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Embassy Suites by Hilton Deerfield Beach - Resort & Spa
Ranked #4 of 18 Hotels in Deerfield Beach
Rochester NY
Level 5 Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Relaxing week!”
Reviewed 17 April 2012

We checked in on Easter Sunday and enjoyed our four night stay immensely. Couple of little things that could have been improved upon, but certainly didn't impact our stay at all. We were welcomed warmly.

We have four kids and have learned from experience that Hilton double beds don't really hold two people well. So we always get a roll away in addition to using the pull out couch. The roll away still had not come five hours after being requested, no big deal really, just unusual. Usually they come quickly. The odd thing was the pillow situation! Each bed "only" had three. Which is of course one more than you technically need on a double, but Hilton is usually quite generous with their pillows! We all like two pillows. There were none in the room for the pull out and the roll away wasn't delivered with one. So we called down for three extra. Came quickly! The next day after being out and about we came back to a clean and tidy room. But. The extra pillows (that weren't really extra since we had two kids on the pull out and one one the roll away!!) were GONE!! Apparently housekeeping decided we didn't need them after all! We called and got them back...and had a good laugh!

All the rooms have two bathrooms which is a HUGE bonus for us! One had a shower, one a tub. Fridge, microwave, table. Nice set up. We did have the fake balcony, but the door did open. Would have been nice to sit outside. Not sure why they would have designed it that way. There was a narrow little area where you could stand, but that was it.

Otherwise everything else was wonderful! Great breakfast! It was busy that week so they did have a bit of trouble keeping up with food, but that's okay.

Pool is small and did get crowded. People did reserve themselves chairs, but none of that really bothered me. The beach is steps away so I am sure that is part of the reasoning behind the small pool. They have ice cold water with lemons or oranges in it poolside. Nice touch. Beach chairs are ten bucks. For six, with kids who won't stay at the beach all day, that was steep. We just put our towels in the sand. We did bring our own beach towels, but they do allow you to bring the hotel pool towels to the beach. Nice. The young man at the pool was amazing. Always friendly and happy. Quick to bring a chair pad. He was hopping all day long!

There is a wonderful sidewalk out front that leads to Deerfield Beach proper and all the little shops and restaurants. It was a perfect walk, maybe half a mile? We walked down for dinner one night and lunch one day. Visited many of the little shops.

The manager's reception was much nicer than others we had been to. Beer, mixed drinks, chips and homemade salsa, carrots and dip, Chex mix. For two hours. They'll put your drinks in plastic so you can take them to the pool too ;o). We ate several meals at the hotel. They were good. Nothing spectacular, but child and adult friendly. All the staff went above and beyond in service and friendliness.

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank 4kidstolove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Somewhere, New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2012

At all costs- do NOT check into a room on any floor that is - 29! We were in room 729 and the head of the bed was a thin wall away from the elevator shaft. Even sleeping with cotton in our ears was noisy. The hotel was full the first night- couldn't change rooms. We were only there 2 nights so not worth changing thereafter.

Daytime was fun- but pool area crowded.
Need to rent chairs at the beach. Beach is NOT hotel property.

Room Tip: Not any room that is near elevators, such as any that end in #29
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  • Stayed April 2012, travelled with family
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Helpful?
2 Thank jlp95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level 5 Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 April 2012

The three of us just spent about 5 nights at this hotel and overall had a good experience. The valet parking/bell staff and front desk staff were welcoming and professional. The rooms look a little dated, but they were clean. The room had two bathrooms with showers (which was nice), a small fridge, microwave, and coffee maker. Even the pullout couch bed wasn't too uncomfortable.

The pool area does get crowded with chairs at a premium (especially those with an umbrella), and the pool itself gets rather small when it is full of children doing what they do to have fun. Given this is a family resort this shouldn't come as a surprise, but don't expect quiet time at the pool.

The breakfast was typical for an Embassy Suites, however, expect to wait a while for the eggs, waffle makers, etc. if it is a busy week. When we were there, the staff couldn't keep up with the crowds leaving many times where the silverware slots were empty and there were no plates or bowls to be found. The counters also got quite messy, but this was mostly the result of inconsiderate guests slopping food, etc.

The managers reception was also typical.

