My problem with this hotel is that a week (5/04/2012) ago, I checked in with my wife and they would not honor the $69/n rate even though the rate we wound up with was $79. Yes, I understand about the surcharge on the weekend, but the surcharge IS spelled out in the ad. The person at the desk wanted to charge us $109 a night, then rolled it back to $79 as I was exiting. After a long ride, the bait and switch did not set well. So I agreed to 2 nights at $79/ night AND told her that I wanted to charge the total upfront to my DEBIT card. On the way back with my card, she told me that they HAD to run it as a credit card AND they put an extra $50 hold on my account. Where do they get the right to do something like this and then tell you afterward. MAYBE because they saw that I was disabled and figured I was stupid, too! I was furious! When we checked out, I was informed that the $176 charge would change to the actual charge ($175 and change) and the $50 would drop off, probably Monday. Well the $176 did change to $175 and change BUT it is now a week later, and the $50 hold fee is STILL on my account. It would seem that the accountant was miffed at my complaint and wanted to show me that they were in charge. If the $176 changed to the actual cost several days ago, she must have NOT instructed the bank to take the $50 off. The room was great, but would YOU trust these people with your bank account?
- Official Description (provided by the hotel):
- Ocean Landings Resort and Racquet Club offer guests unique accommodations ranging from off ocean cozy hotel rooms to spacious two bedroom oceanfront rooms. Relax and unwind in the unpretentious tropical atmosphere at Ocean Landings Resort. Accommodations feature fully equipped kitchens or compact refrigerator/microwave along with flat screen TVs with DVD players, and resort wide Internet. ... more less
- Reservation Options:
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- Also Known As:
- Ocean Landings Hotel Cocoa Beach
- Ocean Landings Resort