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“Run-of-the-Mill Hotel”

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Holiday Inn Express Clearwater East - ICOT Center
Ranked #45 of 96 Hotels in Clearwater
Hockessin, Delaware
Level Contributor
171 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Run-of-the-Mill Hotel”
3 of 5 bubbles Reviewed 26 February 2012

We decided to use this hotel for positioning. It was less than 30 minutes driving time from Tampa International and our morning flight home. In retrospect, I would have liked something a little more upscale and in a better location. Now, don't get me wrong, this Holiday Inn Express is adequate, but not much more than that. This hotel did the job, but the general area seemed sort of depressed. It was in a business center but a tired one. There were business establishments nearby but they were mostly open for breakfast and lunch. There were others that were out of business and their storefronts shuttered-- most notably was a restaurant right next to the hotel.

The interior of the HIE was just adequate. The room we were assigned was down a long hall way. The area around the door to the room was not well maintained-- most notably the room number for our room and a couple near it had magic marker on some of the numerals. It reminded me of someone's feable attempt at graffitti, but most importantly it looked like no one from the hotel made any attempt to clean it up. That gave you a feeling the hotel staff didn't care. The room itself was fine but I think it had not been used in some time-- the give away was a mineral ring around the inside of the toilet bowl. I didn't feel like complaining so we just lived with it.

The lobby area was not impressive. It had an open style two-story configuration that basically generated noise down the hallways to the rooms. There was no real computer/business room like I've grown accustomed to at other hotels. There were two computers for use by guests but they were out in the open in the lobby and there was no privacy whatsoever when using them.

I thought the price we paid was high for what was there. We paid $111 including tax. I heard someone on their cell phone in the lobby say they got their room for $74. Our AAA membership did not get us much of a discount at this hotel.

The free breakfast was fine and they did have a good selection of foods.

I guess that most of all, there was nothing that left a real positive impression on me-- nothing that made me say I liked it-- just no wow factor. It's location in Clearwater was not the greatest-- it was not in a bad or dangerous neighborhood, it just had nothing to offer. The parking lot needs help, at the very least some additional lighting. It was just a place that overall was just blah. If I was in the Clearwater area again, I'd look for another hotel in a more happening part of the city and that was better kept as well.

Room Tip: Try another hotel.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldeBlueHen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieclearwater-ICOT, Director of Sales at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, 7 March 2012
Dear Guest,
We appreciate you staying with us on your last trip to the Clearwater area. I am sorry that we were not able to meet all your needs but we do appreciate your comments. Take care!
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221 reviews from our community

Traveller rating
    94
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    9
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Texas
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 6 February 2012

I found the hotel to be clean and the staff to be very helpful and friendly. The carpet looked like it could use a bit of an update and the parking lot could definitely use some extra lighting. As a woman traveling alone, I was a little nervous when walking to and from my car late at night. It should also be noted that the facility does not have an onsite workout center which was not a problem for me, but my coworker was not very happy to discover that. However, the staff was very friendly in helping me get settled in and getting some salt and pepper for me when I returned from my late night trip for fast food. The iron in the room seemed to have some sort of mineral build up which left sandy deposits on my black pants although they seemed to brush off. Also, there was no lotion in my room as has been standard in past HI stays. I thought maybe the hotel chain was just cutting down on costs, but my next HI provided lotion. The breakfast was standard (including those lovely cinnamon rolls), but the orange juice was so watery that it was undrinkable. Despite some minor issues, the hotel was a good value for the price.

Room Tip: Room 244 was far from the elevators in what felt like a secluded corner which was perfect for me. It...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dleighb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieclearwater-ICOT, Director of Sales at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, 7 February 2012
Dear Guest,
Thank you so much for posting your review of our hotel! Providing great customer service is our number one goal. I have taken each comment in regards to your stay to the appropriate department managers to make sure that these issues are taken care of for you and our future guests. In case your co worker was not aware during their stay, we have a wonderful relationship with a full service gym located a block from the hotel that is complementary to our guests. I hope they get the chance to utilize this service if they travel with you to our area again. I am pleased you enjoyed your stay with us and we look forward to seeing you in the future!
p.s. I will pass on your complements to the team!
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Boynton Beach
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 January 2012

I am the vp and sec of the Rex Humbard Foundation of Ohio and Florida offices. When travel to Florida is required I stay at the Holiday Inn I Cot Center. Missy Peterson and the staff have always been so helpful. I stay at the hotel 20 -30 nights every year and if it was not up to my standards ,I would go somewhere else. the rooms are nice and the breakfast are filling. The business people bring in also stay at the hotel and they have had great praise for the staff and the little helpful things they do to make the stay more enjoyable. Don R. Humbard

