definitely recommend this hotel to value minded travelers who want to feel safe, sleep well, and wake up to a well above average pandemic era breakfast and great coffee.

Date of stay: November 2021
Trip type: Travelled with family
Thank bamach1fan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Annabel DL, General Manager at Best Western Gateway To The Keys, responded to this reviewResponded 12 November 2021

Thank you bamach1fan for taking the time to review your recent stay with us and for sharing your experience with other travelers. We appreciate all of your feedback.

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Reviewed 28 October 2021 via mobile

I was having a rough time with my booking reservation and Isbella went above and beyond to assist me. She was very attentive and helped resolve my issue better than my own bank. I'll be back for sure!

Date of stay: October 2021
Trip type: Travelled on business
Thank jessicafJ6755HD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Annabel DL, General Manager at Best Western Gateway To The Keys, responded to this reviewResponded 12 November 2021

Thank you jessicafJ6755HD for sharing your experience with other travelers. It is great to see that we were able to assist you with your problem.

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Reviewed 25 October 2021 via mobile

We had a last minute trip to key west and everything was booked. Florida city was the closet we could find. Pretty cheap fairly clean. Not much breakfast selection and I was told it ended at 10 but at 920 they were putting stuff away. Not a bad place.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank twerkin_and_werkin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 October 2021

Room clean, air-conditioned, easy parking. Pool too small to use for swimming. Lots of noisy kids till late. Standard, typical chain hotel. Breakfast tasteless, dead, starchy food stuff. Staff unnecessarily rude and unfriendly. Would not honor on-line rate. Ok for a night after a long drive. Clean, safe, adequate.

Date of stay: October 2021
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank paladin11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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