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“Our yearly visit to Crestview......” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Crestview

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Holiday Inn Express Hotel & Suites Crestview
Ranked #3 of 13 Hotels in Crestview
Certificate of Excellence
Savannah, Georgia
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Our yearly visit to Crestview......”
4 of 5 bubbles Reviewed 10 August 2012

My family and I visit this area each July while on the way to Biloxi and we always stay at this hotel. It is still a nice place to stay. It is clean, right off the interstate, and a good value especially if you book very early. The staff member that checked us in this time was not as friendly as some in the past but I would not say rude either. I have posted before that this hotel really should look into getting rugs for the floor near the pool entrance and elevator area but they still have not done so. When you have wet feet or you walk where others have left water from the pool those tile floors really are slippery. Rugs would be a really good idea. The hotel has a really nice indoor pool but the chemical smell is strong but that is usually normal with indoor pools. The hot tub has a dial on the wall to turn it on but also has a sign on it telling you not to turn it a certain way but only clockwise. We could never get it to turn at all. We never ask for help so it could be that we were just doing something incorrectly. I posted a message yesterday for a Comfort Inn Suites(Biloxi) for this same trip and I fully apologize to that hotel because this is the correct hotel with the hot tub dial issue not Comfort. I tried to edit my review to remove the part about the hot tub but could not.
All in all this is a really nice hotel with easy access. It has fuel stations and restaurants close by and the beach is not too far. Spacious rooms that are clean with great a/c. It has a nice breakfast area and 24 hr coffee. Computer room and fitness center too. I would stay here again and would advise friends to stay here.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AutumnBreeze911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

Traveller rating
    94
    58
    13
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cleveland, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 July 2012

I truly enjoyed my stay at this hotel. The staff was polite and professional and the rooms were nice and clean. The location is convienantly located and easy to locate.I would definitely return and highly recommend it for others.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheyCallMeNika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Angelo, Texas
1 review
4 of 5 bubbles Reviewed 29 July 2012

Didn't make reservations but found this hotel just off I-10 onour way to Kissimmee. Nice hotel, reasonable priced. The pool is small and unfortunately crowded but a diversion for the children. Staff was pleasant and the breakfast pretty darn good. Would stay again.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yakimared22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 22 July 2012

Very personable, eager to please staff. I have stayed here many (over ten) times and get good consistent service.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank feldos52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
3 of 5 bubbles Reviewed 20 July 2012

I stayed in this location exactly one year ago and paid my bill in full.. I have not been to the location since..however to my surprise..I see the hotel charging me the exact about of the bill I paid one year ago... The reference # last 4 digits 5453...Bill in amy of $378.00. I called and spoke to the front desk (Chris and was told to call back later and speak with the Manager... anyway, I would like to know what is going one here..

Room Tip: I am not thrilled with a billing for a service rendered and paid for one year ago...
See more room tips
  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kabdullah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Crestview, responded to this review, 7 August 2012
Dear kabdullah,

Thank you for taking the time to review our property. I am so sorry to see you did not enjoy your overall experience with us. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Crestview

Property: Holiday Inn Express Hotel & Suites Crestview
Address: 125 Cracker Barrel Dr, Crestview, FL 32536-2230
Phone Number:
Region: United States > Florida > Florida Panhandle > Crestview
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Crestview
Price range (per night): ₹ 7,220 - ₹ 10,830
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Crestview 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express & Suites in Crestview, FL. We are conveniently located off of 1-10 only 40 miles east of Pensacola, FL. Attractions and points of interest close to the Holiday Inn Express & Suites in Crestview, FL include Fort Walton Beach, the Santa Rosa Mall, Okaloosa-Walton College, Eglin Air Force Base and Hurlburt Field. Guests of the Holiday Inn Express & Suites in Crestview, FL hotel are invited to enjoy full-service amenities like free Hot breakfast, complimentary USA Today, free local calls and free high speed Internet access wired/ wireless. Whether you're in the area to work or play know that you have a home away from home at the New Holiday Inn Express & Suites in Crestview, FL. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Crestview

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