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Reviews (183)
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All reviewsbedroom suitefull kitchendining options nearbymarriott websitethe breakfast areasized refrigeratortropicana fieldsmall kitchencomfortable hoteldecent staydecent breakfastthe general managerhot breakfastminute drivefree breakfastbeds were very comfortablewould stay again
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Reviewed 10 May 2018

Suite room imcluded stove and fridge as we stayed many days we cooked in the room a lot.Grocery store was nearby and there were loads of restaurants located near th4e hotel.Room was not as good as the Residence Inn we had stayed in the previous year.Breakfast was also skimpy.

  • Stayed: May 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank wilstal88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this reviewResponded 30 May 2018

Dear wilstal88
Thank you for taking the time share your recent experience at the TownePlace Suites St. Petersburg Clearwater.
As we pride ourselves on delivering a memorable hotel experience during your travels, I am very sorry to learn that we have fallen short of your expectations. Please accept our sincere apology for the issue you experienced. We have shared your feedback with the appropriate team members to ensure this was an isolated issue.
Once again, thank you for your valuable feedback and we hope to serve you again whenever your travels bring you back to Clearwater.

Warm Regards,
Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

Our experience began with some frustration, as our room was not ready at check-in time. Though we were told we'd get a phone call when the room was available, it was only after an inquiry following someone else checking in that we were told that it was fine for us to check in, as well.

We ended up with an accessible room on the ground floor with two bedrooms (a queen bed in each room). There was a bit of an odd smell both in the hallway and in our room when we walked in that seemed like a chemical cleaner odor. It was not noticeable for long, and not a major issue.

The room itself was quite comfortable. I don't think I've ever been in a hotel room with such high ceilings. It really felt spacious. The couch and chairs in the living room were comfortable. It was great to have a full-sized refrigerator, a stove, a microwave and a dishwasher in the kitchen. The bedrooms and the beds were very comfortable.

One thing to be aware of: the one bathroom in the two-bedroom suite is IN the larger bedroom. So the room would not be a good choice for people who aren't very comfortable with one another. It felt very invasive to have to walk into someone else's bedroom to use the bathroom.

The location of the hotel was very close to restaurants and fast food options. We were there mainly to attend a baseball game at Tropicana Field, which was about a 15-minute drive. I am not aware of any attractions near the hotel.

We did not take advantage of the pool or the breakfast in the hotel, but we saw plenty of others taking of both. The mini-convenience store in the lobby seemed to be well stocked with plenty of snack options and other convenience items. The lobby area itself was clean, with lots of seating available.

Overall, this was a comfortable hotel with convenient dining options nearby. Nothing exciting about it, but it fit the bill. I would stay here again.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this reviewResponded 30 May 2018

Dear Valued Guest,

Thank you for sharing your experience at the TownePlace Suites St. Petersburg Clearwater.

We appreciate your feedback and are delighted to hear that you enjoyed your stay. With a spirit to serve, we take great pride in meeting your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Christine Sieber
General Manager
TownePlace Suites St. Petersburg Clearwater

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

Had a very hard time finding a hotel suite in the area with multiple bedrooms. While it is a pretty tight fit, Towne Place accommodated well, was exceptionally clean, and met all of our service requests, which were plenty quickly. If you need a place that can accommodate your family in the area on short notice then I would certainly recommend this hotel.

The Marriott website did not have this property listed, but if you go through the TownePlace website you can get your Rewards points lined up that way. Only frustrating part of booking.

Stayed: February 2018, travelled with family
Thank Phillip O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this reviewResponded 30 May 2018

Dear Phillip O

Thank you for sharing your experience at the TownePlace Suites St. Petersburg Clearwater.

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Christine Sieber
General Manager
TownePlace Suites St. Petersburg Clearwater


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

This hotel was near everything we wanted to see, including Tampa, the airport, Clearwater beach, and Petersburg. It was also close to at least a dozen bail bondsmen, so we were a little concerned. The staff were very responsive and friendly, and any issues quickly addressed. This is the lower end of the Marriott family, but was a good value. Rooms and lobby were very clean. Breakfast was ok, mostly bread items, though I loved the coffee. Would stay again for sure

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this reviewResponded 30 May 2018

Dear Valued Guest,
Thank you for sharing your experience at the TownePlace Suites St. Petersburg Clearwater.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we were able to exceed your expectations.

As a valued customer, your feedback will be shared the entire team to inspire and motivate them to deliver exceptional customer service.

Once again, thank you for the positive feedback. If your travels bring you back to Clearwater, I hope that you will stay with us again.

Warm Regards,
Christine Sieber
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2018

Nice hotel, not all the splendor of some Marriott properties though. Great customer service. Decent breakfast in the mornings, free, and they offer carry-out breakfast bags for those on the go, nice touch. Not all the newest amenities like usb ports in the room, but it was clean throughout. Not a very big outdoor patio area. Located more off the beaten path in a neighborhood area a couple of miles from the freeway or beaches. Gas and convenience stores nearby and some fast food. Nice grounds, well kept. Rooms were a little on the small side for Marriott, but were clean with good linens and such.

  • Stayed: January 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank bruce p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this reviewResponded 30 May 2018

Dear bruce p,

We are delighted to have been your chosen hotel during your recent stay in Clearwater. It was truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with the team as a critical way of understanding how we can continue to deliver exceptional service to guest like you.

Thank you for staying at the TownePlace Suites and we you choose to create more memories with us when your travels bring you back to Clearwater.

Warm Regards,
Christine Sieber

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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