WOW! Theres really no other words that sum this up. Myself and my husband visited Florida with his young sister(12 years), we decided a villa would give us the right amount of 'home' time, whilst being close enough to all the attractions.
The community is just off one of the main roads in the Orlando area, which is extremely convenient for travelling to attractions. It was also easy to find and was lovely and tidy, with friendly neighbours. Pulling up on the driveway to an enormous house was lovely, it stands very impressively amongst the others in the neighbourhood.
Walking in through the front door and you can see just how much care and effort has gone into making this home so special for everyone to enjoy. Lovely modern furniture, beautifully laid out, really making you feel like your walking into somebody else's home. Of course there was immediately a fight about bedrooms! Of which all are impeccably made up, again with modern furniture and lovely personal touches, like towel swans. Back downstairs, everything we could have needed was laid out, phone numbers, maintenance booklets, visitor guides etc.
Outside in the pool area there was a lovely seating area, along with a pool guard. The pool was beautifully clear and my husbands sister spent every minute she could in there. Everything we could have wanted was available.
In the garage, there was a pool table and an air hockey table, everything that we needed was left in obvious places to enable us to enjoy these games.
Overall this is beautiful house that has been thoughtfully decorated with everything you could need in a vacation rental. The booking agents were also very friendly. I can not recommend this property more, it certainly made our stay not only more relaxing, but also easier. 5 stars!
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We stayed for two weeks in October and were very pleased with the villa. We have hired many villas in Florida and this one was by far the nicest and the cleanest. The pool was perfect for our requirements as was all of the amenities at the villa.
Location was great in regards to the parks, restaurants and grocery shopping. The neighbourhood was quiet and we felt very at ease in the environment.
I believe a new owner had taken over the villa that year and was looking to upgrade the villa further . We have rebooked for October 2016.
We did not book this Villa for our stay, but was moved here the afternoon before we were due to arrive due to the Villa we had booked becoming unavailable, we were advised due to infestation of bed bugs.
Unfortunately this was not a like for like swap as our chosen Villa was much nicer with better facilities (such as a spa which I had on my criteria), was in an area we specifically had chosen - this one was in an area we had ruled out and was not in a gated community. As it stands the site we looked at which is now listing this Villa (vr360 homes) states it is on a gated community - it is not.
The Villa itself is very spacious and clearly has some new furniture and fittings (new kitchen appliances) but other areas were looking tired with scuffs and paint patch up jobs apparent as a rental you expect a few scuffs here and there but this was the most in need of work we have stayed at in Florida.
Now the real issues - the Pool. Reported no pool light switch anywhere to Management company to which I was told the pool guy would take a look. Few days later noticed that there was now what could only be described as a dim LED light at one end if the pool in the evening - truly unbelievable as it couldn't light within a few inches of itself let alone the pool. Due to this and it lacking a Spa we rarely used the pool as due to the extra time getting about due to the location being further out and no light as was too dark to use.
The games room has a pool table, but had one cue which had the tip at a right angle so unusable. Dart board but no useable darts. Football table but no ball. Why aren't these things checked before guests arrive?
We were given the choice of our money back or take this Villa and receive 20% back - given that we were already in the US for a week, had other family meeting us there and was given less than 1 day notice we had no choice. If it were just us as originally planned I would have asked to be moved but extended family were content - but they had not spent the time I had finding the right villa only to be moved last minute.
I did discuss this when back in the UK with the Management Agents and advised them just how disappointed I was to a mixed response but was told the issues would be looked into so hopefully these problems have been rectified. I'm giving it a geerous 3/5 rating only because I was assured the issue with the other Villa meant they had no choice rather than the 2/5 I would otherwise have given it - but it's not a Villa we would have picked.
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