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“OMG!” 1 of 5 bubbles
Review of Holiday Inn Express Cocoa Beach

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Holiday Inn Express Cocoa Beach
Ranked #8 of 31 Hotels in Cocoa Beach
Certificate of Excellence
Tampa, Florida, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“OMG!”
1 of 5 bubbles Reviewed 30 May 2012

I made my reservation on line for two rooms. Upon arrival I was charge and extra $20 per night per room. WHy? I don't really know. After 1 1/2 hours of standing in the lobby with the manager and on the phone with central reservations, nothing got resolved. It now appears that there is an additional rate of $10 per person (including children!) per room over 2 people. This was not stated on my reservation confirmation which clearly indicated 2 adults and 2 kids. I have never heard of charging for children in a room anyways. The management was horrific as well as priority club and intercontinental hotel group. I cancelled my membership on both!

Room Tip: stay in another hotel
See more room tips
  • Stayed May 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Marni F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadehiecb, General Manager at Holiday Inn Express Cocoa Beach, responded to this review, 6 June 2012
Thank you for your review of our property. Rates are based upon double occupancy at the start of making a reservation. If two additional adults are added to the reservation there is an extra $20 fee that is applied to the base rate. It is $10 per additional guest. The reservation in question specified four adults and the rate was adjusted per that information. Modifications/cancellations can be made up to 6pm, 24 hours prior to arrival. We apologize for this inconvenience.
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413 reviews from our community

Traveller rating
    209
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Indianapolis, Indiana
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 28 May 2012

We arrived here around 10:30 PM the night before we were headed to Port for a cruise on the Disney Fantasy. Our check in was very easy. No line at this time of the night.
The lobby is spacious and they upgraded our room to a suite with a separate sitting area that closes off from the sleeping area.
Clean room...no complaints at all.
Breakfast included. Dining area right off of lobby, as is the case in most Holiday Inn expresses. It was an OK breakfast. I am never very impressed by these and would say it is the same as the others. No better no worse than the ones we have eaten at before. For the record we have eaten at Holiday Inn's, Ramada and Days Inn. And as a matter of fact I do believe that both this one and the Ramada are better than Days Inn.
They do have a shuttle to the Port but we chose to drive and park there.
They have ample parking.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Indychristine62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadehiecb, General Manager at Holiday Inn Express Cocoa Beach, responded to this review, 6 June 2012
Thank you for your review! We are glad to hear that your check in was a smooth process, and that you enjoyed your room.
Your feedback on the breakfast is greatly appreciated. We are always looking for ways to improve, and feedback like yours helps us to push for a higher standard at all Holiday Inn Express properties.
We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pikeville, Kentucky
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 8 May 2012

We stayed in this hotel 5 days and it was a good experience overall!

The rooms are clean and the beds are comfortable .

The staff is very friendly and can be helpful in finding good places to eat and good places to see.

I was sent to a nice place to eat call "Fish Lips" and it right on the port and you can see the cruise ships going in and out and the food is great.

The pool was a good size and my daughter enjoyed it the whole time we where there.

We where only two blocks from the beach and you can walk there.

The only cons are - The parking lot needs more lights its not lit up enough to make you feel safe at night walking.

They also , Only have one washer and one dryer and everyone is fighting to get a chance to wash their clothes .

We had a bad experience with a guest taking our clothes out while it was running to place their clothes in to dry and use our money to dry them.

The washer locks but the dryer any one can take the clothes out.

They need to work on these issues but beyond all this the hotel is a wonderful place to stay

  • Stayed May 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Samantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadehiecb, General Manager at Holiday Inn Express Cocoa Beach, responded to this review, 6 June 2012
Thank you for such a wonderful review! We are so happy to hear you enjoyed not only the hotel, but the surrounding areas. We strive to help you make the most of your trip a great one, by helping our guests make sound decisions on where to go, see, and dine.
Thank you for your feedback on the parking lot lights, and washer & dryer issues. We want to ensure the best quality for our guests, and your review will help us acheive that.
We look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hinton, Canada
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

Pool was great, Room was excellent, Parking crowded but secure. Staff easy going and friendly.

Room Tip: Book ahead, not much selection for walk ins.
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WhiteSand64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadehiecb, General Manager at Holiday Inn Express Cocoa Beach, responded to this review, 6 June 2012
We greatly appreciate your review. We are glad you enjoyed your stay.
I hope you chose us again on your trip across Florida!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

I recommend this hotel if your are staying in the Cocoa Beach area. It is clean, has great value and service. They offer a wonderful contennental breakfast, outdoor pool and hot tub. It is located within walking distance of stores and restaruants and about a five minute walk to the Beach which is a must. Kennedy Space Centre is nearby North of the Hotel. It is roughly a 45 minute drive from the Orlando International Airport. If you are going on a cruise from the near by terminal, the hotel is close by. Highly recommended.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Al P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadehiecb, General Manager at Holiday Inn Express Cocoa Beach, responded to this review, 6 June 2012
Thank you for such a fantastic review! We are pleased that you enjoyed your stay, and everything that Cocoa Beach has to offer.
We hope to see you on your next trip to Cocoa Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cocoa Beach

Property: Holiday Inn Express Cocoa Beach
Address: 5575 N Atlantic Ave, Cocoa Beach, FL 32931-3764
Phone Number:
Region: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cocoa Beach
#6 Romantic Hotel in Cocoa Beach
#8 Business Hotel in Cocoa Beach
Price range (per night): ₹ 10,808 - ₹ 20,503
Hotel Class:2.5 star — Holiday Inn Express Cocoa Beach 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is the most beautiful hotel in the Cocoa Beach area. We provide the most luxurious accommodations, superb guest service and amenities that can capture everyone's imagination. We also offer various room types to suit those special occasions Romantic Suites, VIP suites, as well as Standard King and Queen rooms. Whether you come for business or a holiday to Central Florida, we provide the conveniences to make the most out of your trip. Here our day starts with a complimentary hot breakfast for each guest. Business travelers have access to complete business facilities, voice mail, facsimile transmission, complimentary High Speed internet access and local calls. Visitors from all over the world are attracted to Florida's Space Coast. We are close to NASA's Kennedy Space Center, Brevard Zoo, Patrick Air Force Base, Golf Courses, Deep Sea Fishing located in Port Canaveral, as well as many Luxury Cruise Ships and Casino Boats. ... more   less 
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Also Known As:
Holiday Inn Express Cocoa Beach Hotel Cocoa Beach
Holiday Inn Cocoa Beach
Cocoa Beach Holiday Inn

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