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“Great for a stop over while traveling into the Florida Keys” 3 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Florida City

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Holiday Inn Express Hotel & Suites Florida City
Ranked #7 of 12 Hotels in Florida City
Longwood, Florida
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great for a stop over while traveling into the Florida Keys”
3 of 5 bubbles Reviewed 10 August 2012

We stopped over here to rest after driving to get to our vacation rental in The Florida Keys. It has a very comfortable bed, very clean, and great breakfast for being free. The only thing that really bothered me was whatever cleaning products they use smell kind of like a hospital. It's really strange smelling. But all in all if you are just using this place as a stop over I would highly recommend it. We've stayed at many of the other local hotels as a stop over and they were terrible; this one is very good.

Room Tip: Turn past the Race Trac to get to the hotel, because the entrances are very confusing. If you miss t...
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  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Crystal_and_Jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEX M, Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, 27 August 2012
Thank you for taking the time to submit your comments on Trip Advisor. We value you what you have to say as we pursue excellence in Guest Satisfaction. I apologize that you didn't like the smell of the cleaning products. This maybe an area of opportunity for our housekeeping department to make some changes in how the products are being used. As always, having guests like yourself that take the time to write a review, allows us an opportunity to get better at what we do and to ensure that your next expirence with us is a great one! We hope to have another opportunity to accommodate you in the future! Thanks a bunch!
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369 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Fort Bragg, North Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 7 July 2012 via mobile

Currently sitting in one of the rooms here at the Holiday Inn. The place could use an update. The door frams have paint chipping, the shower fixture is just sticking out of the wall not secure. The bed is WAAAYYYY too soft. We stayed last night in Naples at another HI Xpress and that was a nice place.

The topping on this sundae and the reason for the 2 stars instead of a maximum of 3 is ants. The needs treatment. The ant problem isn't awful but for a Holiday Inn Express its highly unusual.

Stayed July 2012, travelled as a couple
Helpful?
2 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Florida City hotels

Jacksonville
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 26 June 2012

Room was spotless checkin was quick but breakfast was ridiculous juice machine was down no water provided coffee cold no biscuits but gravy?

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank spazen34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benton Harbor, Michigan
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 25 June 2012

We recently met our daughter and son-in-law in Florida City for a visit. We stayed 3 nights and they stayed 2 nights. I reserved a king suite with sofabed for both of us. We arrived on Friday and weren't very happy to find out that we were right next to a housekeeping room. We were assured that was all that was available in a king suite. We were also assured that there would be a king suite available when the kids got there on Sat. Minutes before their arrival on Saturday, I got a call from the desk that there was an issue with the last available king suite and it was unavailable. They did have a standard king room available if I wanted to look at it. I agreed to look at it and was shocked to find out that the "standard king" was bigger than our room which was supposed to be a "king suite". When I questioned them at the desk about our room, they asked if we had a sofabed and a half wall. We had neither. Walking by the housekeeping room we discovered that our room had been a "king suite", but they took the bathroom away to make the housekeeping room. You could still see the counter & plumbing for the shower. The maid had left the door open and we could see all of this. We were assured that the rate would be adjusted down to the "standard king" rate for both rooms, but we would never have known this if there hadn't been an issue with the kids' "king suite". It makes me mad that I feel they tried to pull something like this over on us. Travelodge had better reviews, but could not get all our rooms for the times we needed. Will definitely try there next time. So, if you purchase a "king suite", do not let them give you room 313 or 341. They are standard kings and do not have a sofabed or a half wall.

Room Tip: If you requested a "king suite" make sure you have get a sofabed and a half wall, otherwis...
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  • Stayed June 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, 4 August 2012
Dear Deb H,

Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highlands
Level Contributor
241 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

We selected this hotel for a two-night stay because of its convenient location in relation to a visit to the Everglades. I had also saved up sufficient Priority Club Reward Points to pay for the visit! It is also easy to access from Miami Airport where we were picking up a hire car.
I can sum-up briefly by saying that everything was OK - the room, the swimming pool and the included breakfast, although nothing was particularly memorable.
The reception staff were above average in their helpfulness (eg by advising about nearby dining options, and helping with the safe-keeping of valuables - no in-room safes).

Room Tip: All rooms are far enough away from traffic to prevent any noise problems.
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Scotty062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Florida City

Property: Holiday Inn Express Hotel & Suites Florida City
Address: 35200 S Dixie Hwy, Florida City, FL 33034
Phone Number:
Region: United States > Florida > Florida City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Florida City
Price range (per night): ₹ 6,313 - ₹ 12,355
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florida City 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway, Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, comfortable bedding, and a great new hot breakfast await your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you re in South Florida Stay Smart at the Holiday Inn Express Florida City. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Florida City
Holiday Inn Express Florida City
Holiday Inn Florida City
Florida City Holiday Inn
Holiday Inn Express Hotel & Suites Florida City

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