Room Tip: The hotel is great and if your family is with you the pool rooms are great.
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, OH
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 26 January 2012

I have stayed at this hotel several times over the years as I travel to the area for business. It had been more than a year since last visit, and unfortunately the upkeep of the hotel seems to be lacking. Rooms are large, bathroom has nice granite vanity, but the bottom of my tub looked disgusting as there was a lot of dirt embedded in the rough textured surface. No way anyone would take a bath in there, I hesitated to even take a shower! Another pet peeve of mine-- the coffemaker and supplies are in the bathroom. All you need to do is watch 20/20 or read what happens in the bathroom when the toilet is flushed and you will never ever drink anything out of a coffee pot stored in a bathroom. Great huge flat screen tv-- but no channels available in HD. I don't understand why a hotel has one without the other. Non-HD doesn't look very good on a big HD screen.

Breakfast was ok, heavy on sweets & carbs--cinnamon rolls, danish, cereal, pancakes,etc. Eggs were usual mass produced scrambled variety.

The parking lot was very very dark. Co-workers and I walked to the excellent Cafe Pont across the way for dinner, and if I had not been in a group I would have been very apprehensive.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TakeMeAwayFromItAll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieclearwater-ICOT, Director of Sales at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, 27 January 2012
Dear Traveler,
I would like to thank you for your comments and apologize that you were not satisfied with your room during your recent stay with us. We take pride in ensuring that our guests have a positive experience. I have good news that I would like to share with you in regards to our bathtubs. In the next few weeks we will be refurbishing all bathtubs in the entire hotel. We recognized this issue and we are very excited about this project. Another project that we are working on that you mentioned is the HD Channels and we have contracted with a new cable company. We take our customers feedback very seriously and have put all these projects in motion. We hope that during your next stay in Clearwater, you will choose our location and see the progress in place.
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Guatemala City, Guatemala
1 review
5 of 5 bubbles Reviewed 23 January 2012

Hotel is very well located at the Clearwater area. The facilities are kept really nit and clean all the time, not only the rooms but the common areas. Breakfast is included in the excellent rates in it is always on time on hot. You have everything you need for a proper breakfast (cereal, oatmeal, fruits, eggs, bread, good coffee, yogurts, etc). I stayed there with five baseball players from Guatemala for four nights who eat like crazy and they never got any problem to get satisfied with the menu. The best value of this hotel for me is the typical nice southern treatment you get from al the personel at the lobby and at the administrative level. They are always willing to answer questions with a sincere smile (you get too many artificial smiles in a lot of hotels). I travel a lot and you don´t get that kind of treatment too often in this dates. Highly recommended
Noel Corrales (Guatemala)

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hieclearwater-ICOT, Director of Sales at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, 24 January 2012
Thank you for taking the time to review our hotel and staff. We are proud to have exceeded your expectations in service, breakfast and overall experience. I had the pleasure of meeting you and the team during your stay and we hope you will choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Clearwater East - ICOT Center

Property: Holiday Inn Express Clearwater East - ICOT Center
Address: 13625 Icot Boulevard, Ulmerton Road, Clearwater, FL 33760
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #45 of 96 Hotels in Clearwater
Price range (per night): ₹ 7,645 - ₹ 10,022
Hotel Class:2.5 star — Holiday Inn Express Clearwater East - ICOT Center 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Discover all that Clearwater has to offer at the newly renovated 100% smoke free Holiday Inn Express - ICOT Center Clearwater, Florida. We are conveniently located where you can explore the Tampa Bay/St. Petersburg/Clearwater Area. We are located within minutes to the St. Pete/Clearwater Airport (PIE) and 15 minutes to the Tampa International Airport (TPA). Whether you're coming to Clearwater for business or just to get away, your room is your personal retreat. You'll have room to work, relax, and make the most of your day. Amenities such as free high speed wireless internet access, heated outdoor pool and whirlpool, and a lobby market stocked full of your favorite refreshments and snacks. Start your morning off right by enjoying our newly updated complimentary Express Start Breakfast Bar that now features hot entrees. The sports enthusiast will appreciate our closeness to NHL Hockey, NFL Football, and Major League Baseball, including Spring Training. Youth and college tournaments are growing in Clearwater and we are perfectly set within a 10 mile radius of soccer, baseball, lacrosse, swimming, and basketball complexes. We are minutes away from Clearwater Beaches, shopping, dining, and entertainment. Stay with us and experience true Florida Hospitality at the Holiday Inn Express - ICOT Center Clearwater, Florida. ... more   less 
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Also Known As:
Holiday Inn Express Clearwater East - Icot Hotel Clearwater
Holiday Inn Clearwater
Clearwater Holiday Inn

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