The weak spot for this hotel is the housekeeping staff. There were several days when our room didn't get service, even though I brought this to the attention of the front desk about 1:00p. In one case I tried to speak to the maid in the hall, but she didn't understand english so that didn't go far. Also, the guy who was in the hallway vacuuming daily (a generally good thing), was very unfriendly and wouldn't even acknowledge a hello and generally looked annoyed when he had to move to the side to let a few guests walk past. (He was about the only staff person with that attitude, however.)

While there may be rooms where the balconies are false (like another review said), but our ocean view room had one balcony accessible from the living room and another accessible from the bedroom.

In sum, I would recommend this facility to families who are looking for a reasonably priced and comfortable place to stay in the Deerfield Beach area.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
1 Thank Ready4MoreTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, PA
Level 6 Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 10 April 2012

We loved staying here. We were given a free upgrade (HHonors Gold Member) and had an incredible view of the pool and beach area from our private balcony. We loved sitting out on the balcony with our coffee and newspaper in the morning! The suite was HUGE and the bed very comfortable. The free managers reception in the evening was nice and of course you can't beat an Embassy Suites breakfast buffet!! All the staff members we met were friendly and welcoming. There is a charge for parking. The pool area had TONS of chairs but the only disappointment was that by mid-afternoon the hotel put a lot of the pool area in shade. Maybe in the heat of summer that wouldn't be so bad but in March we enjoyed the full sun! The beach area is across the road but a very easy walk and there are beach chairs and umbrellas available. The exercise room was very clean and at a good location, and there are also many good sidewalks, and of course, the beach, to run or walk on. This place definitely had a resort feel to it and we would love to come back. Being that it is a suite, there seemed to be a fair number of famililes and children there. However, it was just my husband and myself there and we felt like we had plenty of privacy as well. It's a great place!

Room Tip: pool/ocean view...with a balcony!! OH so nice!!
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  • Stayed March 2012, travelled as a couple
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Helpful?
1 Thank AmishLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEDAR RAPIDS
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2012

I was there on business for a week so I could not take full advantage of all they have to offer but what I did see was great. The rooms were spacious, the views on all but the street side were spectacular. The business services offered by Embassy Suites was top notch. Very professional and attentive staff. We had a problem with the Internet in our conference room and they had a high level tech there within an hour to correct it. Impressive!

It really is a resort - once you get off the elevator from your room you are outside and in the resort. They have a large pool area and outside dining. They had a happy hour every night too with free drinks and snacks. The breakfast in the morning was out of this world - great food including a high speed omelette cook in addition to great service from the staff. I would highly recommend this property for business or pleasure.

Room Tip: Choose an ocean-view room if you can!
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  • Stayed February 2012, travelled on business
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Helpful?
Thank InternetSoftwareGuru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Deerfield Beach - Resort & Spa

Property: Embassy Suites by Hilton Deerfield Beach - Resort & Spa
Address: 950 Ocean Dr, Deerfield Beach, FL 33441
Phone Number:
Region: United States > Florida > Broward County > Deerfield Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Deerfield Beach
#4 Business Hotel in Deerfield Beach
#6 Family Hotel in Deerfield Beach
#7 Romantic Hotel in Deerfield Beach
Price range (per night): ₹ 8,926 - ₹ 19,778
Hotel Class:3.5 star — Embassy Suites by Hilton Deerfield Beach - Resort & Spa 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Welcome to our beachfront resort destination. Embassy Suites Deerfield Beach - Resort & Spa is one of the best Deerfield Beach hotels on Florida's Gold Coast. Our hotel has received a 4-Diamond rating for the past three years. Enjoy two miles of Florida's white sand beaches, accessible from our walkway. This resort near Delray Beach is close to Ft. Lauderdale and Palm Beach. Join us at BT's Oceanfront restaurant for a complimentary cooked-to-order breakfast. Savor a custom omelet with coffee and ocean views. Enjoy a cocktail* and snacks at our complimentary Evening Reception. The kids will enjoy our tropical heated pool or wading in the Atlantic, just steps from the resort in Deerfield Beach. Relax with an aromatherapy bath or massage at our Spa950. The 3,300 sq. Ft. Spa includes a full-service salon. ... more   less 
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Also Known As:
Embassy Suites Deerfield Beach Hotel Deerfield Beach
Deerfield Beach Embassy Suites

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