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“Total disappointment in what started out as a fab dinner ”
Review of Island Way Grill

Island Way Grill
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Ranked #20 of 789 Restaurants in Clearwater
Certificate of Excellence
Price range: US$ 21 - US$ 30
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Restaurant details
Good for: Romantic
Dining options: After-hours, Lunch, Dinner, Breakfast, Outdoor Seating, Reservations
Reviewed 10 November 2018 via mobile

Had their soft shell crab appetizer was phenomenal. Ordered the “Roasted” lobster ( 1 - 1/4 lb) for dinner. Have had shrimp larger and for much less very disappointing end to a great start

Date of visit: November 2018
Thank LindaDavus57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaystarRestaurant, Guest Relations Manager at Island Way Grill, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write a review! We appreciate your feedback and will share with our team. We do hope to have you back again as we appreciate your business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 1,806 reviews

Reviewed 9 November 2018

Well, the title pretty much says it all. We loved the restaurant for it's look, location and food. But the service was below average. Not what we would expect from such a restaurant.

Date of visit: November 2018
    • Value
    • Service
    • Food
Thank Scotty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaystarRestaurant, Guest Relations Manager at Island Way Grill, responded to this reviewResponded 4 weeks ago

Scotty that you for taking the time to write a review and for your honest feedback - we will share with our team. We do hope to have you back, we appreciate your business!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2018 via mobile

Extremely Crowded and unorganized. Our service was poor. There was plenty of food to choose from And it was good, but because there was so many people it was unpleasant. Will try the Sand Pearl next week.

Date of visit: November 2018
Thank Allycat2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaystarRestaurant, Guest Relations Manager at Island Way Grill, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write a review and for your honest feedback. Our owner Frank Chivas would like the opportunity to speak with you direct regarding your unpleasant experience. He has asked that you connect with him via cell or email (whichever you prefer) - he can be reached at 727-480-6704 or frank@baystarrestaurantgroup.com - Thank you in advance!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018 via mobile

We have eaten at Island Way Grill many times and have always had a great meal.

This time started well. Great house salad, bread and seasoned oil dipping sauce. Delicious!

Our waiter Michael was great.

Then our main courses arrived. I had the twin lobster tails with wasabi mashed potatoes. Lobster was dry and tasteless. My Mom had the special, seafood pasta. She was not impressed. Some of the mussels weren’t even opened after cooking (which generally means they’re bad). Michael was very responsive, exchanging the mussels for her. By that point I didn’t even want an exchange on my lobster.

We will go back, because we usually have a great meal at Island Way Grill, but to say we were disappointed in our main courses that night is an understatement.

Date of visit: October 2018
Thank 197manettee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaystarRestaurant, Guest Relations Manager at Island Way Grill, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write a review and for your honest feedback. Our owner Frank Chivas would like the opportunity to speak with you direct regarding your unpleasant experience. He has asked that you connect with him via cell or email (whichever you prefer) - he can be reached at 727-480-6704 or frank@baystarrestaurantgroup.com - Thank you in advance!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

A friend recommended this restaurant for a date night. It was perfect! Beautiful view from our outside table and great service from the time we walked in the door, to the time we pulled out of the parking lot. All our food was delicious but our favorites were the buffalo cauliflower and the Blackberry Bourbon Lemonade! We look forward to going again on a return trip to Clearwater.

Date of visit: November 2018
Thank sromano6743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaystarRestaurant, Guest Relations Manager at Island Way Grill, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write a review! We appreciate the 5 star rating and look forward to having you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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